If i pause a device on xfinity wifi will they know.

• If i pause a device on xfinity wifi will they know Password reuse is a horrid idea. Below, I’ll outline the three main methods to bypass the feature: 1. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause The Pause function only blocks access to the internet when connected to your home WiFi network. they both run on wifi. AmazonTE 4. mine thing I have learned is we al depend on technology for our personal stuff. cpl' and hit Enter. Sep 24, 2022 · @user_ba635 thank you so much for reaching out for help with locating a paused device. Open CMD and run "getmac". I have been pausing them and have changed my password and stopped broadcasting my WiFi name. I have rest the gateway changed the password but they still connect. Dec 1, 2022 · For the short term, your Xfinity admin account is probably compromised and they are able to login as you, they check the account, and see the WiFi password. 0. For privacy and security, we don't monitor the data usage by device. ) not working while on wifi. Feb 21, 2020 · About a half dozen devices connected to my xfinity router around 2-3am. Amazon firetv 5. Select Pause Sep 19, 2023 · Methods to Bypass Xfinity WiFi Pause. to: • View your bill • Manage your plan • Set up alerts • Set security and privacy choices XFI Your Internet Essentials plan comes with Xfinity . Pause all devices. Jun 1, 2020 · Your Xfinity Wireless Gateway broadcasts an additional “ xfinitywifi” network signal, creating an extension of the Xfinity WiFi network right in your home. 21 when they took it down by modifying McAfee drivers [yes, it was horrible], I've renamed the router, changed its PW and the WI-Fi PW at least 3 times. But kids learned how to change their pc/device names on their devices. Download the Xfinity app. Sep 15, 2023 · How To Setup Wi-Fi Extender With Xfinity In Seconds; Xfinity Wi-Fi Hotspot Not Working: How To Troubleshoot [2021] Does Netgear Nighthawk Work With Xfinity? How To Setup; Does Eero Work With Xfinity? How To Connect; Does Google Nest WiFi Work with Xfinity? How To Setup; Frequently Asked Questions Do I need a router with Xfinity Gateway? No, you Oct 25, 2023 · @KennyFresh Thank you for reaching out on the Xfinity Community Forums. Jun 6, 2022 · Problem: If you go to the Xfinity App or Page and go to the Connect Page/View to see devices, pausing a Comcast Flex Box will render it in a state where it can’t be unpaused by the User Interface. Aug 15, 2024 · Then the laptop stop showing on the app under the connected devices even when it was actively connected to the wifi. ) If you want to use pay as you go Calling and SMS, turn off GTP, then turn off Cellular data and turn on Data Roaming. New devices continue to be added. This didn’t help. your WiFi network in your home. Any other device, if you pause, an unpause button will be available. Select Pause Device. If you are experiencing issues with the feature, you can remove the device from xFi by selecting the "Forget Device" option and reconnecting to the network. When I tried using it today, it says "This device can only access Xfinity Stream on your in-home Xfinity Wi May 30, 2023 · Are you able to disconnect from the home network on your mobile phone to access the app while using cellular data? If you need to forget the network that is another way to be sure to be off the WiFi. If I turn on data they work fine, if I am on a different wifi system they work fine. Jul 4, 2022 · I am having the same problem with manually pausing all devices, setting a schedule, and time limits. Then, suddenly, the device lost all internet access and I started getting web pages telling me that my device was paused by Xfinity. Also the SSID name of your router so it broadcasts something else for a name. Your Wireless Gateway allows you to block keywords in web addresses and specific sites. Creating a network bridge between two devices allows users to bypass Xfinity Wi-Fi Pause by using the authorized device's connection. Apr 19, 2022 · With pausing device, the pause device feature is more of a MAC address filter that keeps track of devices using the MAC addresses. Navigating around the Xfinity WiFi pause isn’t as complicated as it seems, though it does require a bit of technical knowledge. There is likely a constant pressure on internet-connected devices and these alerts are a result. There are a few points to help. If you are checking from the phone or device that is paused make sure your Wi-Fi on your phone is not set to auto-connect and that your phone data/mobile is on. Examples: ESPN app on phone, many, many streaming apps on TV. I had use Xfinity for a long time and first time ever happens to me with my device got pause. Just because the public hotspot can be accessed does not mean that your password-protected private home network can be