Shutterfly customer service chat. I then spent 40 minutes on the phone with Shutterfly.

Shutterfly customer service chat Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. Mar 9, 2025 · ComplaintsBoard. Weekdays: 7:00 am - 5:00 pm PDT Customer Support Chat. Issued 4 case Feb 26, 2025 · For questions or additional assistance, please contact Shutterfly Customer Success' specially trained team of representatives via Chat or by phone at (877) 846-5515. 24/7 Support Aug 22, 2024 · Find multiple options to assist with tracking an order. 4 days ago · For assistance with cancellations or related questions, please contact Customer Success. I was told the order would be rushed and after paying extra to have it shipped faster, I also paid an additional $29. Sign in to your account to contact us. Checking the order status is simple, requires just a few clicks, and can be done while signed in to Shutterfly or without signing in. View Danielle Maki-Maxwell’s profile on Shutterfly Canada; Submit a request For support please navigate to our help pages. Contact Shutterfly Support: If the problem continues, contact Shutterfly Customer Service at 1-***-***-****. Ordered Dec. Stay far away from this horrible company . 24/7 Support Oct 14, 2024 · Feedback can be shared over the phone or via chat by passing information to a Customer Success agent, ensuring ideas and comments reach the appropriate teams. Customer: I have a question regarding email I received yesterday that in order to keep my Shutterfly account open, I need to buy something at least every 18 months. HEADQUARTERS. Shutterfly Customer service number is 1 (877) 284-9610. Explore the different options below. Sign in Submit a request; English (CA) Français (Canada) Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. 2. Assessing patient’s satisfaction with physiotherapy service could generate knowledge that can utilized for improving or maintaining quality service. SHUTTERFLY, LLC Create photo books, personalize photo cards & stationery, and share photos with family and friends at Shutterfly. Terrible customer service. Attention Shutterfly Customers Please note, inclement weather conditions are affecting many areas of the country and may result in shipping delays. Learn about Shutterfly's Make My Book (MMB) Service, which provides assistance creating a Photo Book. Contact support Mar 1, 2025 · Join the 28,247 people who've already reviewed Shutterfly. One other thing to note, I was clearly speaking to reps in a call center surrounded by a ton of other customer service Support for Schools and Yearbook Advisers. I've been designing our family Christmas cards for the last 9 years and every year I choose Shutterfly from the other competitors for several reasons 1) Quality of the product - from the card stock to ink, all the materials are of the highest quality and you can immediately tell from the look Jul 26, 2018 · Please note that our participation in these programs is limited to providing special offers to the above partners to be distributed as rewards when their customers redeem points. I was not satisfied Please contact the Customer Service team online or use the chat tab on the left of the screen (when available) so the issue can be corrected immediately. SHUTTERFLY, LLC. Lifetouch images are securely stored for free on Shutterfly. From the time I submitted by order and received it it was so quick! I love all of the promotion codes that are always available so with all of my codes plus free shipping I only spent about $30 total on all 3 mugs! Mar 19, 2019 · Shopping For Gifts & Home Décor; Creating & Editing Gifts & Home Décor; Ordering Gifts & Home Décor get 101 free 4x6 prints, 5 free magnets, one free set of address labels and one free 8x10 art print Sep 18, 2024 · Shutterfly is committed to providing access to its services to all individuals, including through an accessible website. com and sign-in to your account. Lead- Customer Care Team at Shutterfly · Proficiency in Word, PowerPoint, Excel, multiple office applications. 24/7. There are two main ways to get in touch with Shutterfly’s customer service line. It took three customer service reps to finally receive a refund of $50. Phone. Join the 28,154 people who've already reviewed Shutterfly. I will be filing a fraud case with my bank for the charge. Feb 5, 2024 · Contacter Shutterfly 05 février 2024 15:00; Mise à jour; Pour parler à un spécialiste du téléphone pendant nos heures d'ouverture, appelez le +1 (833) 465-0759 Love this mug! And Shutterfly Customer Service! I actually made and ordered 3 different mugs and I love them all. Click on the following links to reach out to us: Contact our Support Team; Report inappropriate content; Ask about our Terms and Policies; If you are a government authority or law enforcement, please follow the process outlined in our Authority Request Policy. Weekdays: 7:00 am - 5:00 pm PST. Shutterfly and Tiny Prints Support. I am beyond disappointed in the service from Shutterfly on a recent order. Rush shipping took over a week. We've got answers. Weekends: 8:00 am - 4:00 pm PDT. It's available 24/7, and if the bot can't answer your question, it requests your email address and connects you with an actual human. Proven ability to interact professionally, efficiently, and pleasantly with Shutterfly customer service nightmare. Get help or information for programs and yearbooks Mar 9, 2025 · To write a complaint about Shutterfly and get an answer from the officials of Shutterfly, Complaintsboard. · Location: Blaine. | Read 141-160 Reviews out of 27,315 I went through the customer service chat thing, and they agreed to send a new print. We know that some of you may need to speak to us, depending on the nature of your question. Shutterfly Assistant: From a pure customer service standpoint, the best place to begin your journey to find answers is with Shutterfly's chatbot. 