at the link below. The person who setup my pc and did all my IT related work put a bios password on the laptop and I havent been able to get in touch with him. Visit the BIOS Master Password Generator, enter the number in the text box, and then click on the blue button that reads ‘Get password’ right below it. For Chromebooks, on the sign in screen, press Alt + v. If asked to VERIFY password just hit enter. Press the power button 10 times to fully discharge electricity from the system. Learn more. me/212770024467 馃搷 GROUPS FACEBOOK https://www. Jan 7, 2018 路 If the unit is restarted without performing the next step, the process will need to be ran again). Some of them even come with a fingerprint reader build, most laptops come with a very strong May 7, 2014 路 4. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password. no mazzif. 4d. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. d thumbnail images of each of the product’s BIOS utility menus. Apr 10, 2020 路 Producto: HP 840 G5. Please need help in - 7958741 Aug 27, 2017 路 The program that I have to clear the BIOS password will not work on any ProBook or EliteBook that the model number ends with 70, your model is 84 70 p. Please advise. If the seller can't give it to you- only official HP Tech Support can help you-with proof of ownership. i contacted Hp Support Team and Provided them all details they Jan 11, 2014 路 Plug in and turn on (with battery and CMOS battery out) to make sure BIOS has reset if it has power off, put back together and move on. I did this via chat on HP's website. Jan 2, 2023 路 Thank you. Operating System: Microsoft Windows 11. d. Tried with the jumper (moving to clear position and putting it back) and BIOS password was still enabled. Remove the battery and then press and hold the power button for 30 seconds to drain any residual power from the laptop, plug in the charger (leave the battery out at this stage) and try to start the laptop. Hold down the power button for 30 seconds and leave the laptop sit for at least 20 minutes before inserting the RTC battery back in. HP PC Commercial BIOS (UEFI) Setup Administration Guide For Commercial Platforms using HP BIOSphere Gen 3-5 2016 -2019 HP EliteBook 830 G8 Notebook PC. me/techRMI 馃搷 PayPal htt Jan 31, 2021 路 hi i bought an HP ELITEBOOK 840 G7 from my cousin's friend i try to format the device but i cant access the bios menu the previous owner told me that he forgot the password. Use that code to go into the BIOS. It has been a while since anyone has replied. Use the CMOS reset steps from the motherboard specifications to reset the CMOS and recover the BIOS. “Then hit enter”. Turn off the computer. There is an empty PSWD slot and a reset button for the bios near the ram. cific menu in greater detail, simply click that Sep 30, 2011 路 Remove the RTC battery, the main battery and the adapter. Jan 29, 2019 路 Choose the flash drive then click on RESTORE. Hi, Try a power reset. , or to bypass any safety measures. Plug the PC back in and give it go. Product: EliteBook 8460p. I forgot the BIOS password, and tried to reset it by disconnecting both the battery and the CMOS battery, but it seems that this is more difficult than just doing that, due to the security level in these professional laptops. I stayed around for the first few restarts then left it overnight to complete. do not release the windows+B keys till 30 sec after powering on the unit. Shut down the computer, unplug the power, and disconnect the external equipment. Under the battery. Motherboard is IPM87-MP. Feb 3, 2021 路 02-03-2021 04:24 PM - last edited on 02-04-2021 05:26 AM by MarcusC. HP Chromebook 11-ae000 x360 Convertible PC series. Feb 5, 2021 路 02-05-2021 03:14 PM. bin file which you can use at boot to reset the password. Regards, mtcstle 馃搷 WhatsApp https://wa. bin. Thank you for your reply !!! YES, Its should work, These units are not like the probooks and elite books having stringent security . I just did it worked for me simple. Product number of the unit: [LQ166AW#BH4] [personal information removed] I forgot BIOS Password administrator and now I can't login to BIOS to setup or Mar 13, 2023 路 I have 5 beeps and I am trying to locate the clear CMOS jumper on my HP IPISB-CH2 (Chicago) motherboard so I can reset it and I'm going to change the battery afterward if it still