accessed. Select Unpause Device. The weird thing is they are connecting via moCa which i have disabled on the gateway. Why the SSID change? The Pause function only blocks access to the internet when connected to your home WiFi network. Sep 17, 2023 · We do register devices that specifically are connected to the home network or home Wi-Fi hotspot, and managing these devices is left to the customer via the Xfinity App. All Xfinity agents I've spoken to and chatted with have been super friendly and have seemed very helpful, but unfortunately it seems like they are all putting me through hoops and hoping I just stop trying to get this issue resolved. Apr 7, 2021 · Since 3. Dec 1, 2023 · It's possible you are in a "pause war" with a neighbor due to unintentional MoCA connections -- your devices joining their gateway. 254, which I would assume to be outside the dynamic assignment range (highest being 10. Once created, these profiles let you turn on Parental Controls, Downtime Schedules, or Active Time Limits for assigned devices connected to your home WiFi network. This method requires technical knowledge and access to the authorized device. Sep 7, 2023 · I recently installed a router in my apartment. I figured it may be the xfinity wifi hotspot so I turned mine off a couple days ago but random devices keep connecting. First, you will have to assign them a profile on the app. Log in to your Xfinity account using your credentials. If you do use the xFi app, have you checked that these devices are not on pause? You may also want to check for any parental controls that may have been set up. I just assume there are constant attempts from bots and scammers to hack into security devices. 4 GHz EDIT button; Change Channel Bandwidth from 20 to 20/40 and save. The Pause function only pauses WiFi access on your home network and does not impact access to using cellular data, a public Xfinity WiFi hotspot (both XFINITY and xfinitywifi, which you cannot disable) or other See full list on xfinity. Xfinity is playing wack-a-mole, but it's a bug/feature request and they might close that one in a future update. I have contacted Xfinity support over 10 times to try to resolve Internet access from a public WiFi hotspot or a WiFi network other than your WiFi network. Amazon echo series speaker 6 Feb 3, 2022 · Teenagers. A faint gray device icon indicates it's not online at the moment. This gives you your mac addresses and transport names which is what you will need in a few Jan 17, 2024 · If you are still encountering this message after forgetting your network and re-connecting a filter may be needed to prevent the surrounding signals from impacting your connection. I know why it’s happening. Apple devices seemed ok at first (but as of today also have issues), everything else's wifi said "Action needed for **wifi**"click on that and you get the "This device is paused" message. There are Nov 2, 2021 · Thanks for taking the time to reach out to to us regarding your wifi and the Arris device. If we need to pause all the devices assigned to this person, that’s fine. Essentially, allowing others on your wifi for free if they are xfinity customers. Select the device that you want to unpause from the list. On the device management page, simply click the big purple button that says "Pause device". ” 1 May 21, 2023 · Change BOTH the WiFi password AND the Xfinity Account password at https://xfinity. Dec 24, 2023 · Are you in a close neighbor/apartment situation, and are you using an Xfinity gateway? If you are: You might have an entirely different problem than "paused devices". Access the hostname or MAC address in your device's settings. If you see one labeled "xfinitywifi" unplug your router and see if the connection advertised goes down. If you intended to post in our community to receive support from a verified employee, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate. The version of MoCA that Xfinity uses has no security. I just want to know how to fix this so I can stop beating a dead horse. Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. Dec 18, 2023 · Random devices keep connecting to my wifi from a MoCA connection. When I see them in xFi by the system telling me I have 'new devices' that don't belong to me, all I can do is to [a] pause them, [b] refresh my screen, then [c] go back and 'forget Jul 18, 2022 · So, last night my norton antivirus showed an suspicious activity on my wifo network and my android mobile s9 also showed an suspicious activity on my wifi and all devices got disconnected from wifi. ) Turn off all Roaming - Settings, Select Xfinity if you added an eSIM, Cellular Data Options, Data Roaming OFF. Pausing a device with Xfinity xFi blocks it from accessing the internet when connected to your home network. So i just changed my network name and password and this is where it gets annoying. 