Fingerprint scanner not working windows 10 Please find · FingerPrint scanner not working with Windows 10 & login password not working also. · I have an ASUS VivoBook and after today's windows update, the fingerprint scanner was not working. Restart the PC. ADMIN MOD Fingerprint reader not working (code 10) GPD Win 3 My fingerprint reader stopped working, so I decided to check the device manager. and the best I can get is about 1 day of use before the fingerprint reader crashes again. I purchased this notebook 4 years ago and don't remember my password. All suggestions are to repair with the Trouble Shooter and pointing it to Hardware and Sounds. Any help would really be appreciated because it actually gets fixed at some update and somehow the next update brings it back to square 1. Can someone please help to resolve issue. · Look for and Right-Click on the fingerprint reader device > Properties; If PID is not immediately available in the name of the reader / sensor: Tab Details; Under Property, “Device description” Under Value, look for the PID number . The official Support Page doesn't have Drivers for it. 1, Windows 8, Windows 7, Windows Server 2012, Windows Server 2008 R2: Download: Legacy Driver UPx-based ( v 1. I already get stuck when i want to set up my fingerprint in Windows Hello. · Windows 10's fingerprint recognition feature is a convenient way to log into your PC quickly and securely. Devices such as Dell MS819 mouse come with a built-in fingerprint reader that's compatible with Windows Hello. · I am using a XPS 7590 and after a motherboard replacement, neither of Windows Hello Face and Windows Hello Fingerprint works properly. The message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" is displayed during fingerprint unlock or fingerprint settings. Back to Device Manager, 'search for new hardware changes' · OK so, when i first got this laptop , like 6 months ago, i would use the finger print scanner all the time to log in. When I go to settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". ASUS Vivobook Pro 14 OLED fingerprint scanner not working . But not after hdd sleep. Problem 4. Next day I installed a couple of simple programs like browser and then a big Windows update was needed. Click Accounts and select Sign-In options. I have followed all the procedures like- Updating drivers, reinstalling drivers, reinstalling windows 10, run sfc and dism scan, uncheck the universal bus controller to turn off devices and so on. You are now able to do a face login to login into your Surfaces or laptops. I tried searching for the answer to my question, and the only answer was to check the version of Windows, go into device · Fingerprint Scanner not Working After Recent Update to Windows I have an HP Envy with a fingerprint scanner, which worked fine until I did a Windows update today. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account · My Laptop Dell XPS L502X recognising Digital Persona uru 4500 Fingerprint reader in device manager with driver 4. Let's try the following methods and check if it helps. However, I am still looking for a solution to this problem. However, issues with the fingerprint scanner not working can arise due to various reasons such as outdated drivers, incorrect settings, or system glitches. Type in My old Studio 1737 list it’s fingerprint reader after the Win10 AU update. Fingerprint reader is mfg by Goodix Driver is version 3. 3) Click Uninstall updates. If your fingerprint reader is not working on Windows 11 or Windows 10, this article provides an in-depth look at the common causes, troubleshooting steps, and preventive measures you can take to resolve the issue. Sign in with your PIN, and then try one or both of the following: Add another fingerprint. · I found the solution. I don’t use it every day so I am unsure what the exact day this happened, but this week for sure. Going to Settings - Accounts - Signin options - Windows Hello Fingerprint it says "This option is currently unavailable. Windows 10/11 Does not Recognize Portable · fingerprint scanner lenovo thinkpad t430 not working have a built in fingerprint scanner in my laptop and i chose this laptop because my mate has the same but he is running windows 10 and can use the fingerprint scanner as security and im running windows 10 but cannot get mine to function on my laptop all im always getting is 'we couldn't · Hi, I recently installed Windows 10 Pro 64Bit on this Dell Latitude E5540 laptop but can't get the fingerprint working. Refer to the manual that came with the fingerprint reader if you're having trouble connecting it to your computer. The camera actually works properly. More Articles: Fix USB Device Descriptor Failure on Windows 11/10. I must get my finger on the reader but can wait very long before the reader recognizes a finger on the reader, sometimes it does not see my finger at all · After a clean windows 10 install, I headed to Settings->Accounts->Sign-in options set a PIN, and then under Windows Hello I added a fingerprint. Device Details: Windows Version: 23H2. · I have a HP 8560p elitebook with ValidityFingerprint installed (Pid=003c, model vfs471). Now the fingerprint scanner does not work and no biometric devices show up under the device manager. · I reset my computer and updated my my Windows 10 OS to Version 21h2. HP Drivers does not work. Thank you. --> Exited and restarted windows. (Press Windows key and R key together on your keyboard and type “Control” and tap on the “Enter” key) Step 2: Click on Power Options. After trying several of the instructions here, tried going into HP Security Assistant from Control Panel. I already checked the device manager and it tells me the device is working properly. · Using Windows Hello (Fingerprint, PIN) for faster authentication. · Hi Neil, Thanks for your reply. Help lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after · Then, click on Search automatically for drivers. " Try again later. · I just did the latest update and now my fingerprint scanner is not working. 3. I have installed drivers from ASUS website (Goodix driver), but nothing helps. Your first step is to · However, like any technology, fingerprint readers can sometimes experience issues. What if none of the troubleshooting · Hi. Step 2 Enable the feature again. The set up the fingerprint again. It says "You have reached the 10 fingerprint maximum for this account". Device Model: Honor magicbook 14. 09181), the finger print · previously it was on Windows 11 21H1 (I purchased a refurbished unit) - Windows Hello works nicely after waking up . Any advice except waiting for a fix on Windows ? · Fingerprint scanner not working Sir I have a Windows 10 HP laptop, on which I had been using the fingerprint scanner as a sign-in option. I have the same question (0) Report abuse Report abuse. exe with Run as Administrator. So, let’s dive in and explore what you should do when Windows Hello fingerprint login isn’t working. In the normal settings, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". This is a DELL XPS 15 laptop, but I would assume the issue lies with Windows 10 · Hi. A fingerprint reader on the power button of the Vostro 5502. Understanding the Problem What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. I have found that upgrading to Windows 11 changed a registry key that disabled the fingerprint reader. Windows Hello under settings says there is no compatible fingerprint reader installed. Since I got the laptop back, Windows Hello has not found my fingerprint scanner even though it is present and supposedly works fine in the device · If this is not the case, but the fingerprint reader isn’t working, try the next fix. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve the Fingerprint recognition problem: Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint · 1. Shortly after purchase, I upgraded to Windows 11. What if none of the troubleshooting · After windows 10 update 2019 i am not able to use the fingerprint scanner on my lenovo ideapad 520 which has inbuild fingerprint scanner and runs on driver which is synaptics wbdi finger print. I also installed the Dell data protection security tool for windows 10 (version: 1. Fixes For · Update or re-install the biometrics driver using the Device Manager tool on your PC. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Fingerprint reader on the back panel of Latitude 12 7202. Header = Finger print reader not working - HP Laptop. After I installed the Windows 10 build 10240, I cannot use PIN or fingerprint to sign-in on my ThinkPad X240s. I recently had to get a hold of Microsoft to fix an issue and when they were done, my finger print scanner on my HP Pavilion dv7 isn't working. 170 after updating again as usual nothing worked. I wen to my sign in options and it doesn't even list it · Windows Hello Fingerprint, We couldn't find a fingerprint scanner compatible with Windows Hello FingerprintHP Elitebook 830 g7 Notebook PCwindows 11pro 64 bit · I have recently updated to windows 11. · Hi Everyone, I have brought Hp Elitebook 840 G5 a few days ago, I'm using windows 11 latest version. Windows 10 version 1909 · Fingerprint reader not working, windows 10, lenovo X200s I upgraded my Lenovo X200s to windows 10. Reboot your PC if needed. But since a few days, my device is showing that it cannot find a fingerprint scanner compatible with Windows Hello Fingerprint. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Windows 11 Pro V22H2 or above (Insider). Select Accounts. A few hours ago it was perfectly fine and running until I tried to unlock my laptop, and nothing was happening. Microsoft. Download ELAN fingerprint driver 1. This tutorial will show you how to enable or disable the use · My name is Carlo, I am also using Windows 10 pc and community member like you. Hi, From last few weeks my fingerprint scanner is not working properly. If you don’t see the fingerprint sign-in option or this option is unavailable displayed, it means that your computer doesn’t have an fingerprint scanner. Take actions Related to Finger print reader Windows Key+X > Device Manager > Expand Biometric Devices > Right Click on the entry below > Properties > Driver Tab > A. but when I click "add fingerprint" I get a Windows Hello popup, so I click "get started · Windows 10 Top Contributors: lenovo yoga fingerprint not working I was using my fingerprint to log in. Not connect with work or school account but the option is still not available. Under “Biometric Devices” check if there are any problems with the fingerprint reader. restart services. I upgraded my HP Pavilion dv6-3124nr Notebook to Windows 10 from Windows 7 and my FingerPrint Scanner will not work. com · Windows 10 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz Hello, my fingerprint reader -- which was working fine last night -- stopped working today and I tried looking online and was instructed to delete the fingerprint data in the BIOS; thus, I did so and now it won't register on Windows Hello though it did prior to the · Then Windows 10 would automatically install the new version of the Windows system. Whenever I try to use it, the system it was to 1. Modify Group Policy Settings - skip this step if you are not running Windows 10 Pro/Enterprise · The Eikon fingerprint reader I have no longer shows up in Device Manager as a Biometric Input device- instead it shows up under Other Devices, with a yellow warning triangle that the driver is not installed. In my settings it says “We couldn’t find a fingerprint sensor compatible with Windows Hello Fingerprint. The fingerprint authentication feature, which was previously working correctly, has stopped functioning entirely. Step 4: Disable Show Hibernate in Power Menu. ; In the Device Manager, click Biometric Devices and expand the list. The outdated driver contains many internal glitches and bugs. The it works again for a while What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. · Hello, my fingerprint scanner on my Dell laptop had suddenly stopped working. Press `Win + X` and select "Device Manager". · HP, Dell, Lenovo Windows 10 fingerprint reader not working – According to users, a fingerprint reader isn’t working on isn’t related only to these brands, and it may appear on almost any PC. Make sure it's compatible with Windows Hello. 600. Here are 5 fixes that have helped other users resolve the Lenovo Fingerprint Reader Not Working on Windows problem. Select Sign-in Options. I · HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\AllowDomainPINLogon was set to 0, I've set that back to 1. 2620. So, it may or may not be possible. Clean the fingerprint scanner. 5. When the computer was starting I scanned my finger with the fingerprint scanner, but now it doesn't work. 1065 - VIAO Care Version 8. I upgraded to windows 10 on my laptop from windows 8 and then the scanner stopped working. Try again later. · (code 10)" Although its working sometimes, (may be around 2/10 times) but mostly its not working - there is no "fingerprint" option in "Sign in options" (in login screen) My laptop mode l: Lenovo ideapad 520 15IKB (81bf) i have done all of the common workouts and maneuvers: 1) · Hi, I recently installed Windows 10. -checked fingerprint hardware using Dell software, it passed. Step 1: Go to Control Panel. This issue is particularly common on the following manufacturers’ devices: HP, Lenovo, Asus, Dell. This thread is locked. · I've been using the fingerprint sign-in for a year now with no problems but after the last Windows 10 update it has stopped working and when I go to settings it says "Windows Hello is not available on Skip to main content most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail · my built in fingerprint reader: Egistec ES603 doesn't work after I upgraded to windows 10 and I am not allowed to install the driver it says: A later version of fingerprint driver is already installed on this machine setup can not continue but when I check in device manager it says that a older version is installed I can't use hello for some reason to please help Here are the methods to fix the fingerprint scanner not working with Windows 11: 1. OS : Windows 10, Windows 8. Since I use Win10, I was always logging in with Windows Hello and the built in fingerprint reader. I installed the official driver for the scanner, but it is still not detected within windows. Using Windows Hello. -updated fingerprint driver. I have the · I am having the same problem for about three months, it was usually fixed by running the windows hardware trouble shooter, but that no longer helps. check for updates for the fingerprint scanner. · Hi, I have a Lenovo laptop and my fingerprint scanner all of a sudden stopped working after updating to windows 10 hello 1909. · My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Update Fingerprint Driver. However, the option for fingerprint recognition sign-in is displayed as "This option is currently unavailable; something went wrong. What if none of the troubleshooting · 1. · Hello, Recently after updating to Windows 10 the fingerprint reader just wouldn't work on my Pavilion dv6. Lenovo Yoga 730-15IWL. Press Windows key + X on the keyboard. We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I have updated the drivers, and bios and i have tried all possible solutions that i can. · If the fingerprint scanner on your Windows 10 device has stopped working and cannot be found, you can try the following troubleshooting steps to resolve the issue: Remember to also check if the fingerprint scanner is enabled in your device's BIOS settings, as some devices may have options to enable or disable biometric features at the · Thanks for the response. To resolve it, updating the fingerprint reader driver is · Then check whether the Windows Hello fingerprint recognition not working issue has been fixed in Windows 11 or not. Reply I have the same question (0) I'm sorry to hear you're experiencing issues with your fingerprint scanner on Windows 10. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts My Account / Anguilla Antigua and Barbuda Argentina Aruba Australia Austria Bahamas Bangladesh Barbados Belarus Belgium Bermuda Bolivia · I recently replaced my laptop's SSD and did a clean installation of Windows 10. Go to the Device Manager and locate the fingerprint device. It is listed as a generic fingerprint device under the device manager, but I cannot update the driver auto or manual. Exited, re-launched. it has been about a month that my fingerprint reader is dead. · 10. Link for SFC scan: · If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support. · I had this fingerprint reader working with drivers and software downloaded from Digital Persona on my Windows 7 pro 64-bit system but after that system was upgraded to Windows 10 Pro the Digital Persona software now says that the reader is not installed even though Windows 10 shows that the reader is an installed device and the device is · My Laptop Dell XPS L502X recognising Digital Persona uru 4500 Fingerprint reader in device manager with driver 4. Same result. The TPM module is used to manage the integrity of the device, · Hello all. Can you check if the fingerprint scanner is working correctly ? 1- Press Windows Logo key + X, and select Device Manager. · Sign in with fingerprint scanner. · I have a problem with windows hello on my laptop. 2- Double click Biometric devices. Compatibility is crucial to avoid setup issues. Using HP 8440p. Fully featured compact Windows devices for playing games. My Laptop Lenovo T470 Fingerprint sensor is not working. 8 MB. My issue is my fingerprint scanner. When I clicked it said there was no fingerprint scanner compatible with Windows Hello. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10 · Fingerprint scanner not working, I have checked but it driver is up to date and expected to be working properly. The fingerprint feature will work properly after the user has to use the PIN or password to unlock the screen and enter the system and lock the screen or restart the device again. On your Windows 10 PC. Biometric login has man · HP Zbook, Windows 10, SN# CND63676F4. 1. So I had working biometrics until the OS update ended support for the older AuthenTec device. com/hpsupport. As you are facing issues with accessing Fingerprint reader on Windows 10, do let us know the following to assist you better: · It was work well under Windows 7 and Windows 10 BUT! About 2018. I am using Windows 10 and my Fingerprint Scanner stopped working after the last upgrade I think it's 1809. In device manager all is fine and if I restart the computer the fingerprint reader works fine, as it also works if the usb connector is connected only after windows starts. Please help me with this issue. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. For other helpful videos go to https://youtube. Device manager reports that it's working fine. Option 2: Let's try to go to the device manager and make sure the camera and fingerprint reader are working and enabled. I tried consulting some forums that told me to updating the drivers but Windows claims it is up to date. Service and Maintenance Guide > Page 15 . . What if none of the troubleshooting · I am writing to report an issue with my device's fingerprint sensor that occurred following a recent Windows update. Follow the steps below: Go to Control Panel--> Device Manager. This feature is only available on the selected models equipped with Fingerprint scanner. · Just for the record this is not an isolated issue, I have a ThinkPad P51 with an internal fingerprint reader and have precisely the exact same issue's mentioned. Step 1: How to download official Windows 10 ISO files This seems to be a permanent solution as the fingerprint reader is now working flawlessly even after several build upgrades and restarts and even a · I have a Elitebook 840 G2 with Windows 10 running on it. This Lenovo fingerprint sensor not working on Windows 10 might occur if your Lenovo Fingerprint Reader driver is outdated or incorrect. Usually, if the inbuilt devices such as fingerprint reader is not detected even after the drivers are updated, then it might require a BIOS Windows Hello sign-in options Device Manager. Had worked previously in Windows 10. " Current situation: 1. · Our devices are running either on Windows 10 22H2 latest release or Windows 11 23H2 latest release. 10. Go to "Device Manager" (right click on Start -> Device Manager) 3. 38. I looked throughout the BIOS and can't see the option to turn it off/on (no "Biometrics" or "Fingerprint" options anywhere in the BIOS). Already set up Password, PIN. I have an HP envy and this needs to be resolved quickly. It is not clear what damage the registry changes did. For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. Yes I installed all the drivers given at the HP website. My fingerprint scanner was not showing. In the log-on screen there is a message "fingerprint reader not detected". Problem occured in Windows 10 and 11 on this laptop. No option is appearing in Windows hello options. You can vote as helpful, but you cannot reply or subscribe to this thread. after updating, I noticed that the fingerprint reader sometimes doesn't work when waking up the PC (there was the fingerprint icon, but when I touch the scanner, nothing happen) I had followed the instruction from · I have an issue when I cannot setup my fingerprint scanner on my HP Probook G10 Windows 11. It hasn't been fixed. Open the Services program, and · If the Biometric Device or Fingerprint Reader or Sensor driver is not working, connected, or detected in Windows 11/10 laptop, follow these tips to fix the issue. 10 · I bought a new Lenovo Yoga 920 Glass and went through some regular setup and configurations. Step 3: Click on Change Power Plan OR Require a Password on Start up. CONCLUSION: You don't need to open your computer and disconnect Fingerprint reader ribbon cable and reconnect it. · Method 2 . I also am not able to find it in Device Manager. When my laptop had Windows 7, the HP installed fingerprint reader worked perfectly for me to set up and use it successfully to sign in to Windows. · Fingerprint reader not working after Windows updates Hi, I have a Lenovo Yoga C930-131KB laptop (Type 81C4), and the recent update disabled my fingerprint reader. · fingerprint sensor is called Synaptics WBDI Fingerprint Reader - SPI 093 and. check power management settings, 4 Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Engage One Fingerprint Reader. after so many experiments the device appeared in device manager but now shows the device cannot start code 10 . Doesn't appear to be a straightforward Add-on conflict · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. the fingerprint worked for 2 days and back to the same issue. · One of the best ways to protect your Windows 10 device from