beeps. Operating System: Microsoft Windows 7 (64-bit) the CMOS checksum is invalid. Allow the operating system to start. press the power button by holding the windows+B keys. I'd like to reset the bios password. Tags: Oct 29, 2020 路 This is how you remove the bios password if you don't know it. cific menu in greater detail, simply click that Oct 17, 2018 路 When talking to the HP rep ask them to escalate your service request. HP Chromebook 11a G6 EE series. Nov 9, 2023 路 HP's policy regarding lost or forgotten BIOS passwords can be found at the link below: HP Business PCs - Forgotten or Lost BIOS Password | HP® Customer Support . remove the CMOS battery and wait for 5 minutes (waiting half an hour also didn't help) removing the "reset BIOS password" jumper, powering on, return the jumper (this, in fact did remove the BIOS password, but not the MEBx password) After all this, I still was unable to use the documented default Apr 24, 2020 路 04-25-2020 11:40 AM. The product number is A1J04AV. The problem is proving that you legally own the machine in question. Thanks in anticipation of your earliest response in this regard. If it is possible I would like to send me anatically report of your answer, because it would be my first time that I would do something like that Jul 7, 2021 路 How to force reset bios settings HP Elitebook 840 G1 or CMOS battery replacement. This clears the current. Sep 2, 2017 路 After this move a certain jumper fom one position to another, wait about 10 seconds, and move the jumper back. bin file and instructions. Dec 1, 2016 路 Insert clean USB flash drive. bin file from hp i tried to contact hp but i still cant connect to a live chat support please Dec 15, 2017 路 Hello, I would like to ask you how to do BIOS recovery using the jumper of my motherboard. (For this boot only, the machine should let you enter Setup without having to supply an administrator password. BIN file (so the BIOS will open up again) based on the following details of the computer: HP Elitebook 840 G5. Select Okay and select the start button. Maybe you can find a User Guide for your BIOS. com/groups/34586 馃搷 Télégramme CHANEL https://t. Then run USB Image tool. Apr 16, 2020 路 After PC download, working and restarting without problem. HP Chromebook 11 G8 EE series. Just to note: Do not try removing the RTC/BIOS battery. First thing is to save your settings. Aug 2, 2017 路 Hi, I need to reset BIOS password for HP EliteBook 8460p laptop. Reset by removing or replacing the CMOS battery. I wold like to get this reset if possible. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty ook 830/840/840 HC/850 G5 Notebook PCsHere’s how to use itBIOS Utility Menus: (Click the link to navigate to the individual menus) On this page you will fi. reinstall cmos battery and if using cmos reset jumper move back to normal Feb 5, 2018 路 Follow the on-screen instructions and restart the device. ”If HDD is installed remove before booting. Select /Check mark the option >> Create a DOS Startup disk. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc. After you click on the button, the website will list a few possible passwords which you can try one by one, starting from the code labeled ‘Generic Phoenix’. Operating System: Microsoft Windows 8 (64-bit) I got Stuck in Bios Password. UEFI Capsule BIOS Update Whitepaper on WU_4. The Microsoft System Restore function returns the computer to a restore point, which resets all of the settings for the operating system to those settings that existed at the time the restore point was created. 47 MB. May 25, 2017 路 Hello @Steve_Ha,. Before you ask, removing the CMOS battery in laptops does noting to reset the BIOS. Feb 15, 2023 路 1. 9. . 16) Plug into the laptop whose bios is broken. Here’s how to use it…. Oct 10, 2019 路 Select Troubleshoot and then click Advanced Options from the resulting options. Operating System: Microsoft Windows 10 (64-bit) Hi Experts, I bought my EliteBook 8470p Laptop few years back, and I need to reset the BIOS password. Enter your serial number to check your warranty status. HP Chromebook 11a series. i contacted Hp Support Team and Provided them all details they need. I tried using the HP SpareKey Recovery Tool, but it just says it's not enrolled. Operating System: Microsoft Windows 10 (64-bit) Hi, I have a HP Elitebook that was used for my small company, due to the current situation I had to close the doors. To vi. Also, neither your nor HP can reset the BIOS password on the current motherboard. Turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail. passwords and disables the password features. 