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Wmata complaint phone number Chief Michael Anzallo was appointed to lead MTPD on February 2, 2022, and had served as the interim chief of police since August 2021. You will need to provide a phone number. Jun 30, 2020 · Tariff Number 39 on Metro Fares and Rates Effective July 1, 2019 Tariff Number 38 on Ridership Rules Effective September 5, 2021; Tariff Number 38 on Metro Fares Effective February 5, 2018; Tariff Number 37 on Ridership Rules Effective June 25, 2017; Tariff Number 37 on Metro Fares Effective June 25, 2017; Tariff Number 36 Effective August 1, 2016 During registration, new suppliers will be asked to provide information such as the company name, user contact information, primary business address, invoice address (if different from primary business address), the company's tax identification number (TIN), industry classification codes (NAICS/SIC), business details (i. , Monday - Friday, except Thanksgiving, Christmas, and New Year Pursuant to 49 CFR part 26, it is the policy of the Washington Metropolitan Area Transit Authority (WMATA) that disadvantaged business enterprises as defined by U. General Counsel: Kent S. com) and phone number (301318. ” Background The Office of Inspector General (OIG) received a complaint from U. 5. If possible, you should include information that answers the following questions: Complete the form below to report an allegation to OIG. She stated she had filed a complaint some time ago reporting a service incident. Calls are answered in the order in which they are received. Read more METROACCESS COMPLAINT RESOLUTION REPORT - JANUARY 2012 Accessibility Advisory Committee Public Comment: January 3, 2012 Customer #1 Comment/Complaint: Customer expressed concerns about the training MetroAccess operators receive pertaining to interacting and communicating with passengers who are deaf and visually impaired. Experienced representatives are available to assist you Monday through Friday, 8:30 a. The customer stated the complaint was investigated and she received complaint resolution information via a voicemail message left on her contact phone number. :)" Accessibility Advisory Committee 600 Fifth Street NW Washington, DC 20001 202-962-6060 METROACCESS COMPLAINT RESOLUTION REPORT – February 2018 Ready to take on a new career in transit? Metro is the “Employer of Choice” in the region for people that are passionate about mobility, business development, regional connectivity and tourism. Metro values your feedback. COM. Use the Trip Planner for door-to-door itineraries. Web booking site You are not required to identify yourself when submitting a WMATA Hotline complaint. If you provided your contact info, check your email for a confirmation with an incident number. 866-814-1113. To review and/or update your password, business telephone number, point of contact, or email address please follow this link: Vendor Registration Update. Email: SBPOHOTLINE@WMATA. Study with Quizlet and memorize flashcards containing terms like Ops 1, Ops 2, Ops 3 and more. Oct 1, 2019 · METROACCESS COMPLAINT RESOLUTION REPORT – NOVEMBER 2012 Accessibility Advisory Committee Public Comment: November 5, 2012 No MetroAccess public comment submitted. Open GPay and touch the image of your SmarTrip card. Below are important telephone numbers and options to contact MetroAccess. The average overall culture rating at WMATA is 71/100. Aug 7, 2024 · Out-of-region and international callers, please call 877-690-5116. 12/2 – DataSensitivity. MetroAccess Subcommittee Public Comment: November 19, 2012 Customer #1 Comment/Complaint: The customer stated Dispatch agents need to be held more accountable by Dispatch Supervisors. If you are an individual with a disability and are unable to use our online tools to search and apply for jobs, please email us for assistance , or With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. The call recording interrupted Dec 24, 2024 · Main line: 212-878-1001; Office of the Chief of Police: 212-878-1001, Ext. How do I collect a uniform patch? Due to security concerns, the Metro Transit Police departmental patch is not distributed to the public. Box 44390 Washington, DC 20026-4390 Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information MEAD Number: 202062 Resolution: Yes No TITLE: Pension and OPEB PRESENTATION SUMMARY: Aon will present a review of WMATA’s retiree pension and health benefits challenges and present a series of potential solutions. please contact the Office of Equal Employment Opportunity by calling (202) 962-2582. Jan 12, 2011 · Metro Transit Police Department has claimed that response to the bag search policy has been mainly positive -- yet many people have told us they complained. 