unauthorized access is to use a password, or better yet – a fingerprint. updating windows. You can vote as helpful, but you cannot · I exited IE, then relaunched and verified that above was the only enabled Add-on. On the bottom right of the keyboard is what I believe to be a fingerprint scanner. · 1. Fingerprint recognition is working fine on G10 and G11 models, but not working properly on G9. I can follow the steps of reinstalling drivers, driver updates, BIO's flashes, etc. Go to Windows Settings. My Fingerprint used to work on Boot, Reboot, Lock. When I go to Settings ->Set up Fingerprint sign-in it now says This option is currently unavailable - click to learn more. Usually on start up I can just swipe my finger across the scanner and boom, I'm logged in. Message body = Below Kensington VeriMark Fingerprint Key code 10 device wont start Solved Just so this is on record for people, I was unable to have this fingerprint reader working on windows 10 or windows 11 out of the box. " · Restart Windows after installing the drivers and see the behavior. The laptop then recognised and accepted the fingerprint reader through the Windows hello setup. 26 and this is the latest driver available. After uninstalling the drivers, reboot your device, and Windows will automatically install them again. Compatible with Windows 11, 10 and Windows Hello, this small and compact device allows you to log in with just a touch of your finger, eliminating the need to remember passwords or usernames. It worked while installing windows 10 1903 via iso (which failed to update otherwise), windows hello was all g · -formatted the system using Dell factory image. Then go back to device manager & choose scan for hardware changes under File tab to reinstall the scanner. My driver version is 5. Right click on the device and choose · i have a lenovo thinkpad x230 with a built-in fingerprint reader the fingerprint reader only works with WindowsHello after suspend or loging with password or pin, then lock the acount or swtich acount Restart your computer for the changes to take effect then check if Windows Hello is now working. Windows 11 operating system. Today, I made a restart of Windows and some updates were installed. 3- Then you might find the Goodix fingerprint device. Or while try to set up your fingerprint reader, Windows 11 says, “Fingerprint Option Is Currently Unavailable” and you’re prompted to try again later. I recently had an issue after an update. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". also yes my driver is up to date, the drivers on the Some user machines that have upgraded from Windows 10 and are now running Windows 11, version 21H2 or higher which have a fingerprint sensor with certain ELAN fingerprint drivers could encounter a failure or crash when using applications which rely on related DLLs. --> Re-enabled 5 HP add-ons in case they were related to / required by ProtectTools. Usually the fingerprint reader turns on the back-light, but this isn't · Connect your external fingerprint reader to your computer (if not built-in). Also it has been detected in settings-devices as BIOKEY fingerprint scanner. Take actions Related to Finger print reader Windows Key+X > Device Manager > Expand Biometric Devices > Right Click on the entry below · It was working perfectly before I updated to the May 2019 update. Could you help me fix this issue? Skip to main content. · It's a dell latitude 7310 which uses the control vault fingerprint scanner. Clean your fingerprint scanner to improve its accuracy and recognition speed. · PIN and fingerprint are not working on Windows 10 Hi guys. I now have the same issue and my printer is showing not available. Type of abuse I have the 2021 model and if anyone is experiencing the issue of the fingerprint reader not working after you wake the device from sleep I highly recommend this fix. It turns out the drivers are terminated. Made sure I had all the recent updates, yet Windows Hello Fingerprint still stats that this option is currently unavailable, something went wrong. Bing; Gaming and Xbox; Microsoft 365 and Office Windows 10 Top Contributors: What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. Meaning, like if I wanted to lower the volume (from my keyboard) I would hit the fn button and the microphone button (f8). Fingerprint reader on the palm rest of Latitude E5470 · I have O&O Shut up Windows 10 installed on both my desktop and my laptop. From what I derive it seems to be an issue with Windows 10 putting the fingerprint reader to sleep and the driver doesn't wake properly so Windows disables it until a reboot. A screenshot from As shown in the image above, the option to return to Windows 10 from Windows 11 is unavailable because the rollback time limit has expired. In Device-Manager it just shows as: Biometric Coprozessor I tried installing some drivers which I found after searching for the Hardware ID which didn't work · I recommend you downgrade to Windows 10 1709: Go to a working computer, download, create a bootable copy, then perform a clean install. disable and re-enable the fingerprint scanner, 2. That said, I am looking for a single answer to one issue. · My Mi-notebook ultra fingerprint reader is not working after the update. Support Hi I had just bought this laptop today and I can't seem to get the fingerprint scanner to be recognized by Windows 10. When i go the settings/sign-in options the ability to set-up the fingerprin · What is the version of your windows 10 ? Press the Windows logo key + R, type winver in the Open box, and then select OK. The device can still show as working but not be compatible. Tried: removing it re/uninstalling drivers (from manufacturer) using different usb ports tried to make sure that the Windows Biometric Service is running and not erroring. How can I get my fingerprint reader recognized and working again? Could it be a hardware issue? · Fingerprint reader driver (5. Delete your fingerprint, and register it again in Windows Hello settings. BTW I only now just learned that we no longer have an easy option to have Windows Update notify you about the update but not download or install them until you want to do it manually. In the Action menu, select Scan for hardware changes. · My fingerprint scanner/login was working until recently and I am not sure how to fix it. How can I fix this? Any help is appreciated, and thank you in advance to any replies. Well that's not the · 5. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. · If the fingerprint reader is not working, there are several potential fixes depending on the setup, login, or other issue that you are experiencing. · HP Envy Laptop Fingerprint Reader Not Working After Windows 10 Reinstall That Has Windows Hello Since then, my HP Envy fingerprint reader stopped working despite many attempts via Windows Hello options to try and set it up (I don't recall ever seeing "Hello" on here previously). SHOP SUPPORT. There is always the message telling me that "something went wrong on our side, try again", resulting in me having to use another login method. (Code 31) {Operation Failed} The requested operation was unsuccessful. If you check device manager, any devices reporting issues. " My laptop is a Lenovo Yoga 540. check for updates for the fingerprint scanner, 3. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. In Windows Hello, you will see options for face, fingerprint, or iris if your computer has a compatible fingerprint reader or camera. This problem has been around for about a month a half now, hoping that a software update would fix it. I have done all of the recommendation, uninstalled and reinstalled the drivers. Can I use an external fingerprint reader? Yes, if your device doesn't have an integrated fingerprint reader, use an external fingerprint reader. USB Tethering not working Windows 10 Follow the steps below to fix fingerprint not working after sleep in Windows 10. Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error: This device is not working properly because Windows cannot load the drivers required for this device. tried everything, from chipset update, firmware update 9. Remove the driver (uninstall) the reader driver from the Device Manager Open Device Manager > Biometrics > Right-Click Properties > Uninstall To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. But after i installed it the touch id isn't working. disable and re-enable the fingerprint scanner. · My fingerprint sensor is not working after updating to the latest windows 10 home, version 1903. 2111 for Windows 10 and extract it to a folder of choice. and a user said "Unless you install a Fingerprint-recognition software which works with the Touch Bar, Windows sees the TB as a static set of keys. Can't roll back to Windows 10 after Windows 11 update without doing a · Goodix Fingerprint sensor not working after windows 10 1903 update on my Dell G3 3579. This may occur due to outdated or incompatible drivers. Your fingerprint might not be recognized if your finger has a scar or other damage. · Fingerprint not working in winn11 24h2 you need to go to Device Manager, go to Biometric devices or Human Interface Device, right-click on your fingerprint reader, and select Update driver or Uninstall device. 2812. 143 and showing device is working properly. My name is Bernard a Windows fan like you. Windows 10 fingerprint and PIN not working; Can’t use fingerprint or PIN login – These may be fixed by recreating your PIN and fingerprint. 0. After installing a fresh copy of windows, the fingerprint reader isn't working, it days its not available. Maybe the new features can cope with the Windows Hello fingerprint reader or facial recognition not working on Windows 10. 3930, The fingerprint scanner was working fine until I gave it to a repair shop that fixed a keyboard and power issue. If anyone has any suggestions, it · I have hp pavilion dv6-6c65sx laptop. · Hi Arun, thanks for reaching out. 1. some pages requested for me to detach the type cover but i did not · I recently reinstalled windows 10 on my Laptop and now my fingerprint reader doesn't work. I have spent hours trying to find information from HP and Microsoft to correct the problem with no success. - Microsoft Community The problem is identical actually except it's on Windows 10. When I expand the device mgr and go to the biometrics: Synaptics WBD1-SGX > cannot start · Hi, Please help: since the last Windows 10 update in March 2021 the fingerprint scanner on my NEW Huawei Matebook X Pro doesn't work anymore. Solution 1: Restart The Device; Solution 2: Update Biometric Drivers; · Fingerprint reader not working ----- WINDOWS 10 1809 I have an HP ProBook 470 G5 and I cannot get Fingerprint reader to work all drivers are installed biometrics are not shown in Devices. Now i want to configure my fingerprint scanner with windows, Hello but i found "This Option Is Unavailable". Windows Hello Fingerprint feature not working after Windows update I finally got around to updating Windows 10 (with the most recent update), and when I tried logging in after the update was complete, my fingerprint scanner didn't work after many repeated tries. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account · Hello, I have obtained a Toshiba tecra R850, I cannot get the fingerprint scanner to work. Check for Updates: Ensure that your operating system and drivers are up to date. Other suggestions: · Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. Fingerprint was working nicely as expected. Here are the steps to follow. · Original title: Fingerprint Reader not working. SOLVED: Fingerprint Scanner Not Working After Sleep. · Hi. Ensure your fingerprint reader is compatible with Windows 10. If your fingerprint reader is not built into your computer or keyboard, connect it to your PC's USB port now. I am using Huawei Matebook D15. But this is where yo will recover your OS older version if · Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts My Account / Anguilla · Windows Hello Fingerprint Scanner not working I am a student and I received a HP ProBook 440 G6 from my school which I paid for and own. I have a Windows Home 22H2 19045. Just work your way down the list until you find the fix that does the trick. That’s why the developer released updates to remove those problems. · Fortunately, there are several ways to fix this annoying issue. Check the fingerprint reader in Device Manager . Scan this QR code to download the app now. Select the Start button and choose Settings> Accounts> Sign-in options to configure Windows Hello. Thanks · However, I can't get it working on Windows 10x64. Fingerprint Scanner Not Working In Windows 10. ” I have installed the driver package from Framework and I have had · Download and save the new fingerprint reader software. I recently installed Windows 10 on my 16 inch macbook pro. Now my fingerprint scanner is not working. 10. ; If updating the drivers does not fix the problem, right-click the biometric device again and select Uninstall device. Yesterday, I did a clean install on Windows 7 followed immediately by the Windows 10 final release version. I checked my settings and it says, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Let us work together to sort this out. If you see the notice that Dynamic lock is not working because your PC has no paired phone · Windows Hello Fingerprint not working I just bought a HP laptop with windows 10 version 1903. If not, Use the System File Checker tool and DISM to · I recently updated my system with the Windows 11 22H2 update, and after the restart, I was unable to sign in with my fingerprint or PIN, therefore I had to reset the PIN through my Windows account. I am not sure, Windows 10 never had an issue, Windows 11 does. Method 1: Run the hardware device troubleshooter and check if it helps. 4. I decided to post this fix here as a Tip in · a few months ago my fingerprint reader stopped working so I tried to fix it but it did not work so I just removed my fingerprint from windows hello and gave up on it but when trying windows hello to add my fingerprint it works until in the second part where it wants you to move you finger around it suddenly stops regocnising my finger. Since it came with win10, I decided to instantly upgrade to win11. · After the Windows 10 update of May 28th 2020 I am unable to login with my fingerprint. Below are some screenshots. Since installing Windows 10 from Windows 7 I am unable to use the built in fingerprint scanner on my HP computer. Then it stopped working. 4. As per previous threads you could install later drivers but they tend to be the wrong model. Click on Control Panel. You go on the Microsoft help page. · The way to resolve it is not to use the AuthenTec software as AuthenTec have not released updated software to my knowledge. This guide shows you how to reinstall the fingerprint driver on a Windows 10/11 laptop. What I tried so far: · Uninstalling biometric device fingerprint reader and allowing it to reinstall automatically works temporarily. They both show: "We couldn't find a camera/fingerprint scanner compatible with Windows Hello Face/Fingerprint. I tried other methods I found on the forum, and I'm looking for a proper driver to get the fingerprinter reader to work. Solution 3: Enable Windows Biometric in Group Policy · Windows Hello biometrics in the enterprise (Windows 10) | Microsoft Docs; By default, local users and domain users can sign in to Windows 10 and elevate UAC permissions using biometrics unless disabled via policy. Community Home ; Products. 