0. HP Chromebook 11 G6 EE series. HP PC Commercial BIOS (UEFI) Setup. I am a volunteer and I do not work for, nor represent, HP. No personal data files, such as email, documents, or pictures are lost. Access the BIOS Setup Utility using a series of key presses during the boot process. Product: EliteBook 8470p. Now open up your PC and move the jumper blocks over to the left per the image for 30 seconds and then move the jumper blocks back. After the completion of a successful CMOS reset, a message similar to the following one might be displayed, depending on your system. HP Chromebook 11 G7 EE series. Aug 14, 2023 路 08-14-2023 01:16 PM. Dec 16, 2020 路 12-16-2020 09:03 AM. Oct 10, 2019 路 Reset internally from your device’s BIOS or UEFI menu; Reset by removing or replacing the CMOS battery; Clear and reset BIOS settings by clearing your motherboard jumper HP EliteBook 830, 840, 850 G5 Notebook PCs - BIOS Simulator. Dec 31, 2019 路 Create an account on the HP Community to personalize your profile and ask a question. This doesn't help to erase or clear BIOS password. Mark Topic as New; Mark Topic as Read; Hi. CMOS reset (502) ENTER - reboot the system. i tried to search online for solution and someone told me to ask for an smc. as 907John said, remove CMOS battery for 15-20 mins or change the jumper Feb 24, 2018 路 Choose the flash drive then click on RESTORE. HP EliteBook 830 G7 Notebook PCHere’s how to use itBIOS Utility Menus: (Click the link to navigate to the individual menus) On this page you will find thum. IF asked for NEW password just hit enter. As it will not remove the password, but it may reset the clock and as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC may cause it to fail. Use Computer Setup (F10) Utility to do the following: Change factory default settings. Not if Protect Tools has been enabled. So you have to know which jumper this is. Also, the chip is soldered to the motherboard, not socketed, so changing it is not a simple mater of swapping chips. For laptops, press Fn + Esc. bin file. REO. My motherboard is HP formosa (IPMMB-FM by pegatron). They sent to me a SMC. Plug in the computer and turn on power. no ask smc bin from hpetc. I do believe that my 16 year old put one on there so that I cannot see what he has been doing. This should work on most if not all ProBook, EliteBook, ZBook models. Our discussion will focus on how to access and reset your BIOS in Windows 10 but the procedure is relatively similar for older devices. Thanks Jan 10, 2022 路 BIOS and power-on passwords are contained in the firmware that is present inside the BIOS chips -- which are soldered to the motherboard and thus, are not replaceable. Thus, replacement of the motherboard is Jul 9, 2021 路 4d. Jul 26, 2017 路 I've got a re purposed EliteBook 8440p. On the barcode. this message appeare where boot , notice i change BIOS battery and Oct 26, 2021 路 No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc. 25 MB. password. I try update ME firmware - Windows, Dos, Linux, but it impossible, need enable ME in BIOS. Review the below image. Nov 24, 2020 路 11-24-2020 12:29 PM. 67 MB. For that model you will need to contact HP in your region and they should be able to send you a customized SMC. Select #3 re-program. Clear and reset BIOS settings by clearing your motherboard jumper. 1-downloud sp74101 from Hp ori. For desktops, press Ctrl + Alt + s. Quiero actualizar el BIOS a la última versión pero resulta que tiene contraseña por lo cual no puedo acceder a la BIOS, el señor que me la vendió es una persona mayor, no sabe y perdió contacto con su full teardown, inspected main board no jumper or rtc etc. I know - 5976692 Nov 1, 2014 路 - Release all keys and press F10 at HP logo to go to F10 setup to “Reset BIOS security to factory default” Please make sure USB key is formatted to FAT 32 Is there anything that I am doing wrong. Aug 18, 2022 路 If your BIOS default settings have been altered and you would like to return your HP notebook BIOS back to factory default, follow these steps. Choose the flash drive then click on RESTORE. when I