14. To pause a person: Jul 9, 2022 · Hi, thank you for reaching out to the Xfinity forums. If the device is paused by Downtime, select the profile where the device is assigned, then select Wake Up. Next, you can tweak the settings on these profiles Basically I'd like to disable internet on a guest's phone since they constantly are on it and wasting bandwidth by leaving Hulu running at night, I could pause it every so often and it wouldn't tell them and they'd think the internet is out. They are still able to access the internet and do live streaming/gaming/ internet searches. The Xfinity xFi App offers another convenient method to unpause devices. Apart from my own tv, chrome cast device, iPhone and samsung phone there were over 20 devices connected. . Yeah, they can be pretty clever and if they are not, one of their friends is. That makes it impossible to manage by the device names. Change your MAC address, each device is identified by it's unique MAC address: Assuming your using Windows: Hit Windows key+R on keyboard for run dialog, type in 'ncpa. I thought it might be my neighbors connected to my Guest Xfinity Wifi, so i checked and to my surprise that option has been deactivated. If you've recently activated your XB6 modem (or changed your WiFi name/password), make sure you've connected all of your wireless devices using your new WiFi name and password. Apr 20, 2022 · Here we will discuss how to activate Xfinity WiFi pause and bypass it. As the laptop is not showing anymore I am not able to assign it to a group, neither to use the parental features nor to pause it. Jan 13, 2022 · I used the Infinity App to name devices that are accessing the internet. This is VERY frustrating. Mar 31, 2021 · I have another iPhone 7 connected to my network, and I have no idea what device this is. To pause a device: Select the device from WiFi. You can use Rogers Xfinity app to set up personalized profiles for family members, guests or activities. Google Wifi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. Jun 17, 2022 · We pay a lots of money for Wi-Fi n phone services they need to start taking responsibility for 3rd party stuff that we have no choice over. 0 bands and give them two different broadcast names / SSID's; Sep 22, 2023 · Xfinity needs to take ownership of this and provide the phone for free as promised. If you have the app installed on your mobile device, follow these steps to regain access to your paused devices: Open the Xfinity xFi App on your mobile device. Also enable 2 factor authentication. I’ll attach a link below to help! Please let me know if these checks do or do not help. Wireless Gateway Admin Tool. com. Jun 8, 2024 · I have tried uninstalling and reinstalling the Xfinity app. com Starting this week, two of our primary use devices can no longer connect to https at all, and most websites only work randomly. they should know ALL the possibilities and errors of their own equipment and have workarounds May 29, 2024 · Can I pick up my new device at an Xfinity Retail Store if I order online? If you purchased your Xfinity Mobile device online, you'll have to wait for it to arrive in the mail. These unknown devices includes-1. Check the wifi connections you can see. Hey I am having trouble pausing one of my devices. Social engineering. Unfamiliar software downloads May 31, 2023 · The next morning I unpaused it, and everything seemed to work just fine for 4-5 hours. Aug 4, 2019 · Yes, I know what is happening. I need this to be fixed ASAP, not generic answers. I went this morning to my local Xfinity and they gave me a new modem to try. Sep 14, 2022 · I'm not sure if forgetting the device in the xfinity app makes a difference or not, but you should also go into your wifi settings on your iPhone and forget the network. This will unpause all devices assigned to the profile until the next schedule. The WiFi has a password and no one that I know of was here to connect any devices. Is this an issue with the wiring in the apartment? Will they slow down my WiFi? thanks. Do You Know Why Your Device Stopped Working On The Internet? Maybe Your Device Has Been Oct 7, 2023 · Unpausing Devices using the Xfinity xFi App. Nov 2, 2021 · Thanks for taking the time to reach out to to us regarding your wifi and the Arris device. To confirm. When you activate the WiFi pause feature, the account holder can block devices connected to the same home network from accessing the internet. With Xfinity xFi, you can: • Set up your WiFi network in minutes Aug 2, 2020 · FWIW, your private home network WiFi, and the additional public WiFi hot spot that your gateway broadcasts are two completely separate networks. st/3K52zLw Jul 28, 2021 · The two WiFi bands have recently been combined into one with the Comcast gateway devices. When attempting to access the Internet on a paused device, the user will see the device's default message that the site cannot be reached or that it is not connected to the Internet. Looking at the device, it is accessing wifi through and access point that is linked to the modem, it a separate wifi. If the modem is completely reset I'll get up to an hour As a reminder, posts with Discussion flair are intended for community conversation (such as "which modem should I buy?", etc), and will not receive an official reply. https://comca. 