Hp probook 6550b randomly shuts off There’s a certain temperature threshold where the computer will turn itself off to prevent damage. HP SoftPaq Download Manager and HP System Software Manager - A Powerful Combination. 17. 1. Any ideas how to fix this? Tags (2) Tags: HP ProBook 430 G7 Notebook PC IDS Base Model. Download, install, and run this software, to show the temperature: * of the CPU * of the Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. @Jeff80, Thanks for stopping by the HP Support Forums! I understand your laptop keeps shutting down randomly while working on your PC. To other users: We have found that unplugging the power adapter seems to completely take care of the static issue - haven't had it shut off once from static when it was unplugged. Your account also allows you Ok, I had a similar issue where my Envy 15 won't shut down and I had to hold the power button for 5 seconds to shut it down, hence I contacted HP Support who basically just updated my integrated graphics card drivers. I have to turn it on by pressing num lock each time it turns off . Battery light flashes orange quickly i cannot count, Laptop shuts off. After windows 10 update my laptop does not sut down completely. Turn off the computer and wait five seconds. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Turn the HP ProBook 6550b 15. A few weeks ago, I was typing an email and all of Solved: Hi, I installed windows 10 last week and after that my laptop won't turn off when I click shut down and the screen just gets black and I - 5206030. - product is a HP Probook 450 G7 with windows 11 But when you shut down the PC, after Windows completing its shutdown process, the screen going in sleep mode, and the external power button led turning off, the power supply (p. Battery is not defective as I tried removing the battery and using the laptop while connected to the mains but the random shutdown persists. My hp 8730w shutdown 2-3 seconds after starting up when pressing power button. Solved: My laptop is shuts down when I close the lid. recently while she's busy with work, her laptop suddenly shuts down at random moments. Select Device Manager from the list. I also manually calibrated the battery in UEFI. I understand you are having issues with the wireless connection keeps turning off frequently on your HP notebook. Meanwhile, click here to troubleshoot I have an HP Probook 445 G7, R5 4500U, 8Gb RAM. RedRose0528. No visible signs of damage to the motherboard or any other components when disassembled. I've checked the battery health using the hp support assistant, but it always tells me the battery is okay. 6”) diagonal HD LED display, innovative security features and wireless connectivity. 51 kg, you’ll stay productive on the go with a 39,6 cm (15. PLS. Computer turning off randomly is likely related to CPU overheating, or power delivery failure. I've cleaned the fans and they are all spinning correctly and not overheating, I dont think this Recently, my latop has started to shut off at around 50% battery with no warning. Did you make any software or hardware changes on your PC? Have you tried checking with a different battery or adapter? Does the laptop shutdown when you are in BIOS? But then suddenly the past hour it has been wanting to randomly turn off though my computer was still on then just turn back on a few seconds later. Ensure Adequate Ventilation [3 Ventilation. During the CPU stress test portion it shut down. Driver - HP ProBook 6550b Notebook PC | HP® Customer Support . - product is a HP Probook 450 G7 with windows 11 Hello. Click the Power Management tab. To turn it off I have to push the power button for 5 sec. shutdown. Windows Update) , some 3rd party software (good or bad). It would be a huge inconvenience for me to ship this computer back to hp and then back again to me. F. If the laptop is cold (as in the first boot of the day) it only lasts 2 ~ 3 minutes in BIOS or system tests, before it shuts down. If the app is not installed on your computer, download the latest version from the HP Support Assistant website. Is there anything I can do? The internal fan seems to run forever. This has happened from one day to another for no apparent reason. In the update history I see that there was a Realtek update on March 24. The HP Community is where owners of HP products, like you, volunteer to help each other find solutions. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Open Device Manager. Our laptop has been randomly shutting down and getting hot in the CPU area of the back cover. Link to contact HP. When I turn it on ,it goes off again, I have checked the power manager Then you should probably visit an HP Support center. Your account also allows you to connect with HP support faster, access a personal dashboard to manage I've got a 15" HP Spectre x360 laptop. The battery is still usually at about 30 - 40% (or so the battery icon tells me) when it turns itself off completly. true. I've also tried to discharge static (and many other fixes i found online) to The laptop shuts down without warning and when I boot it up, it - 6069309. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; I have had my HP Pavilion Laptop 15 for close to two months now and I have been having a persistent problem with it. Please contact HP support and order a set of recovery discs. PleaseThis has been - 5878626 However, if the computer shuts down and the lights on both the power button and the charger port turns off, you may need to try with an alternate power adapter and reseat the battery before you try using it Dear Technical Support I bought 10 laptops HP probook 450 G3 ( 8 with processor I7 & 2 with processor I5 ) from 6 month and i was modified the ram - 6137660 HP Probook 450 G3 shuts down without warning; HP Probook 450 G3 shuts down without warning. The battery will not properly charge. Search. not rest mode, but full shutdown. Este es el sitio web oficial de HP para descargar gratuitamente los controladores correctos para Windows y Mac. care/2GnkMa8. It s Download the latest drivers, firmware, and software for your PC portátil HP ProBook 6550b. Still the same shutdown after 30 minutes. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I'll usually close the lid to put it into sleep mode when I have to do something else. Hello, I recently replaced my battery for my HP probook 430 g7. If you don't have a set of recovery discs. Pressed the power button, Fan turns on LED across the board comes on. Sometimes it turns off when I run a graphic intensive software like adobe illustrator or Photoshop. I have been trying to get in touch with the technica Hello, I recently replaced my battery for my HP probook 430 g7. shut off again after an hour. It never occurs when it's plugged in. When I press the power button, the LED light for the power button comes on and I Use HP Support Assistant to find and install updates, including BIOS updates, for your computer with Windows. The problem arose after the promming of the BIOS chip. If the CPU temperature goes up to 90 ° C or higher, and the computer turns off at certain temperatures (usually ≥ 100 ° C) then it's due to overheating. Changed power settings from "HP (Recommended Settings)" to "Balanced", and now, when I put it on sleep mode, he doesn't turn off (I can see the power button light), but it doesn't wake up. I'm having an issue with my notebook's battery: when it gets down to 20-21%, the system suddenly shuts down without warning and won't restart unless plugged in/recharged. 16 GB RGB RAM. If the issue persists, please download the Auto If that doesn’t stop your HP laptop from frequent shutdowns, use a thermal monitoring app. tanvir_ahmed13; Dec 7, 2024; Laptop Tech Support; Replies 0 > I bought 10 laptops HP probook 450 G3 from 6 month . g. I plug in the power and see the LED light on. I had tried everything, running diagnostics, running Windows updates, security scans, defragmentation, clearing browsing data, file cleanup, optimizing the disk, going back to a Restore point in the system, possibly ready to even go through the I have an HP laptop that keeps overheating then shuts down. Not a regular shutdown, not even a bluescreen. I've cleaned out the fans and the insides thinking it might be overheating. Hi Guys i'm back with a new problem, My Probook 6550b after going to sleep last night i tried turning it on but it wont turn on, AC adapter works fine no issues, Battery works fine no issues. I ran all the updates and software tests. I noticed that the internal motherboard led remains on. No sign I have created a shortcut on my desktop to ShutDown . But when I open it back up, it has the "Start windows normally or safe mode" sreen. Sometimes it shuts down after 3 minutes, sometimes after 1 Re: HP Probook 6550b not turning on - Blinking light Hi, I've hp probook 6550b won't turn on and charging light flashing blue orange continuously. It hasn't switched off on me yet, so its difficult to troubleshoot. Click Check for updates and messages to scan for new updates. I am running Windows 7. Help! Hello. To open HP Support Assistant, double-click the HP Support Assistant icon . 480 GB SSD. When it happens, the screens go black, the cooling fan light on the tower goes off, but the Omen icon light stays on. Recently I noticed that with battery power (DC) the notebook shuts off without any warning at 35-40% battery level. Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard. Should I be worried? Tags (2) Tags: chrome os. Sometimes it turns of after some minutes when I plug in the charger or adapter. maybe take off the back, you can usually diagnose the battery with these laptops, considering the laptop is 3 years old there is a high chance the battery has just run out of juice and has no more life in it but pop the back off and check that all the cables and connections are intact, i had a problem with one of mine where a cable had gotten loose on If you are running W7 on your notebooks. Question Question HP Laptop Randomly Enters Sleep Mode: Internal Keyboard, Trackpad, and Display Stop Working. I ran all of the HP diagnostics including the battery test. Hello, I own a HP ProBook 4520s for more than a year now and from a few moths back it started to turn it self off. Install the software, restart the PC and use the software controls to turn on the Bluetooth. What i did: 1. 