tried BIOS entry same story enter admin password twice, then third time with onscreen keyboard, then sysytem locked, reboot. @Ionuthim. Does anyone know if this can still be done in the way described Jun 24, 2015 路 06-24-2015 07:44 AM. @IDKWHATLIFEDO. It's not possible to reset a BIOS password with any tools; instead, the chip needs to be replaced and that can only be done if the chip is socketed -- but in the case of HP Nov 26, 2018 路 When talking to the HP rep ask them to escalate your service request. If you would like help resetting the password on your product, please Contact HP support in your region. I'm told that with the UUID and perhaps other information, HPcan email me an SMC. 52 MB. I have court in 2 days and my laptop is locked all of the sudden. Maybe it also works when you just remove the batteries and wait long enough. Press f10 to open the BIOS Setup Utility. tel me please if it Feb 8, 2023 路 Here are the three methods we’ll discuss: 1. Disable all passwords that are enabled. IF THAT CODE DOES NOT WORK LET US KNOW YOUR MODEL NUMBER>. Let go of the keys at the HP splashscreen 5. After restore remove flash drive. BIN and Process Details. Press and hold the power button for 25 seconds, and then turn the computer on. Jan 18, 2019 路 Hello dear HP team, I've bought a laptop from a friend for about 5 years ago. **Click Accept as Solution on a Reply that solves your issue** HP Chromebook 11 G5 EE series. 19) If all goes well, the eRompaq. From the File screen in the BIOS, highlight and select the option to "Reset BIOS Security to factory defaults". Dec 14, 2020 路 Product: HP Probook 6570b. This should bring you into the BIOS where you need to choose “Reset BIOS security to factory default” and confirm by choosing yes (duh) 7. Operating System: Microsoft Windows 10 (64-bit) Hi folks, i'm stucked by locating the clr CMOS jumper on this specific Motherboard. if this doesnot work, there is a 3in1 BIOS recovery tool available withch will help you to perform BIOS receovery and also update the BIOS. Therefore, this topic is being locked. Contents. Reset internally from your device’s BIOS or UEFI menu. Laptop system boards don't have jumpers and removing the CMOS battery, even when it is present, does nothing to reset any BIOS password. 07-09-2022 05:48 AM. Opening the BIOS Setup Utility. screen flashed message: BIOS recovery successful (500). No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms Aug 25, 2021 路 I tried to reset it but this is so far not possible. As far as the vendor knows is that the original company still owns them. Open the computer to access the system board. Could you please send me an SMC. ive BIOS simulator for th. I have to do a manual reset because it will not start up. I can provide serial number and UUID if it is safe to post them in the topic on the forum. [personal information removed] SKU number: 2FA70AV. Apr 19, 2017 路 Insert clean USB flash drive. May 30, 2021 路 05-30-2021 09:06 AM. This product cannot be identified using the serial number alone. I have a problem with my Elitebook 830 G5. (This will clear the old unknown password. Solved: I got Stuck in Bios Password. ) Follow the prompts, and restart the notebook when prompted. Your computer should shut off and then load a setup menu. Sistema Operativo: Microsoft Windows 10 (64-bit) Hola, recientemente compré una notebook HP Elitebook 840 G5 usada. Tags: Example: elitebook 9470m. Tried removing CMOS battery for a couple of hours, BIOS password was still enabled. REO Feb 7, 2017 路 I need the bios reset utility for my hp elitebook 2540p. Back of product; Under the battery; For laptops, press Fn + Esc; For desktops, press Ctrl + Alt + s; For Chromebooks, on the sign in screen, press Alt + v May 23, 2020 路 Product: HP Elitebook 850 G5 Base Model. Product: HP EliteDesk 800 G6 Desktop Mini PC. 0. Exit the BIOS, saving changes (duh) 8. Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. Product: eliteBook 8460p. If you see in BIOS version ME (system information/main), you will see 0. ”If an HDD is installed remove before booting. For other help May 6, 2015 路 Replace the access panel and reconnect the external equipment. ”. Turn off the computer and wait five seconds. You have to go into the BIOS settings and select the option to use the default settings. Install the main battery and adapter. Mar 31, 2024 路 HP Elitebook 840 G3 - BIOS Password Removal. Apr 19, 2017 路 This should help you out: HP BIOS Configuration Utility (BCU) - HP Client Management Solutions. Just as in the live BIOS, on each menu, you Aug 3, 2021 路 shutdown remove power cord, then press power on button for 8 sec to drain motherboard caps. bin" file to be able to restore the bios to the fabric settings. If your computer BIOS still does not reset, you can try to recover the BIOS using a key press combination or a USB recovery drive. I was given this HP Elitebook 840 G3, but when booting the PC Nov 21, 2014 路 HP did not post a clear CMOS procedure for your model PC. Set the system date and time. 3. Save and exit. If it starts allow it to boot to the Windows desktop, wait until the HDD activity settles then shutdown in Nov 3, 2018 路 Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. May 23, 2011 路 15) Safely eject the flash drive. Product: HP EliteBook 840 G5 Notebook PC. Jan 6, 2021 路 Laptops in general have much better hardware security than PCs. facebook. I took out the CMOS battery (and the regular battery) and it said the bios was reset when i booted it up; however, whenever I tried to access Aug 4, 2017 路 Be alert for scammers posting fake support phone numbers and/or email addresses on the community. Choose UEFI Firmware Settings and click Restart to continue. Turn off the computer, and then disconnect the AC adapter from the desktop. HP used to generate and p Welcome to the product support page! HP EliteBook 755 G5 Notebook PC. Mar 21, 2018 路 Bios 68CVD-lost ad. 8. Feb 1, 2021 路 Dear All, I forgetten my HP Elitebook 840 G2pbios administrator password and now I want to reset my laptop bios password. Insert flash drive into locked laptop and boot. The answer is basically NO. Select the Browse Option and Locate the Extracted file USB Boot >> DOS Files in the system. I've just done a reset of my 840 G5 to reinstall Windows 11. HP Sure Start - Technical white paper. This interface can vary in exact appearance and wording, but there should be several areas to find the reset default button. Unfortunately, the bios on the laptop was locked up and I did not need it till now. 2. . To view a specific menu in greater detail, simply click that thumbnail. (sp74101 is relate for probook 6460b but it worked for me on 8540w). 10. nail images of each of the product’s BIOS utility menus. May 16, 2022 路 Operating System: Microsoft Windows 10 (64-bit) Got this desktop PC for my parents, and BIOS setup is protected with admin password. setting a BIOS password and resetting the MEBx. When you boot up it will ask to load default BIOS settings, use your arrow and enter keys to do so. 0, also you will find in Windows device manager/system device/outdated device - it is ME. It is formatted specifically for my machine, has to match the UUID. BIOS Utility Menus: (Click the link to navigate to the individual menus) On this page you will find thumbnail images of each of the product’s BIOS utility menus. May 8, 2019 路 Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Then when you reboot, the BIOS has been reset to the defaults. 2. IF asked for the CURRENT password use that code. HP Chromebook 11-ae100 x360 Convertible Dec 3, 2017 路 If the unit is restarted without performing the next step, the process will need to be ran again). key with win passwordit let you add user to acces bios and it is done. I have HP EliteBook 8470p Notebook PC. Type HPBR “Then hit enter”. UUID: 9FF16F33-7449-7972-A675-8A3C33B9EFA. HP Mini 1000 After 3 attempts of password, I get this number {removed for privacy} Feb 3, 2018 路 Reset the BIOS: Shut the computer down (not sleep mode) While the computer is off press and hold down Windows button+B then press and hold down power button for 5 secs then release power button but keep on pressing down Windows+B button for another 1-2 minutes until something shows up on the screen. Aug 9, 2022 路 08-09-2022 11:05 AM. I have removed nearly everything and puzzled it back but still getting Jan 17, 2023 路 馃搷 WhatsApp https://wa. Please see forum rule 4. pulled battery for 5 hrs, when reconnected power it would not boot untill I re-inserted the battery. Thank you for visiting the HP Support Community. I called to HP but they didn't wanted to help me with get SMC. It's need for fix problem with failure