00). I ordered an ornament 3 weeks ago and it’s still not delivered i want a refund but they aren’t helpful. However, their reputation has declined significantly, with numerous complaints about product quality and customer service, leading to low customer satisfaction and ratings. 24/7 Support We've created an online help center to make it easy for you to find answers to your questions. Steps to Cancel an Order. Oct 21, 2024 · Details on digital delivery can be found in the Lifetouch + Shutterfly Account Integration Article. Who is the CEO of Message us and one of our customer service experts will help you out. Go to Shutterfly. ". Shopping For Gifts & Home Décor; Creating & Editing Gifts & Home Décor; Ordering Gifts & Home Décor Learn about Shutterfly's Make My Book (MMB) Service, which provides assistance creating a Photo Book. If you have a question or a concern about your service, we have several ways for you to reach us. An email will be sent with a reset link to create a new password. Ask your community manager for access. Other Ways to Find Answers to Common Questions. The Spoonflower Blog offers some great gems, as well! Information We Love. I have been trusting Shutterfly with my photos for more than 15 years, but this month I ordered two 8x8" photo books, and they both came damaged in separate boxes on different days -- one with a staple showing for the binding and the other likewise with a staple showing and some of the photo color flaked off from the title page onto the inner cover. There are two ways to cancel a Shutterfly order within the first 30 minuets of placing the order. Chat. Dec 28, 2023 · Contact Shutterfly customer service: If you have tried the above troubleshooting tips and are still experiencing issues, reach out to Shutterfly’s customer service for further assistance. Why is the collected information needed? Lifetouch uses this information to track an order for customer service and for security reasons. You can also tweet them @AskSpotifyStars. Skip to main content. Please visit our Customer Service department. Customer Support via Live Chat Starlight Flakes Holiday Card Mar 1, 2025 · Horrible customer service. The first is a live chat, available 24 hours a day. Support for Schools and Yearbook Advisers. I tried again on my laptop and finally got through for them to process a Let Shutterfly help get your contact list imported into your Shutterfly account, making it easier to have addresses ready to ship to. Exploring Photo Book Options & Features Explore Photo Book options and features including the cover, style, and page type. These steps should help resolve the issue or get you the assistance needed. Follow us: Shutterfly Standards Have Gone Down So Fast. Learn about the Shutterfly partnership with Costco and exclusive member discounts. Phone, Chat, and Email rep. A free 6x6 hardcover book can be created each month, with only shipping costs required. help pages. Shutterfly appreciates hearing about customer experiences. Mar 1, 2025 · No Shutterfly Responses to Trustpilot, only means in my opinion, that Shutterfly / Snapfish / and parent company Apollo Global Management (Marc Rowan, CEO, [Wharton School of Business]) do not care about Customer complaints or Customer Service. 1-833-550-4027. Customer Experience. The customer experience with Shutterfly’s customer service is generally positive. Wondering where your order is? Check out these articles on shipping, delivery and tracking: Shipping and delivery Tracking your order LIVE CHAT 24/7 Customer: Shutterfly pictures Technician's Assistant: Is there anything else the Software Expert should know before I connect you? Rest assured that they'll be able to help you. For media inquiries, please contact our communications team at PRinquiries@shutterfly. To contact Etsy’s customer service, select the Contact support button and we can help you with account, shop, or purchasing issues. Photo Storage. . SMS (Text Messaging) Hours of Operation. Shutterfly does offer a “Free Instant Book a Month” program exclusively on the Shutterfly app. Tip: The most knowledgeable Community members are called Stars. As a matter of policy, BBB does not endorse any product, service or business. 