2. To reach Metro headquarters at 300 7th St SW: 4. In addition to investigations, OI manages the OIG hotline, forensic/cyber examinations, data analytics initiatives, and is responsible for evaluating and investigating whistleblower complaints. The investigations team is led by a Deputy Inspector General who oversees investigative operations impacting Metro activities. Please click on the link below to report any sexual misconduct you experienced or witnessed on the Metro system to Metro Transit Police. Back To Top Can I bring my dog on Metrorail and Metrobus? In many cases an automated call announcing your vehicle's arrival may be placed to a phone number of your choosing; however, a call cannot be guaranteed for all trips • Please provide a telephone number to be used for contact at the time of pick-up; your home phone number will not help with a pick-up away from your home. Commendation or Complaint; Report Harassment; Metro's CO 2 Emissions GHG emissions are a major contributor to global climate change, which will increase the number and severity of extreme weather events in the region. We operate rail, bus, and paratransit services in a 1,500-square mile area that includes the District of Columbia, Maryland, and Virginia. Please contact: HRsolutions@wmata. Get Jan Bryant's email address (b*****@verizon. Attorney’s Office, District of Columbia Oct 1, 2005 · as well as about hea lth care provider, including type of practice, license number, addre ss and phone numbers), pr oof of r elationship ( in clu din g bir th certi fic ate s, ma rria ge ce rtificate s, adoption and foster parent records, domestic partner and other notarized affidavits), names, home addresses, phone Text. Phone: Call Customer Service at 888-762-7874, 7 a. Title VI civil rights complaints. Equal Employment Opportunity Unit: [email protected] Legal matters. Web booking site PDF-1. com so we can research the issue: * Date and time you experienced the problem * The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door) * Bus stop and/or route number * Type of Safety: Non-emergency railroad safety matters: 312) 322-6900 x7233 or email safetyreporting@metrarr. 202-962-6060. C. Your call will be handled with confiden-tiality and you may remain anonymous, if you desire. Unfortunately, our system doesn’t allow you to make changes once you apply to a position. - 7 p. If you need any assistance or are experiencing an emergency in the Metro system, please contact the Metro Transit Police by dialing (202)962-2121 or text at 696873 (MyMTPD). EXPLORE NOW. Principal Purpose: To investigate whistleblower complaints; allegations of fraud, waste, You may prefer to contact the MC311 Information Center for trip planning assistance by dialing 311 within Montgomery County or 240-777-0311 from outside the County. Categories of Records in the System: Names, home addresses, home/cell phone numbers, non- work email addresses, union affiliations, photographs, emails, reports, investigation statements (recorded and written), and warning notices. When days of the week are not specified, the service is available seven days a week. AAC. Customer Comment Form By Mail. Call the WMATA OIG Hotline at 1-888-234-2374 or Fax the WMATA OIG Hotline at 1-800-867-0649. Department of Transportation 49 CFR Part 26 shall have a fair opportunity to compete and participate on WMATA contracts and subcontracts. As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about WMATA's culture in comparison to other departments. The Transit Accessibility Center is conveniently located at Metro headquarters, 655 Virginia Ave SW, Washington, DC 20024. Sign up for the Procurement Opportunities Quarterly Newsletter . Pacific Time. com and provide your first and last name, title of the job that you applied for, the job posting number, your updated contact information to include a telephone number, and a rep will contact you within 2 business days. For more information about Abilities-Ride, please call 202-281-8984. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. How and When to Schedule a Trip. MetroAccess Complaint Resolution Report – September 2012 September 15, 2012 headquarters appeared circuitous. Employees of the Washington Metro Transit Authority (including current employees, locally employed staff, and contract employees) are automatically granted confidentiality on any complaints made to WMATA OIG. Allison Anderson, Customer Relations Director, MV If you are an applicant who believes that you are being discriminated against during the recruitment and hiring process, please contact us for assistance at 202-962-1082 or OEEOHotline@wmata. Background Checks for Employees of WMATA Parking Customer Assistant Representative (PCAR) Contractor Capital Bikeshare/Lyft Promotional Offer 2022-2025 Capital Bikeshare/Lyft Promotional Offer 2021 SmarTrip - the way to pay for Metro and regional transit providers in the Washington, DC area - already allows the ease to tap-and-go on iPhone and Apple Watch via Apple Wallet or Android using Google Wallet. MetroAccess is the region's complementary paratransit service offered in accordance with the Americans with Disabilities Act (ADA). , excluding holidays. 1/2. View menu, find locations, track orders. com so we can research the issue: * Date and time you experienced the problem * The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door) * Bus stop and/or route number * Type of computer or 1. By email: PARP@wmata. The call recording interrupted To review and/or update your password, business telephone number, point of contact, WMATA Contractor Covid-19 Screening Certification Form; Build America, Buy Metro leads nation in key safety areas, crime and fare evasion rates down in 2024. Ray Mailing address: Washington Metropolitan Area Transit Authority Office of Inspector General Attn: OIG Hotline 500 L'Enfant Plaza SW Suite 800 Washington, DC 20024 For confidential communications, submitting complaints via phone or postal mail is preferable to email, as email is not encrypted. Please see below for more information. Local 922 - WMATA/Local 922 Retirement Plan- Vesting Period-100% after continuous 10 years of Service - Earliest Payment- Any age with 27 years of Service (or Rule of 83), no benefit reduction; or 50 years of age, with 20 years of service, benefit reduction of 33%- Benefits are calculated using the employee’s average compensation Comment/Complaint: The customer commended the MetroAccess program. Bernice Davis Email & Phone Number | Washington Metropolitan Area Transit Authority (WMATA) Capital Program Analyst Contact Information Get contact details of over 700M profiles across 60M companies – all with industry-leading accuracy. Metro news and service information for the Washington, DC, Maryland, and Virginia region. Join Virtual Meeting via Zoom Dial: 301 715 8592 Our new interactive web tool for real-time customer info and system performance data. For more details, please see the hotline page . Location and Contact Information. gov. com": Dear Thomas Nephew: Thank you for submitting your comment. Should you wish to make a complaint to the WMATA OIG, please visit the Hotline Page. Contact; The Office of Executive Inspector General now has jurisdiction over the Chicago region's transit boards: RTA, CTA, Metra and Pace. complaint@wmata. Washington Metropolitan Area Transit Authority 300 7th Street, SW Washington, DC 20024. Read more When paired with the new SmarTrip app, customers have access to a fare machine right from your phone! This new SmarTrip experience will allow customers to create a touch-free experience while getting access to funds and passes - now funds can be added quickly to any SmarTrip Card in Apple Wallet, purchase money saving passes, set up Auto Reload Get Bernice Davis's email address (b*****@wmata. He has helped steer the department through pandemic-related challenges with an emphasis on community policing throughout the region. #7; Emergency number: 888-682-9117; MTA Police Communications Desk: 718-361-2201 To recertify please contact WMATA Transit Accessibility Center at 202-962-2700. The proposed policy incorporates the latest Federal 2021 - now Vice President, Real Estate and Parking @ Washington Metropolitan Area Transit Authority (WMATA); 2019 - 2021 Executive Director @ ULI Washington; 2016 - 2019 Director of Public Private Partnerships @ PN Hoffman & Associates, Inc. 9 cmp Amended Complaint Mon 12/16 12:43 PM receipt number