data and time Oct 20, 2023 路 The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. Press F10 repeatedly at the screen that shows up with "SMC command handled successfully" 6. now on motherboard find the cmos battery and remove it, once cmos batt is removed locate the cmos reset jumper or button and either jumper reset pins or press button for 5 sec. For more information on Microsoft System Restore, see HP PCs May 16, 2024 路 Hello, I have problem, I bought used EliteBook 745 G4 and and I cant access to BIOS because he want passoword which I dont have. Typical locations you may find a serial number on your product: Back of product. If initiated properly BIOS will be resetted Jul 9, 2022 路 2,081. Mar 7, 2024 路 2. 3-make sp. At C:\OUTPUT type CD. 18) Hold down the windows + B (or V) key, hit the power key and let go all three. 6 inch 11a-nd0000. 6 inch 11a-ne0000. Hello, as per the usual case, I have a BIOS password that needs to be reset. Please help soon. Really the only way HP will accept that is that you get a proof from the company that donated the machines. 7. How Can I get this file or reset password? Best regards Michal Feb 21, 2019 路 To enable this mode, change the security setting Clear Password Jumper in Password Policies to Ignore. HP Chromebook 11. We are prohibited on this forum from providing any assistance with removing BIOS passwords. so i did as they said in email But i am getting SMC Command Failure. Operating System: Microsoft Windows 10 (64-bit) I recently got this HP Probook and it seems that the default configuration settings for the bios already has a password on it. 1. This is a way for HP Service and Support to provide a secure method to access the BIOS and command a password reset Jul 23, 2014 路 Ensure “ Device” >>” File System “ : FAT 32 and >> “ Volume Label” is populated as seen in the above image. exe would run and with a highlighted Update/Exit menu. If you lose or forget the password when in stringent security mode, the system can only be reset by System Management Command. Mar 23, 2018 路 Default BIOS recovery process: power off the NB. Use this procedure to reset the CMOS and recover the BIOS. w a specific menu in greater detail, simply click that thumbnail. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product. Dec 23, 2017 路 Choose the flash drive then click on RESTORE. Operating System: Microsoft Windows 10 (64-bit) Hi HP. If not unplug hold power button for a couple of minutes wait another half-hour should be good. HP EliteBook 830 G7 Notebook PC. To view a sp. Level 1. HP EliteBook 830 G8 Notebook PCHere’s how to use itBIOS Utility Menus: (Click the link to navigate to the individual menus) On this page you will find thum. Jun 4, 2013 路 They "escalated the case," took my info. The password should be stored on the CMOS as this is not enabled by a TPM chip. Rules Page - HP Support Community Welcome to the interactive BIOS simulator for the HP EliteBook x360 830 G8 Notebook PC. Sep 21, 2014 路 7emfvg7p0x. The next day I was emailed a file called SMC. Options. Need to do this asap. me/techRMI 馃搷 PayPal htt HP Pro Tower 400 G9 PCI Desktop PC. Product: Elitebook 8470p. @ESubalew. Jan 5, 2019 路 Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures. Notebook Model: hp elitebook 8460p. Hi. Apr 14, 2017 路 The Elitebook is a business class machine with tighter security than consumer class machines. 2-instal it. Unplug your PC, hold down the power button for 1 minute. Operating System: Microsoft Windows 10 (64-bit) Hello! I recently got an EliteBook 8470p, but upon entering the BIOS there was a password in place, under the name 'BIOS Administrator'. 17) Connect just the power cable. So, you can't just buy a replacement chip and swap them. Begin tapping the F10 key (or the Esc key) like tap-tap-tap during start, so that the machine will go into the BIOS setup screen. I searched on the Internet and found the information that I needed a "smc. no change chip. Modify the boot order of bootable devices such as hard drives, optical Jan 13, 2019 路 Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I selected the option to remove everything for a cleaner job. the CMOS will be reset to the defualt configuration and will be rebooted please check your BIOS setup option to see if they change.
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