4. 5)You should see the HP phone support number or Chat option listed. No signs of life, LEDs stay off, the screen is completely blank, no sound from the motherboard or hard drive. I tried changing the setting in the power options and also doing system restore. 500 W HP custom PSU. 6. It's now 16 months old, so past the warranty. In Windows, search for and open HP Support Assistant, or click the app icon in the taskbar. But the main problem is when I have it plugged into the charger, and also have a usb splitter connected so I can use a MIDI keyboard and microphone at the same time, the computer randomly shuts down. I had unchecked the "Allow the computer to turn off this device to save power". There seems nothing wrong with the battery. My laptop screen randomly turns off and on again. My numeric keypad works well but it turns off randomly whenever open up newly installed apps or when i change apps or visit different websites. "My laptop just now shut down on its own. It's been recurring since I purchased the computer. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Hi. I tried every BIOS, firmware things and also - 2367933. It completly turns off and when I try to restart it it starts the black screen with the 'start in safe mode' or 'start windows normally' etc options. is it hardware problem? Menu Menu. It happens 1 or 2 times a session in random. If I’m not using the laptop for 5-20 seconds it will display a message” No signal. Preparing Advanced Format hard drives for Microsoft Windows installations on HP Business Notebook PCs and desktop PCs - White Paper (Rev 3) 0. I had loaded the F. Sign in / Create an account. Power Settings: Adjust your laptop's power settings to ensure it is not set to power off or I'm having trouble getting my laptop to actually shut down. Your options are HWMonitor, HWiNFO, RealTemp, Speedfan or a combination of all of them to monitor My HP laptop randomly turns itself off and doesnt turn back on for around 10 minutes. However, every 30 Still shuts off at 30 minute mark. It was like a regular PC without a UPS having its power cord janked out of the socket. When I press the power button, the LED light for the power button comes on and I Hello @thelighthouse. The correct drivers had been installed. I've got a 15" HP Spectre x360 laptop. Find and solve hardware issues with help from our PC hardware diagnostics tool. Also worth noting that the laptop often turns off when moved aswell. Common My HP Laptop 17-bs0xx randomly shuts off. Probook 6560b stopped responding after i disassembled it and placed a hard drive caddy with a 500GB SATA3 hard drive, at first it was visible and worked, after a shutdown the computer stopped responding. 5. Google-search for "download free SPECCY". No issues at all. Nowhere near elegant, but effective. Hp windows laptop randomly shuts off and refuses to charg and turn on Open | Windows so i was just playing path of exile for tbe first time, havin fun, then 30 minutes later the whole laptop just turns off there seem to be no sigh of power my mouse wont light up my charger am assuming wont charge cause theres no light on it and the screen is Hello HP family, I buy an HP ProBook 640 G1 pc but it cuts its power or suddenly shuts down after almost 30 minutes under the charger, and it shuts - 8721467 HP ProBook 640 G1 pc but it cuts its power or suddenly shuts down after al most 30 minutes. Likely an exhaust fan is not running. I've also eliminated a Windows issue because th SO I have a customer's HP Probook 4520s with me and he says it keeps turning off after about 10 minutes of use. 3. The shutdown help lists alternatives. Somedays before it was happenig one time after 30-40 minute. 12 votes, 12 comments. It makes a clicking noise and shuts completely off. I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I understand the num lock key turns off randomly on your PC. When it turs off the back left side of the laptop While I'm playing a game, my laptop shuts down unexpectedly. exe /f /s /t 1 . You can monitor CPU temp with e. It's been 2 years, worked absolutely fine, went through all types of heavy work load until recently it randomly turns off, not even a proper Find and solve hardware issues with help from our PC hardware diagnostics tool. I recently bought a new laptop model HP Laptop 15 BW-0011 with the AMD processor that started randomly rebooting right out of the box and continued doing it after everything was up to date. Enter your serial number to check your warranty status. Right click on the Ethernet/Wireless Adapter and click Properties. When it boots, it goes straight into Fedora. And it wouldn't be a problem if my wireless connection would actually work. This is calling the \windows\system32\shutdown. Microsoft Windows 10 (64-bit) View All (2) 6 people had the same question. My computer is an HP ProBook 450 G6 with Windows 10 Pro Version 1903. All of the machines that are turning off have plenty of ventilation. Disable the Power Off option for the adapter: 1. My drivers are fully updated and it's not a task manager or app issue either. 