ADCDC-11203031 filed by WMATA. Fax: Invoices submitted via Fax number 1-866-534-9063. (Cole Washington Metropolitan Area Transit Authority Open Mobile Menu. OEIG's website. Diversity Hotline: 312-681-2610. Use our Customer Comment form to provide commendations, complaints or suggestions. For my part, I submitted a complaint to the WMATA online complaint form, and got this form response from "csvc@wmata. -7 p. com You can obtain a Reduced Fare SmarTrip photo ID Card by: on the complaint, complaints may be referred to the appropriate department within WMATA. Use Exit B and cross D St SW to the Metro headquarters. Simply complete the online form below and press submit. com or traveltraining Washington Metropolitan Area Transit Authority (Metro) - WMATA 600 5th Street, NW Washington, DC 20001 Phone:(202) 637-7000 TTY: (202) 638-3780 Website: wmata. Dec 24, 2024 · Main line: 212-878-1001; Office of the Chief of Police: 212-878-1001, Ext. net) and phone number (410672. 300 7th Street, SW Washington, DC 20024 Contact Us. Sep 20, 2021 · If you have experienced a problem with OneBusAway, please provide as much of the following information to feedback@wmata. e. O. Sign up for Domino's email & text offers to get great deals on your next order. m. Washington Metropolitan Area Transit Authority Contact us via email at eligibility@wmata. Write down the confirmation number. You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. All call recordings logged involving all phone numbers on the customer’s profile from 6/1/2023 through 6/17/2024 were reviewed. Customer #1 . To schedule or get more information regarding the MTPD Ride Along Program, contact Sergeant David Rollins at 202-754-2135 or by email at Drollins@wmata. Sep 11, 2024 · 101 reviews and 22 photos of WMATA "Ahhhhthe Shaw metrolike any other metro stationbut a bit weirder at night. Staff did not find any mention of the customer posing a “threat” as described. Anyone making a report to the Hotline is protected from reprisal. Calls placed to #77 from the Dulles Toll Road or the Dulles Airport Access Highway will be dispatched to the Airports Authority’s Safety Service Patrol. 3 %âãÏÓ 4999 0 obj >/Metadata 4993 0 R/Names 5001 0 R/Outlines 5050 0 R/OutputIntents 4994 0 R/PageMode/UseOutlines/Pages 4984 0 R/StructTreeRoot 382 0 R You are not required to identify yourself when submitting a WMATA Hotline complaint. Office Metro values your feedback. The human resources team at WMATA has not yet rated their overall culture. com (Contact Us) link – Face thto face service at 6505 Belcrest Rd. Call Customer Relations at 202-637-1328. handling and storage in accordance with WMATA P/I 15. -8 p. If you have questions or need assistance with the "Enrollment" process, please contact Metro Office of Eligibility Certification and Outreach at 202-962-2700 or via email at Eligibility@wmata. Aug 7, 2024 · Dial 511 Or 718-217-LIRR (718-217-5477); Say "Long Island Rail Road" Choose from below to be properly directed: Say "Schedules" for Schedules Information Say “Fares” for Fare Information Chief Michael Anzallo was appointed to lead MTPD on February 2, 2022, and had served as the interim chief of police since August 2021. to 5:00 p. Get 5 free searches. For your security, Metro Transit Police officers are everywhere in the system: on Metrobuses and trains, at stations, and in parking lots. gov Infoline Order pizza, pasta, sandwiches & more online for carryout or delivery from Domino's. 1. Ride Metrobus routes 52, 74. Your card number starts with 0177. Muhlendorf announced the launch of the WMATA Office of Inspector General (OIG) Whistleblower Award Program. Oct 28, 2024 · As released by: U. As the second busiest Metrorail system in the U. If you smell gas, leave the area immediately and call 911 or the Washington Gas emergency line. ,metropolitan area. FFICE GI WHAT YOU SHOULDOIG H EXPECT ABOUT THE WMATA OTLINE WMATA O OF NSPECTOR ENERAL 500 L To report a crime in progress or other emergency, call Metro Transit Police at (202) 962-2121 or 911 immediately. ) • MetroAccess does not prioritize trips by type or purpose. If you have experienced a problem with OneBusAway, please provide as much of the following information to feedback@wmata. Call Customer Relations at 202-637-1328. com. com By mail: Office of General Counsel 7E Washington Metropolitan Area Transit Authority P. How do I book a Transport DC trip? Customers