9. After a while the device disappeared from device manager. exe and using a driver that was not proper for my fingerprint model ( I used a driver for the pid=011 model). To check, right-click on Start and choose Device Manager. -Press Windows key + X -Go to Device Manager -Expand the Biometrics -Look for Fingerprint driver that was installed -Right click and Update -Look for "Browse my computer for driver 9. Find the fingerprint reader device, right-click and select "Update driver". I did my research and was preparing myself to perform the task and it just started working again. · Hi, I do not know why my attached fingerprint sensor does not work, the driver seems to not start, despite being updated automatically and also manually with the latest version. · Thank you for posting your inquiry regarding Windows Hello and fingerprint issues. To make the fingerprint scanner to work properly after waking up from sleep, you need to change a power management setting of that specific device from the device manager. So I need help getting them back. Instead use Windows Windows Settings to add fingerprints on the Eikon Mini. The fingerprint sensor is listed as a Synaptics FP Sensor, depending on the model of your system. Choose the automatic updates for the Lenovo Fingerprint Reader. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account · Here I shall discuss how you can troubleshoot if you notice the fingerprint scanner not working in Windows 10. I tried uninstalling and reinstalling the drivers. · Hi - I recently had a Windows 10 update on this laptop and since then the fingerprint sensor is not working and is not allowing me to set up in the - 7558677 Run an SFC Scan to check for Windows errors and if the issue persists create a New User Account and setup the Fingerprint again . Please don,t ask me to format my laptop as it is always the 'easy' solution answer. Unfortunately, few users have reported that the fingerprint reader is not working after Windows 10 wakes up from sleep, so let’s fix that. In both cases, the fingerprint reader no longer worked after the upgrade. Fingerprint sensor is not responsive · I have done a fresh install of Windows 11 on my Asus Zenbook UX370U and since then the Fingerprint scanner stopped working working. · If your fingerprint scanner is not working after updating to Windows 11, you can try the following steps to troubleshoot and resolve the issue. > Download and install the driver from (Lenovo Drivers from Google Drive) https: · HP ENVY Fingerprint scanner not working after newest Win10 update I have never had any problems with my fingerprint scanner until this update with "Windows Hello". · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. The drivers are the ELAN fingerprint driver, version 3. But still, it's not working. It doesn't even show in my logins in windows, also says I cant use the "Hello" feature, can you please * Check whether you're able to make changes to the setting and setup Windows Hello there. · Expand Biometric Devices, right-click your fingerprint scanner device, and select Uninstall Device. I used it to log into my computer several times. To do this, select Start > Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Add another. Register more than one fingerprint if possible, · If you find the fingerprint reader on your Lenovo laptop doesn’t work any more, don’t panic. But that was due to the hardware being out dated. The fingerprint reader (as in, the hardware) appears to be confirmed to work properly in the device manager: · Under device manager right click on the Biometric device/fingerprint reader & uninstall the driver. First there was always the "can't start the device CODE 10" problem. This widget could not be displayed. · If the balanced or the power-save option is selected then the fingerprint sensor starts working later in the boot/log in process. Without this driver its not detecting. (Code 45)". Had to do a system restore to get it to work again. The more way you try, the easier the fingerprint reader issue being solved. Driver cannot be rolled back. It seems to work well with windows hello now. Since then, the fingerprint reader is not functioning. 5) Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues: I have upgraded to Windows 11 on an HP laptop and on a Lenovo laptop. 1, Windows 8, Windows 7, Windows Server 2012, Windows Server 2008 R2: Download · I have Windows 10 on my Acer Swift 3 laptop. · Synaptics WBDI fingerprint driver not working on X1 Yoga after Windows 10 1803 Update The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update. If your fingerprint scanner isn’t working properly, you simply need to update your driver. Roll Back - If Roll Learn how to fix setup issues with the fingerprint reader on HP Notebook PCs (Windows 10). Windows Hello issues can be related to a variety of factors such as driver status, system services, data file corruption or not. Browse ASUS - ZenTalk. We need to update the driver associated to fingerprint hardware to help resolve the issue. I understand the issue you have, nothing to worry I am here to help, seems that there is an incompatibility with the audio driver, moreover, kindly follow the steps below for us to sort out the issue: · The repair install installs Windows over your current installation of Windows which will repair your system files to try to resolve the issue with your fingerprint scanner. Option 5: Run the Windows Troubleshooter a · My fingerprint scanner has always worked. 2) Make sure your Windows system is up to date. Right-click on the device and choose Uninstall device. On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. Also note the that even though the fingerprint reader does not work on boot, device manger does not say anything is wrong, it says the fingerprint reader is fine. At this point, you can re-enroll your Windows Hello. (Code 31) {Operation Failed} in Synaptics WBDI - SGX · After a recent update, my fingerprint scanner does not work on my HP ENVY x360 running Windows 10. Select "Search automatically for updated driver software". Because I didn't knew which one was the driver for biometric scanner. · Windows 10 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz it seems that the fingerprint scanner is not showing in the device manager and biometrics in settings. but one day it just stopped working and i didn't pay attention to it. · Sounds like an issue with the biometrics driver. Community. 140. So I uninstalled the bio reader and reinstalled new driver and · If the Device Manager at least detects the fingerprint reader sensor, then you (at least) have a reader and not a plain "plug" to mark the spot where the reader would be located. Check for Windows Updates in Windows 11. · 1. This device is not working properly because Windows cannot load the drivers required for this device. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. If you see an exclamation mark against the Biometric devices entry then do this: 1. Here the info about my pc: MODEL: HP 15-dw0014nl and the yellow triangle dissapeard and the fingerprint reader started to work. Another reason Windows Hello fingerprint login may not work is if the feature is disabled from the local group policy. Please let me know exactly what happens when you try. The · I have the same problem after windows 10 anniversary upgrade. From extensive internet searches I understand: 1) Simplepass doesnt work with Windows Hello so disable / remove one or the other. Then Right Click >> Update Driver >> Browse my computer for drivers >> Let me pick from a list of available drivers. · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. If the fingerprint reader problem is not resolved, go back to the HP Support site, then to the help/support forum. I will provide any relevant needed · If your computer’s fingerprint sign-in with Windows Hello isn’t working, maybe after an update or other changes on your computer, try some of the workarounds in this guide to help you restore the function. My personal experience with the same type of sensor (on a really nice Elitebook) is that the sensor works about 20% of the · [Windows 11/10] Windows Hello (Biometrics, Facial recognition, Fingerprint scanner) Settings Windows Hello is a more personal, more secure - 407646. Lenovo ideapad 720S-13IKB fingerprint scanner stopped working a couple years ago shortly after I bought the laptop; the driver (synaptics WBDI- SGX) shows code 10 and won't start. I already tried reinstalling the driver, and the · In order to get the fingerprint reader to work (and it has been working perfectly for years until W 24H2), I have to log in with my PIN, then disable and reenable the fingerprint reader. I've tried 1. I installed windows 11 64bit but the fingerprint is not working, Can someone help me with driver? because I didn't find it on support page and I remember one of community members gave me the driver for windows 10 and worked that time, · Windows 10 Top Contributors: Ramesh Srinivasan - questions_ Fingerprint reader not working after recent windows update My fingerprint on asus ux331 stop working after the update, i have tried re-installed and updated the driver but the problem still persist. What do you see? You see "Update your Driver". You can also check this: https://silicophilic. It keeps going off and on, allowing me to set it up but then not working when i try to unlock my laptop · Tips for Enabling Fingerprint in Windows 10. I have added an external fingerprint since this one does not work. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. (1) Try (the "try" will likely be in vain) DISM / SFC (1) Open cmd. help please · I am stubbing to get the fingerprint scanner working on my Dell Latitude E7470. summer there was an update of operating system (Windows 10 64 bit) and since then the fingerprint sensor does not work any more. I’ve tried uninstalling the unknown USB device, updating drivers, and running the Windows hardware troubleshooter, but nothing has worked. ***Original title: Windows 10 Update disabled my fingerprint reader*** This thread is locked. 19041. May I ask which Windows 10/11 build are you running - 22H2 (Win 10/Win 11) or 23H2 (Win 11)? after a new install of Windows 10 on my T430 my Fingerprint Sensor just won't work. I've tried uninstalling the driver (Goodix fingerprint device) Restarted my laptop. You may also look into the Windows 10 recovery options (system restore). Reply thinkpad t470 Lenovo PC Support - Lenovo Support US and download and install · For some reason my fingerprint scanner just quit working and I try to rescan but it's like it's not even turned on. Event log reports that it's working fine. First try a search in laptops for "fingerprint reader fail - Zbook". When I downloaded Windows 10, the fingerprint scanner stopped working. My laptop is a hp envy x360 convertible ds-0xxx. If I go to device manager, it says "Currently, this hardware device is not connected to the computer. Windows allows only a 10-day window to roll back to Windows 10 after upgrading to Windows 11. Right-click Start and choose Device Manager. I tried downloading HP SimplePass (which has been removed from my PC w · It happened after Windows update, the fingerprint scanner is not working anymore. Can't find where to fix this. Windows was unable to find a driver for it. it starts showing code 10 on device manager i have tied everything reg edit,gpedit,unistall and installing the driver sgx and non sgx drivers it is not able to work or function properly can anyone help · When I updated to windows 11 the fingerprint reader didn't worked then I uninstalled the device and restarted my computer and hoped that it should work but nothing happened then I updated my driver's manually (Iam using realmebook 11th gen i3 ) and the driver is goodix fingerprint 3. 11001. · Windows 11; Windows 10 . Now my finger scanner doesn't work. · But sometimes you may notice the fingerprint scanner not working on Windows 11. Or check it out in the app stores Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! ADMIN MOD hello fingerprint not working . I FIXED IT. Does the fingerprint device report any issues? Right-click Start>Run. code 10 as well. Experiencing same issues where the Fingerprint reader is not enabled and can't use it to log in. 330. To do this do the following: 1. Table of Contents. 1055,A14) from Dell E5540 Support and Drivers page. More · Step1: Uninstall fingerprint reader software. Please suggest me what i should do. Previously, the fingerprint sensor worked without any problems with windows hello, but now windows does not detect it. I'll be happy to help you out today, my timezone is UTC +8. I'm incredibly stupid when it comes to computers - just want things to work! Take Actions Related to Finger print reader Windows Key+X > Device Manager > Expand Biometric Devices > Right Click on the entry below > Properties Had the problem where fingerprint logon stopped working after a Windows automatic update. Expand "Biometric devices" or "Fingerprint devices". · Fingerprint works here: Two Lenovo ThinkPads with Fingerprint Reader. Now im trying to register my fingerprint but it says that it's not compatable with windows hello. What I did: 1) device manager > biometrics > (My fingerprint driver ) > power management tab > untick allow computer to turn off device. I've gone to device manager to delete update biometrics but still no luck. Members Online • N0b0dySp3cial888. Locate Fingerprint or Facial Recognition options and click Remove under them. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. Remove and Re-Register Your Fingerprint. The installation process on the laptop went perfectly, just had to install the driver, update the laptop to the latest windows update and restart the computer. But if the ‘fingerprint reader not working’ issue comes after a Windows update, you can click View update history. 0 (Windows 32 bit & 64 bit)) Supported Devices: Hamster Pro 20, UPx USB Sensor. Now it says due to a setting change I can't use this option. It can be setup without any errors but when trying to sign in using fingerprint it cannot recognize my fingerprint. 6. But, if high-efficiency mode is selected on the laptop with Windows 11 then it all works as it should be. I have been using the fingerprint scanner to log in without a problem until it suddenly disappeared as an option yesterday and I was forced to sign in with my PIN: I went to device manager and opened the fingerprint scanner properties under Biometric devices. The only way to make it working is configuring a new finger. I upgraded to windows 10 severla months ago and I was able to make the fingerprint reader working using a driver that I found in lenovo website WBFDDKSetup_CMN_5011. 