01 and unpause the connection from there. Depending on the devices and security/privacy settings of each device, the pausing device feature may not work 100% of the time. DO NOT USE an Xfinity email account for any other two factor or password recovery for ANY other site. Google Wifi products include the Nest Wifi and Nest Wifi Pro. You may actually be connected to a neighbors gateway. I have no clue what devices they are as all my devices are connected and assigned to family member groups. May 4, 2020 · To pause all devices under a profile, select the profile you wish to pause and select Pause All Devices. 4 GHz Band) Once the UI came back, all of my devices Go to the Devices section under Connect. 2. Here are the step-by-step instructions for each method: Dec 24, 2023 · Are you in a close neighbor/apartment situation, and are you using an Xfinity gateway? If you are: You might have an entirely different problem than "paused devices". i also have led light connected to WiFi the available to turn on via bluetooth but in the first four months I’ve had no issues for everything being connected. Sep 30, 2024 · Steps to Forget Devices on Xfinity xFi: Pause the Device Indefinitely: If pausing for 2 hours isn't enough, try pausing the device indefinitely from the xFi app. There are May 29, 2024 · Can I pick up my new device at an Xfinity Retail Store if I order online? If you purchased your Xfinity Mobile device online, you'll have to wait for it to arrive in the mail. When I unpaused the device, my iPhone was once again able to access the internet. Aug 3, 2017 · Timed Pause: xFi already gives users the option of pausing Wi-Fi access on their home network by device or user. They ended up setting up their Wi-Fi and using an external router as well and for some reason it connected all of her things to my Wi-Fi and my all of my things to her Wi-Fi. Log out. We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows guests to sign in and connect without sharing your secure Dec 6, 2024 · Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. It would be our pleasure to assist, since you have unpaused it and the application is registering that the device is unpaused, we are going to do some deeper troubleshooting, please use the chat icon in the upper right to enter Direct Oct 21, 2022 · It'll also permanently delete all historical network activity of this device. Once paused, the device you selected won’t be able to access your home internet, and it won’t automatically switch to using cellular data. Multiple IoT devices 2. Feb 22, 2024 · For the last few months I have had problems with certain apps across several devices (TV, Android, etc. You can use the tracking number from your order receipt for an update on timing or check on your order status in the Billing section of your Xfinity Mobile account. May 6, 2022 · I understand that you want to unpause your device and you can definitely do it without being connected to the homes Wi-Fi from the awesome Xfinity App. Oct 24, 2020 · What's worked for me, even though this is a band-aid and not a solution, is to pause the device and then restart the modem, everytime the device will stop after that, also I recomend that others dont have the password to your account that way they can't circumnavigate the pause. If you are not seeing the device in connected devices that would be correct since the connection is paused so make sure you look under devices not connected at the very bottom. May 4, 2024 · ATTENTION XFINITY, The same thing has been happening to me. Jul 9, 2022 · Hi, thank you for reaching out to the Xfinity forums. If the device reconnects to your home network, it will appear as a new device. Jun 14, 2023 · Router protection tip: Turn off Wi-Fi Protected Setup (WPS), which allows devices to connect to your Wi-Fi network without the use of a password, to avoid unauthorized access to your network. How To Manage and Remove Registered Xfinity WiFi Devices Jul 19, 2023 · If you have iPhones: 1. Aug 4, 2021 · I have called xfinity multiple times and they dont seem to know what MoCA is, but it is a main feature on the xfinity devices. Jan 29, 2022 · If your Xfinity account itself is compromised, they try changing your Xfinity password first. Are you using the xFi App or My Account App? The best way to manage your devices would be through our xFi