1 and shipped Dec. com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Shutterfly Customer Service. Who knows if it’ll be packed better this time? The large-format prints I ordered from Costco’s service before Shutterfly took over never arrived damaged because they used the proper amount of packing materials to protect their product in shipping, unlike Mar 1, 2025 · Join the 28,247 people who've already reviewed Shutterfly. Initial Shutterfly complaints should be directed to their team directly. Mar 1, 2025 · Terrible customer service. Create the quality card you desire without breaking the bank. Search our Help Center for all the essential information. You can find contact details for Shutterfly above. Mar 9, 2025 · To write a complaint about Shutterfly and get an answer from the officials of Shutterfly, Complaintsboard. The representative was courteous and professional, she said they could reproduce it and ship it with their fastest shipping available; all at no charge. com's objective complaint writing and answer providing system can be used. Please reach out to Shutterfly Customer Success. In the past service has been good. Please note: Shutterfly's Make My Book Design Team is unable to receive contacts, but Shutterfly's specially trained representatives can assist with any questions. Live Chat: Visit. Hopefully they will show up. If you want to use chat or a phone our opening hours may vary, you'll find details of what we're able to help you with below. Who can I contact for questions about transferred photos? Please reach out to Shutterfly Customer Success. If access is no longer available to the email address associated with your Shutterfly account, please contact customer service for further assistance. Hours of Operation. at Shutterfly, Inc. It’s up to you. 1. I was heartbroken that this had happened and contacted Shutterfly's customer service via chat. Post or search on our Spotify Community, where listeners help out and share ideas and solutions. 4 days ago · Shutterfly customer service. Feb 25, 2025 · At Shutterfly, your satisfaction is our number one concern. Closed Monday, 2/17/25, in observance of President's Day. Weekdays: 7:00 am - 4:00 pm PDT. Although a wide coverage and high emphasis givens to patient satisfaction studies in developed counties, there are few research’s done in Africa. Upload Your Own Design Christmas Card. Product shipment, payment, communication, billing, and any kind of service-related complaint about Shutterfly can be filed via the specific Shutterfly complaint section. Customer service was beyond horrible. For orders of Spoonflower designs placed through Shutterfly, please reach out directly to Shutterfly Customer Support. If you are having issues redeeming Apr 2, 2024 · I am so pleased with this company! They have outstanding customer service! I recently placed an order for a couple of customized coffee mugs for my father & step mother that were lost in transit and unable to be located. 1000 Shutterfly Blvd Fort Mill, SC 29708 Customer Contacts Special Work BBB. 99 for rush shipping. I then spent 40 minutes on the phone with Shutterfly. | Read 1,041-1,060 Reviews out of 27,225 Jul 30, 2018 · Tap the "Forgot Password" link on the app sign in page. | Read 141-160 Reviews out of 27,315 There was no postage, they weren’t stuffed and sealed — nothing. (except for public holidays) Shutterfly Assistant: From a pure customer service standpoint, the best place to begin your journey to find answers is with Shutterfly's chatbot. I am beyond disappointed with my recent experience with Shutterfly. If you are having issues with a Shutterfly code received from one of these programs, please contact customer service for assistance. I waited a good 20 minutes before chatting to a representative about my missing order. Shutterfly helped make my birthday wish come true! The picture was put on a 16x20 canvas. Get help or information for programs and yearbooks Customer Service. Way to go Shutterfly, ruin our Christmas card effort. Please check the tracking information for the latest updates, and allow additional time for shipments to be delivered to affected areas. Tracking numbers are useless, don't give any details. 6. Weekends: 8:00 am - 4:00 pm PDT Oct 14, 2024 · Feedback can be shared over the phone or via chat by passing information to a Customer Success agent, ensuring ideas and comments reach the appropriate teams. · Experience: Shutterfly, Inc. I'd give Shutterfly a 'neutral' rating -- the service is usually expensive (especially when you factor in very high shipping and handling charges, such as an extra 5 cents per 4x6 print S&H charge) and rather slow (a delay of weeks before prints are shipped) but quality has been good and I like their unlimited free photo hosting service which I use to share photos with friends and relatives. Spotify for Artists Jul 3, 2024 · Looks like you don’t have access to create a case. ; Enter email address and Tap "Send Reset Email. From support to careers, you're in the right place to find exactly what you're looking for. 3. SMS (Text Messaging) Text 'Hi' to the number below for assistance. CUSTOMER SERVICE INQUIRIES. Jul 23, 2024 · Does Shutterfly offer a similar mobile subscription service? Shutterfly doesn't offer any subscription services. Businesses are under no I just called Shutterfly's customer service and they have an option to hear a pirate reread the options. Contact. View Dagmawi Mulatu’s profile on LinkedIn, a professional community of 1 billion members. Please be ready to provide your name, Costco Photo Center email, current email (if different), phone number, and Costco Member number when calling. Weekends: 8:00 am - 4:00 pm PDT Shutterfly and Tiny Prints Support. Create photo books, personalize photo cards & stationery, and share photos with family and friends at Shutterfly. Company must have changed hands. I tried to contact Shutterfly customer service via phone chat yesterday but after 30 minutes of waiting got disconnected. Customer Support; Order Status; Jan 28, 2023 · Costco discounts apply to prints ordered and shipped from Shutterfly. For expedited support, click help on the lower right. Clicking “Shutterfly Assistant” will get you connected directly into the chat. Facebook Page: Visit. Shipping took longer than expected, so I contacted Shutterfly customer service on the website via chat. I ordered a wedding photo album and received the wrong book entirely. If for any reason you are not satisfied with an order, please contact Shutterfly so we can make it right. Can't find what you're looking for? Contact Support. To begin with, I was customer #119 in line for the chat. Experience the Shutterfly Difference. We're here to help. Chat is open 24/7. 