2) I removed Simplepass and refreshed my Windows Hello login via Pin and fingerprint scans But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Device_Manager_Biometrics_2 ===== If the information file confirms a match to your fingerprint reader · Fingerprint scanner not detecting finger when trying to setting up windows hello fingerprint recognition on Windows 11 Hi, so all of sudden my fingerprint not detecting when I'm signing in. Still not working. launched IE. Reboot your PC if · Introducing TE-FPA3 Mini USB Fingerprint Scanner, the ultimate solution for secure and hassle-free login to your Windows PC/Laptop. I OS : Windows 10, Windows 8. To troubleshoot this issue, I would recommend trying the following steps: not working, or disabled from the BIOS. Select a driver that does not have the term "WBF" in it. If all goes well then this should reload the device driver for the fingerprint reader. The · I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help. PIN login (at least) is now confirmed to work again. This scanner worked with Windows 10 (also had issues getting it to work). Chipset firmware, if you recently reinstalled Windows from Microsoft be sure to · If you have set up the fingerprint sign-in on your Windows 10/11 laptop and it does not work, you can try reinstalling the fingerprint driver. Here's the steps you can try. · Ciao, Having just installed Windows 10 Pro on my Sony VIAO laptop (Model VPCZ22UGX, System 64 Bit, BIOS Version R1013H5, ME Version 7. 5. As soon as I inscalled the driver for the scanner, it started working. -checked windows update. - 9311838 Thanks for reaching out about your query regarding fingerprint scanner not working after an update! We're thrilled to have the opportunity to assist you and provide a solution. System Information 10/28/15. Hence tried a different driver to fix the issue. Windows Biometric Framework (WBF) drivers seem to be incompatible with the SDK. · Hello, I have noticed that as of this week I do not appear to be able to use my fingerprint to unlock my device. Fingerprint reader on the power button of Latitude 5410. · FINGERPRINT SENSOR ELAN WBF NOT WORKING ON Windows 10 - Hello, After an update, the Windows Hello Fingerprint option is no longer available / doesnt work. The reader is a Verimark IT Fingerprint Key. To make sure your reader is compatible with · Like others have found problems with fingerprint scanner and Windows Hello on Windows 10 . until recently I've tried to figure out why it wasn't working. Does anyone have a link from Lenovo or Microsoft to a more · Why is my fingerprint scanner not working with windows 11 on hp laptop after returning from repair shop? This thread is locked. -performed Dell pre-boot system diagnostics, all passed. The fingerprint reader is an option on this model · Fingerprint Scanner Not Working After Installing New SSD, Biometric Drivers No Longer Showing Up I updated by Evoo 14 inch laptop to a new SSD card. · Windows 11 fingerprint sensor not working. Device descriptor failed. Help is appreciated. manually download and install drivers for the fingerprint scanner, but all of these were to no avail. Go to Settings > Update & Security > Windows Update, and check for · Locate Fingerprint or Facial Recognition options and click Remove under them. Instead, I had to use the PIN. Select Set up under the Fingerprint · Restarted the laptop, but the fingerprint reader still isn’t showing up in Device Manager or Windows Hello. Some HP computers with a fingerprint sensor might not work with windows hello. If the laptop came with a fingerprint reader it should work with Windows Hello Fingerprint. 3. " This thread is locked. Also I am unable to use the function keys on my computer/keyboard. 2. Fingerprint is not working after upgrade to Windows 10 - ThinkPad. I tried multiple things: rebooting, crashing, reinstalling drivers, reinstalling windows 10, upgrading to windows 11 when that dropped. · I understand that finger scanner is not working after upgrading to Windows 10. 1110 is the driver Version, after having the fingerprint scensor working for a day, it has now gone back to saying 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint'. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Windows device manager doesn't show any "Fingerprint" or "biometrics" or "Validity" devices either. “WIN + x” to select Device Manager. 1050, 01/12/2019) Fingerprint reader driver (5. · Once in a while. Last Update Date: 24-09-2024 · fingerprint reader not working: Synaptics WBDI driver unable to initialize device on Lenovo Flex 5 This problem has been reported several times before, but no answer whatsoever The fingerprint reader stopped working, apparently after a windows update upgrade 9. Much like other system issues, the Windows Hello fingerprint recognition not working issue can be caused by · But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. We have Windows Hello enabled. Find under "Other devices" ELAN fingerprint (or Biometric devices) · 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. 4) Right-click the update that caused the problem and select Uninstall. · Hi, I recently bought a ZBook Studio G9 and im trying to setup my fingerprint scanner. Hardware and Sounds does not exist after the latest upgrade. · Hi recently I update my windows 10 and suddenly the fingerprint scanner stopped working and the device is not showing in device manager . Follow the below steps: Press Windows key and type troubleshooting in the search bar. 10606, 3. this is what it says on device status . Right now it looks like this: However, in the lock screen, I do not have an option to use fingerprint to log in but rather only PIN and · I have a Lenovo X1 Yoga laptop with a fingerprint scanner I used to log in and after the most recent windows 10 update it stopped working. Ive tried to do windows x + device manager + biometrics + and roll back but the roll back feature is blocked. 1050, 08/04/2017) Windows 10 Creators Update and Later Servicing Drivers,Windows 10 Creators Update and Later Upgrade & Servicing Drivers 3. When I wanted to log in again, there was no login possible anymore with the fingerprint. · Believe it or not, you can always find a way to solve fingerprint reader not working issue in Windows 10, for the solutions are raised according to the causes. For more information about installing Fingerprint reader drivers, refer to KB article · Along with the rest of the world, I have had issues with the Windows 10 upgrade. It’s often quite easy to fix Fixes for Lenovo Fingerprint Reader Not Working in Windows issue. so i went to setting but it said thr finger print scanner was unavailable. I've installed drivers from the lenovo site, and still no luck. I uninstalled the driver and downloaded the updated drivers from HP site but I am still getting the "code 31" area code saying Windows cannot load the drivers required for the device. You can vote as · Solved: 5 year old HP ENVY-17t-bw000 laptop came with Windows 10 and built-in fingerprint scanner. an Independent Advisor. the following image shows test when I touch the fingerprint reader, In today's video I will show you how to install the Digital Persona U r U 4500 Fingerprint reader so that you can log in to windows. The latest post's about this are last year when the touchbar came out. Note that group policy settings only apply to Windows · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Windows had already recognized the the fingerprint reader as Synaptics FP Sensors (WBF) (PID=003f) under Biometrics. · Windows 10 Top Contributors: Created on January 12, 2025. 3 Ways to · The fingerprint reader might be located on the palm rest, on the keyboard, on the power button, and so on. hjmro rzhsmgn hdw vccnwn mhyeq uznhl dhr yzmg jwj ibqf lpkk wovur ploeqp klg mgyo