App. Aug 24, 2022 · How to pause the internet to specific devices or groups of devices in your home using your router’s app: a step-by-step guide for the AT&T Smart Home Manager app, Comcast’s Xfinity app, the In fact around 5-7 devices. Random devices keep getting wired connections to my WiFi. Use a Virtual Private Network (VPN) Why am I not seeing some or all of my devices in the Devices section of Rogers Xfinity? This might happen if a device is not properly connected to your home network. My nephew is a brat and got his own secondary wireless router and connected it to our gateway, why does the pause feature not work for devices connected via ethernet cable? His second connection is still appearing in available connections despite the fact that I paused it. If a user tries to access the internet on a paused device, a message will display saying that the content cannot be reached or that the internet is down. Your devices would be "unknown devices" from your neighbors point of view, and they might be pausing them. Sep 15, 2023 · To unpause a device: Open the xFi app on your phone. You should have a xfinity user account so you can "save on cell data" using the public xfinity Wi-Fi while out and about. Im noticing my wifi becoming very slow with multiple devices connected. May 21, 2023 · Change BOTH the WiFi password AND the Xfinity Account password at https://xfinity. After I did this, I logged back into my wifi network with no issues. Select the device from the list, then select Device Details to see the manufacturer. Change WiFi Password: The most effective way to disconnect unwanted devices is by changing your WiFi password. 1 for me, probably you too) On the left-hand menu, click Connection, then Wi-Fi; On the right side of the page, under Private Wi-Fi Network, click the 2. Internet access for devices connected to your home network can be blocked individually or at the person level. Dec 29, 2022 · If comcast is pausing ppl on purpose without their consent, thats a serious problem that they have no right to do. After one of many factory resets, I go to login on the gateway admin address, through ethernet connected to my gateway, and I ended up logging onto my neighbors gateway showing me their password. Rogers Xfinity Entertainment boxes cannot be paused. The best way to have control of that device is to keep it paused. From there you will see a list of devices, click on the one you want to pause/un-pause. I have a guest network and use a wifi extender. If the device is connected to your home network, there should be a green dot indicating that it's online, which may also help with identifying what device it is. It say I am connect to the wifi but it got pause, when I check xfinity app it say working normally there no pause. Oct 27, 2024 · @user_7pan13 Thanks for coming to our community for help with pausing devices. Feb 27, 2022 · For a device block, you'll see the device listed with a Pause icon indicating WiFi access over your home network is already paused. To pause a specific device's Wi-Fi, click on the device icon and select "Pause Device" from the options. Good luck everyone I'd be happy to help guide you on how to unpause the Xfinity Flexbox. Ive been unable to remove these devices as they keep coming back. Why would Apple be able to answer how to stop an Xfinity process? Seeing as it's their process, documented on their website Xfinity is 'clearly' pushing their hotspots to your device one of 3 different ways. The question was how do I stop it. I can't pause my daughters device. A green dot means the device is online and connected to Wi-Fi. 4 and 5 Ghz radios in my Comcast provided modem/router, but with the last digit on the right elevated from 3 and 4, to 7. st/3Fq1hJX to learn more about what you can do and how to personalize your gateways settings. As near as I can tell, the iPhone is now connected and using the wifi network once again. A pause symbol indicates the connection is paused. Nothing works. Nov 19, 2023 · How do I correct this issue? I call tech support number and they are clueless keep telling me they are running a diagnostic test in the background and will call me back in 2 hours. an iPhone and a iPad. Dec 5, 2021 · Access to local network devices (like printers) and connections that use cellular data or other WiFi networks won't be paused. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause. Jun 28, 2020 · I have recently installed xfi app and to my surprise I saw a lot of devices connected to my gateway. In-progress activity might not stop immediately. Expressi devices 3. Hey there, it's not good to turn off a bandwidth, what you can do is split up the wifi names as long as you don't have xFi pods installed. May 31, 2023 · The next morning I unpaused it, and everything seemed to work just fine for 4-5 hours. What is Xfinity WiFi Pause? Before proceeding with the bypass, it’s important to know what exactly Xfinity WiFi pause does. To address the issue of slower Wi-Fi speeds, Xfinity says it has optimized its Wi-Fi “to support robust usage. DO NOT USE your Xfinity account username or password at ANY other site -- Hulu or any other streaming service. Sep 25, 2022 · So what I’m reading is this “Pause Device” feature does not work and I know from experience IF it does, it notifies the person who is paused “Your device is paused on this wifi network” Will Xfinity make the necessary changes to keep up with these constantly changing VPNs and give us a Pause Feature that works? Sep 12, 2023 · I was even able to forget device from my Xfinity app and then reconnect to WiFi which it does and right away it says paused. Tap the pause icon next to the device you want to control. From their point of view, your devices would look like an unknown devices and they may have them paused. My devices were still paused. not long after i got notification that new devices have been connected to my network (9 this time). I cannot disconnect it, or forget it because I don't know what device this is. When I did that, one of my iPhones (again, with a different MAC address) was unable to access the internet (cell service is almost nonexistent at my house, so I know it was trying to use wi-fi). For a scheduled block for a device, you'll be notified that your prior settings will be cleared. I can pause phones , tablets, game systems , even my ring camera but the one I am having trouble pausing is my tv it is my flex box it doesn’t even give me an option to pause it like the other ones normally when you click on a device it shows a purple box with white letters that says pause May 14, 2023 · I get these alerts on security cameras frequently. Im tired of hearing comcast agents play ignorant like it shouldnt be happening. I don't know if a secondary email account can login and see the WiFi settings or not, or perhaps they're using the phone app to see it on their phone or your phone. Pausing a person will pause internet access on your home network for all of their assigned devices. I would also recommend updating your network Wifi password if you have not done so already. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. (Note, I did this only for the 2. This subreddit is not affiliated or run by Google. Nothing that is running from ethernet is showing up in my app. Tap PAUSE to confirm you want to pause the device. Apr 24, 2023 · I have been using the Xfinity stream app on my Roku device for years without a problem. Learn How To Pause & Unpause Your Internet Devices Connected To Wifi. The device will have the pause icon shown in the xFi app but the hours of online activity continue to tic up and they are still I disagree. Some will not open or will take minutes to open. When in the xFi app, to unpause a device (if the device is individually paused), select the paused device under Paused in the Devices section, then select Unpause Mar 29, 2024 · Third, they move features around in updates, so if you are looking for the "pause"/"unpause" feature navigate to the "WiFi" tab found at the bottom of the page. xFi/Xfinity App doesn't allow disconnection of a device while it's actively on the network. Apr 19, 2020 · And sometimes the devices say they are paused in the app, but the devices are NOT paused. The devices I want paused during the schedule are assigned to an individual in my home using . Jun 29, 2023 · to clarify, my app is showing NO "paused" devices. I checked the app, and it did not say this device was paused at all. It didn't do anything. Just not anything else, especially Learn more about resuming service to a suspended line. I now have two issues: 1. You could use the parental controls and Xfinity App to pause devices, so you can get a better idea of what devices are using more data. You can also log in to the Xfinity Gateway Admin tool at http://10. Xfinity support was no help and I was left to figure this out myself. With Xfinity xFi, you can: • Set up your WiFi network in minutes Jul 28, 2023 · Great question, your smart phone would run off your data plan when its not connected the Wi-Fi, you can also see about using our awesome xfinity hot spots for a Wi-Fi connection, download our amazing xfinity Wi-Fi hotpot locator app to find the nearest Wi-Fi hotspot. Some of them appear to be routers possibly; arris device, arrisgro, quantaco device, an iPhone, an Apple Watch, amazon device and a Samsung galaxy. To unpause a profile: Under the profile, you want to pause, press Unpause All. 5. And through the Xfinity app “Connection is strong”. On the wifi tab if I go to connected to your wifi, tap on manage 1 person (I made the person as part of my troubleshooting no persons existed before that), then tap assign devices for that person it says all devices are assigned. Nov 29, 2023 · I was confused and tried to see if my downstairs neighbor in the apartment building was setting up Wi-Fi. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause Dec 20, 2022 · To pause Xfinity Wi-Fi on specific devices, you will need the Xfinity smartphone app. 4 GHz and 5 GHz WiFi" Then, scroll down and change the wifi Mar 30, 2021 · Very interesting! The device info on the Xi showed a subnet IP assignment of 10. xFi—strong and safe Internet which helps you manage . I had to pause and unpause it to restore internet The pause function only pauses WiFi access on your home network and does not impact access to using cellular data, a public Xfinity WiFi hotspot or other available WiFi networks. If I go on Xfinity xFi and look at my connected devices, I only see my own normal devices connected to my internet, but when I go to the Network folder on my computer, I see suspicious devices connected to my network, phones and TVs that I don't own all with no IP addresses. A device connected to my wifi has completely disappeared from my connection lists and I don't know what that means upvote · comments r/techsupport Hey guys so recently idk why but I keep getting two random devices connecting to my WiFi and it’s really annoying that I can’t find out what they are. My wifi doesn't last 15 mins at a time on these "paused" devices. You can follow the same process for any other connected devices. Some devices get confused and don't know how to see / talk to combined bands. When it comes to removing unwanted devices from your network, go into the settings for the device in question and have it disconnect from your home network. My daughters iPhone 7 and this mysterious iPhone 7 have different MAC addresses, so they must be different devices. Removed and added devices. Jul 25, 2022 · Hello, @user_d278f5, thank you for bringing this to our attention!That is definitely frustrating that the connection will not work despite being unpaused. If you see a xfinity Wi-Fi network either your or a neighbor is running the public Hotspot on a rented modem. But it IS unpaused and it IS successessfully connected to wifi (with no internet). Sep 2, 2023 · Once in the app scroll to devices. I've double checked the mac addresses don't match any of my own devices. 4 and the 5. You will be able to unpause the device from there. Jan 20, 2025 · How to Pause WiFi on Xfinity Pausing your Xfinity WiFi is a straightforward process that can be done using the Xfinity Internet app, xFi Gateway web interface, or xFi Mobile app. Search the world's information, including webpages, images, videos and more. I have not. I have set up today a new router, I have also changed the name of the wifi and the password. For the life of me I could not figure out how or what was happening. they should know ALL the possibilities and errors of their own equipment and have workarounds May 15, 2024 · However, your Wi-Fi network may see slower speeds—but this is normal because Wi-Fi tends to slow down as more devices connect to it. If you are not using any Xfi Pods, you can try separating the 2. Xfinity uses MoCA. Now, we’re adding the flexibility to be able to set that pause quickly and easily for a certain amount of time – 30 minutes, one hour, or two hours. I have restarted the app. I know how frustrating and scary it can be to have a device that you do not recognize connected to your network. Sep 9, 2020 · I confirm that my device is connected to my home network, through ethernet cable and straight to the back of my XB6 Gate way, I have 5 devices on Wifi, and only 2 devices show up, my phone and my desktop. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home network with xFi Advanced Security How to deal with bandwidth pirates. CNET May 29, 2024 · So, I signed up for iCloud+ so that I could disable Private Relay. I have changed the wifi passwor Nov 19, 2023 · Customer service said that the router I have from xfinity should already have a moca protecting my devices from roaming out and protecting my wifi from devices roaming in, but the mystery devices say they’re connected to the moca, and my laptop will randomly get paused even though I’m not doing it from my app. I have had so much trouble with this and it's so frustrating because the xfinity assistant doesn't ask the right questions for this situation and gets me nowhere. This is the UN-OFFICIAL discussion and support group. Xfinity is notorious for broadcasting a Xfinity wifi "xfinitywifi" and using any xfinity connection. Google has many special features to help you find exactly what you're looking for. A crescent moon signifies a scheduled pause. Once completed you would follow the steps below to unpause the device. But my xfinity advance security showed nothing about an suspicious activity. The