must call the 1-844-322-7732 number. To schedule a trip, call MetroAccess at 301-562-5360 and press 1 for Reservations or TTY 301-588-7535. Please note that when snow, storms or other special circumstances occur that affect Ride On's ability to follow normal weekday schedules, bus service may operate under the There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Submit a paper comment form, which are available at all Metrorail station kiosks. The customer shared she did not remember when an alleged agent told her about the system labeling her as a “threat”. If you have further questions regarding the complaint or commendation process, call the Office of Professional Responsibility and Inspections at 202-962-2162; or to report a crime to the Metro Transit Police, call 202-962-2121. The more information you provide, the better we will be able to determine appropriate measures to address your concerns. , 5 Floor 4 Contact Us: Phone: 1-888-234-2374 Fax: 1-800-867-0649 Email: admin@wmataoig. … Because many bikes look alike, identifying your bike with its serial number is the best way to protect your property. ) Stranded motorists may dial #77 from their mobile phones to request assistance. To reach Metro headquarters at 300 7th St SW: Take the Blue, Orange, Silver, Green or Yellow lines to the L’Enfant Plaza station. Office hours are: Mon: 8 am - 4 pm Tue: 8 am - 2:30 pm Wed-Fri: 8 am - 4 pm. Who can I contact if I have issues or concerns? Contact customer service by: Chat: Our customer service agents are live and available Monday-Friday 7 a. The following news release was issued by the WMATA Office of Inspector General. Manage Your SmarTrip Account Updating Addresses and Phone Numbers on your MetroAccess Account MetroAccess customers can request contact information updates to their account by: Emailing eligibility@wmata. Unlike non-emergency medical transportation, MetroAccess is a shared ride public transportation service for people who are unable to use the accessible fixed-route Metrobus and Metrorail public transit due to disability. All complaints will be entered and tracked in Metro's Customer Relationship Management database. To reach OIG for other purposes, please use the contact information For Public Comments: Email: MetroAACChair@wmata. You can submit complaints and information to the WMATA Hotline in a variety of methods, to include an on-line submission form, email, toll-free telephone, and regular mail. com Jul 30, 2014 · The policy, according to complaint, “goes far beyond any legitimate public safety concerns, to permanently stigmatize and bar from employment well-qualified individuals, a disproportionate Metro news and service information for the Washington, DC, Maryland, and Virginia region. You may also dial 911. 7. com Phone: 202-962-1100 (Leave a specific message: Comments/Concerns/Inquiry, Name, MetroAccess ID, Contact Information). Click here for press release from U. We would like to show you a description here but the site won’t allow us. MetroAccess Complaint Resolution Report – May 2016 May 16, 2016 MetroAccess Subcommittee Public Comment: May 16, 2016 AAC Member #1 Comment/Complaint: The AAC member stated there was not enough time to enter the ID number and password when he called the EZ-Pay line. Phone: 202-962-2700 Fax: 202-962-6393 Video Phone: 202-510-9165. Metro will provide appropriate assistance to complainants who are limited in their ability to communicate in English. 612-444-1161 | Text for Transit Information: Text your general transit questions or trip planning requests to 612-444-1161, and a transit expert will get back to you with answers. To reach Metro headquarters at 300 7th St SW: Washington Metropolitan Area Transit Authority Office of ADA Policy and Planning 300 7th Street, SW Washington, DC 20024. This is the number you will be asked to provide if there is a problem with your scheduled trip or if you need to modify or cancel your reservation. nmb. S NMB HEADQUARTERS: CALL: 202-692-5000: ADDRESS: 1301 K Street, NW, Suite 250 East Washington, DC 20005-7011: OFFICE & PERSONNEL DIRECTORY: WEBSITE: www. , type of ownership Gas Emergency Line: 844-WASHGAS (844-927-4427) - Select option 1. com: Phone Numbers: Transit Police 301-955-5480 Recruiting Line 202-962-1280: Location: MTPD Training Division 3421 Pennsy Drive The Digital Assistant will prompt you for key booking details (customer ID, date of birth, pick-up and drop-off location, number of travelers, mobility aid requirements, specific driver instructions) Benefits : Enjoy fast, secure booking and the flexibility to connect with a live agent anytime for complex requests. Dec 15, 2024 · Service Changes: Coming June 29, 2025. • Contact methods – Contact number 202‐637‐1195 – Electronic submission available at www. The frequency of service is determined by the number of people riding and the amount of service the local government funds. 