10 Almaden Blvd San Jose, CA 95113. I was told that my order technically isn't missing since there was a shipping update within 3 weeks. What if Costco Photo Center photos weren't migrated to Shutterfly before the cutoff date? Contact Costco Customer Service at 1-800-774-2678. The real issue, however, was the dreadful customer service I endured trying to resolve it. Weekends: 8:00 am - 4:00 pm PST. (888-225-7159) Let Shutterfly help get your contact list imported into your Shutterfly account, making it easier to have addresses ready to ship to. 00 (again, my order was $170. From the Shutterfly website: Your Lifetouch images can be accessed from your personalized Lifetouch page on Shutterfly. I Mar 4, 2025 · Read reviews and complaints about Shutterfly, including print quality, photo books, pricing and more. I hate the ad on the back of the card, disguised as a Shutterfly “brought to you” box. The moment I placed the order, I chatted with someone to see if I could expedite the order. Welcome to Adobe Customer Care. We’ll connect you with the type of support that’s the best fit for your specific question: chat, phone, or email. Additional personal photos can be uploaded, as long as an active Shutterfly account is maintained by making a purchase at least once every 18 months. Shutterfly and Tiny Prints Support. com Feb 2, 2024 · Twitter ID: @shutterfly. Live chat support is known for its instant responses, enhancing the overall customer experience. com. You've got questions. And ostensibly, all criticisms are true and these companies do not care about Customers. Make something special in just minutes or dive deep into all the details. Agents dropped me. Chat took more than hour. Contact Shutterfly for assistance with photo books, photo cards, stationery, and sharing photos. Weekdays: 7:00 am - 5:00 pm PDT. Contact Page: Visit. Click the dropdown arrow next to Hi, (your name) at the top of the screen and select Lifetouch from the menu options. Our hours of operation are 7am to 5pm Mon-Fri PST and 8am to 4pm Sat-Sun PST (except for public holidays). Jan 28, 2023 · Please reach out to Shutterfly Customer Success. Date of experience: December 24, 2024 I went through the customer service chat thing, and they agreed to send a new print. Search the FAQ's and community forums, or contact us if you can't find what you need. 24/7 Support To speak with a phone specialist during our hours of operation, call +1 (833) 465-0759 for assistance. Once I finished with work that day, I decided to try the customer service chat. Who knows if it’ll be packed better this time? The large-format prints I ordered from Costco’s service before Shutterfly took over never arrived damaged because they used the proper amount of packing materials to protect their product in shipping, unlike Shutterfly customer service nightmare. Contact support Mar 1, 2025 · Worst customer service I’ve ever… Worst customer service I’ve ever experienced. The second is by speaking to a specialist by phone. Visit the Contact Shutterfly page to engage with a member of Customer Success so the issue can be reviewed or information can be sent to return the order. I’ve been waiting to Chat on the human powered chat for 20 minutes now. Your experience can help others make better choices. They offer online chat and messaging support to help resolve any problems you may be facing. If you have any difficulty accessing our goods or services via the website due to your disability, please contact us at (877) 846-5515. Order Number Feb 28, 2025 · Horrible customer service. 6 days ago · They provide 101 pre-made themes for photo books and offer a 24-hour Designer Service for free customization. Live chat & telephone support times. The automated digital chatbot was clueless to help me and kept giving me a different set of non-helpful choices. Free Free 24-Hour Photo Book Designer Service; Graduation Party Decor. Weekdays: 7:00 am - 5:00 pm PST Similarly, the email support team endeavors to address queries within a reasonable timeframe, often within 24 hours. Orders for in-store pickup, prepaid plans, video plans, and Gift Certificates are unable to be cancelled. Explain the issue and mention any troubleshooting steps you've already tried. Address Book: App Edition Discover how to effortlessly add and manage contact details of friends and family members to conveniently send cards or customized gifts through the Shutterfly App. The Spotify Community. Why is my email address needed? Hours of Operation. Customer Service Representative at Shutterfly · Experience: Shutterfly · Location: Addis Ababa · 25 connections on LinkedIn. ydxx hhlgrb yvytl hzcwg iybit trqmm fvqs zgbjk chjkqc vmyco vrqsgn vczk khlw ntge suzaq