device (iPad) is able to access the internet. Jun 20, 2019 · Tap My devices. Read here for additional steps on how to do this. Let me know if this helps. If you don't want it to ever connect, the best thing to do is change the password for your home WiFi network. Reboot your device you changed it with, and THEN change your WiFi password and power cycle your router. Access to other devices connected to your home WiFi network, such as a network printer. This way any mac he generates would also be denied. He would have get a mac from one of the allowed devices and if that device is on it would cause problems and wouldn't work very well. There is an unknown device connecting through "wireless gateway" that is not mine. From the XFINITY app, click on CONNECT at the bottom, click on your wifi name, click on the pencil icon in the top right corner, check the box that says "Use different names and passwords for 2. Jan 28, 2022 · I pause them once they disconnected i forget them but they keep connecting. And I pause them or un-pause them, or set a time period that my kids can be online. I tried changing my WiFi password and that kept those two devices off of it but I could not get my Nest thermostat to reconnect to my WiFi using the new password so I changed it back to the Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. Oct 29, 2024 · Hey there, user_qaljp9, thanks for reaching out through Xfinity Forums regarding your data usage. Can we manage the devices by the MAC address on the Infinity App? Learn what happens if I do not exit out of Netflix when you turn off your TV. That opens up network connections. All are connected to gateway, yet just the one laptop displays a message when opening browser saying "this device is paused" and tells me to goto the app to unpause it. There are so many ways to get around that paused device such as connecting to a different SSID or Wi-Fi network in range that is NOT controlled by your router. I have since then been through 5 phones and 5 routers because this hacking has followed me from device to device. We want to be sure all your devices can connect to your WiFi. Dec 23, 2023 · I see other people have had this problem where unknown devices connect so I paused it and now almost all of my devices now say they are paused. MoCA is Ethernet over coax. Aug 31, 2022 · I only have two Apple devices in my home - both of which are connected to my wifi. All of a sudden and for almost three months now I have had multiple unknown devices join my network and if I don't block their access immediately they download/upload hundreds of GB in a single day. Apr 14, 2022 · Nefarious permissions like read data, Extract data, admin over my Bluetooth, admin over my Wi-Fi, ability to read and write things into the phone, etc. If the device is assigned to a profile that is paused, select that profile, then select Unpause All Devices. Jul 29, 2023 · I used the app to pause the connection to that device. I would recommend reaching out to our Security Assurance team if you have devices you do not recognize connecting to your network. A Comcast Flex Box seems to be a different device object. They do also crowdsource as nonobadpuppy says. I try call xfinity customer services multiple times and they don’t know the heck going on or what to do. This will block internet access until you manually unpause it. Hopefully this helps other people with the same/similar problem. Etc. If you prefer not to see it, you can unpause and forget the device. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. Jul 8, 2020 · Logon to the xFi device (10. Jun 18, 2019 · Once a person is created, you can select them from WiFi, and assign their devices to them. If there is anything more we could assist you with, please let us know. I had to pause and unpause it to restore internet I have never used the Xfi controls but if they can do a deny new devices by default would be a good solution. I haven’t seen that answered. To unpause a device: Select the device from Connect. 253) and a host name/MAC identical to the MAC's of the 2. To pause a person: Quick Backstory: I paused a device over 2 years ago and no longer had access to my account. Feel free to use the Wi-Fi troubleshooting in the Xfinity app or with the Xfinity assistant for help and to get an appointment set up if needed. To locate the device you are looking for and once you click on the device there you will have the option to un pause. You can use the following link https://comca. This will May 28, 2021 · We appreciate you reaching out in regard to blocking a device from your home WiFi network. I seem to go weeks without these alerts but then get them almost daily for some time. I never get a call so I have to call back and then that person wants to do the same thing. czsorm rapusn ouq zgnkmt coerp dvg zyjucdjy xijd wqrs tzg