3. Manage Your SmarTrip Account. com (Please do not use this email address for police emergencies. Resolution: Ms. Use the contacts above. Get a SmarTrip Card. In Person. Accessibility Advisory Committee Public Comment: June 3, 2024 . Telephone: Office of ADA Policy and Planning (202) 962-1100 (TTY 202-962-2033) Back to Top Go to top. ) at RocketReach. If you don’t receive a confirmation within 10 minutes, try submitting your feedback again or call us at 617-222-3200 . You can leave information anonymously or leave your name and phone number and an officer will call you back. S. MetroAccess Subcommittee Public Comment: June 17, 2024 . Phone: 202-962-6493. Congressman Gerald Connolly's office on behalf of a Washington Metropolitan Area Transit Authority's (WMATA) MetroAccess (MACS) customer. Attorney’s Office, District of Columbia – Friday, October 25, 2024. Email: eligibility@wmata. wmata. Please submit one invoice and any/all supporting documentation for this invoice per fax. The completed form must be returned to WMATA Office of Equal Employment Opportunity 300 7th Street, SW, Washington, DC 20024. Or you can obtain a copy of the Title VI Complaint Form by calling the Title VI telephone hotline number at 202-962-2582, or via email at title. Our new bus network will be implemented on June 29, 2025. For more information please contact a Recruiter at 202-962-1280 or mtpdrecruitment@wmata. Questions? Email: MTPDRecruitment@wmata. Phone: 1-888-234-2374 Fax: 1-800-867-0649 Email: admin@wmataoig. The customer also asked to reverse the decision that removed customer phone numbers from the vehicle manifest. Request a copy of a police report Call Records Unit at 612-349-7200 and choose option 2 WMATA HR Team Versus other Departments. Oct 2, 2017 · The Washington Metropolitan Area Transit Authority oversees MetroRail, MetroBus, and MetroAccess services across the Washington, D. Email address: access@wmata. Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information MEAD Number: 201999 Resolution: Yes No TITLE: EEO Policies PRESENTATION SUMMARY: Staff proposes an updated Equal Employment Opportunity (EEO) and Affirmative Action (AA) Policy No. Contact OIG. 300 7th Street, SW Washington, DC 20024. Sales Navigator and Recruiter users, try out our Email Finder Extension. com or, Call 202-962-2700 and select Option 1 or TTY 202-962-2033; Jan 30, 2024 · For immediate release: January 30, 2024. Metro Office of Inspector General Attn: OIG Administration 500 L’Enfant Plaza, SW, Suite 800 Washington, DC 20024. Bike registration with Metro Transit Police is quick, easy and free. Total freight En Español. METROACCESS COMPLAINT RESOLUTION REPORT – June 2024 . PURPOSE: Metro will make service changes to 26 Metrobus routes to improve on-time performance and drive customer satisfaction and ridership. #7; Emergency number: 888-682-9117; MTA Police Communications Desk: 718-361-2201 Washington Metropolitan Area Transit Authority Open Mobile Menu. Acting Inspector General Kevin B. Oct 2, 2024 · Washington Metropolitan Area Transit Authority contact info. There were no outstanding public comments to be addressed. Scroll down. (Please remember to verify or update contact information with the Office of Eligibility Certification and Outreach. vi. Virginia State Police established this special phone number for stranded motorists. Service times are indicated. The system will greet the customer and ask for their Metro Access ID number, the customer can type or say in their number when prompted. The Trip Planner will be updated in spring 2025 with new routes. Comment/Complaint: The member of the public reported that the digital assistant la-beled her as Fairfax Connector Transit Stores; Franconia-Springfield Metro Station 6880 Frontier Drive, Springfield, VA 22150 Monday - Friday: 6:30 a. jiycjl avb tij fxzp qkhl zztlqh hjsaqyr yutu sfum pvc ztuzr xaquq qfvo tetcn cxau