4 GHz - 2 GB - ATI Mobility Radeon HD 540v - 250 GB HDD SATA 3Gb/s / 7200 rpm ; HP ProBook 6550b 15. The screen becomes black but the fan is still running and power led is on. Laptop Shuts [] Guia de resolução de problemas e ajuda online para o seu PC notebook HP ProBook 6550b I have an HP Probook 445 G7, R5 4500U, 8Gb RAM. The problem began with the BIOS, it has a password and when I removed it for reprogramming and returned it back. If no, then I recommend you boot to the computer to BIOS and check whether the computer is shutting down in the BIOS. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Hard Reset: Follow steps from the link: https://hp. Thank you for posting back. I have a HP Spectre x360 Convertible 13-ap0xxx. I've attempted to disassemble it and reseat the RAM and CPU, to no avail. (do not skip any troubleshooting steps even if HP ProBook 6550b Notebook PC. Unlikely Windows XP/Vista/7, the newer Windows 8 and Windows 10 have a different default way of starting up and shutting down. HP Custom Motherboard . One very soft click that comes from the right side near the front (the side closes to me). My laptop randomly shuts off after the newest BIOS update 01. If the laptop shuts down or resarts in BIOS. Temperatures average at about 70-80 deg Celsius during work. In this case your laptop Create an account on the HP Community to personalize your profile and ask a question. Sign in / Create an account / Learn more. Create an account on the HP Community to personalize your profile and ask a question. Learn more. You just need to search until you find one for a better price. 6" - 1366 x 768 (HD) - Intel Core i5 520M / 2. This product cannot be identified using the serial number alone. It does not fully shut off, just go to the log in screen where I re-enter my PIN. 00. msc > OK) 2. ; Once the Device Manager starts, locate your Bluetooth driver, right-click The computer won't stay logged in. It was getting ridiculous on my laptop, randomly switching off 2. Thanks, Result of diagnosis: Problem found Root cause: Wireless capability is turned off Detailed root cause: Radio is off (SW switch) Repair option: Turn on wireless capability. Download the latest drivers, firmware, and software for your PC portátil HP ProBook 6550b. 1 ACCEPTED SOLUTION Accepted Solutions banhien. The machines are brand new and very clean. I think your cpu fan is a bit loose (just thinking) and when its well it goes on and on but when its loose your laptop takes safety precautions and shuts it down so as to protect the core from melting you can't find any heating issue because it shuts down before it heats much. Behaves similarly while in BIOS. After a while the cap Hello friends! Here I need help from real professionals. (Win Key+R > type devmgmt. This is an HP Spectre x360 Convertible 15 upgraded to Windows 10 Pro, i7-7500U 16GB RAM on build 15063. 19 MB. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices Hi, I use the USB-C dock (Product number Y0K80AA) to drive two additional screens, one via HDMI and the other via Display port. It just keeps muting the whole sound system. External monitors are still visible when Hello friends! Here I need help from real professionals. The power button light is always on. It appears this is a common problem with this particular HP The issue gets worse when I try entering BIOS or running system tests on start-up, because it shuts down even faster whenever I press ESC on the HP logo and try to access the various system tools. I have removed the charger, restarted RAM, updated and restored BIOS and nothing seems to have worked. They all show no problems. It functions perfectly and runs smooth as butter. I just bought a new laptop (OMEN 15. 6" - 1366 x 768 (HD) - Intel Core i3 380M / 2. Entering Power Saving Mode”and shuts off. Your account also allows you to connect with HP support On each of them, external monitors are going off and on randomly when connected via a docking station. i don't think it's a battery issue, and overheating isn't the problem either. It may be caked with dust or debris or simply worn out. 20 worked fine so far, but with F. I've attempted to disassemble it and reseat the RAM and CPU, 646965-001 HP ProBook 6560B Motherboard 8560P Laptop | eBay . In the past 2 days, the third screen has simply gone dark (disconnected) 4 times and I've had to unplug the cable from the dock and plug it back in again to get the screen back online. Hi, I have a HP Pavilion x360 and a LG monitor connected to it. Uninstall the Bluetooth driver from the computer. but after 1 second more it just turns off, maybe its some kind of fuse but i really dont know /Thomas. I would be doing assignments online and it would randomly close out. " If your computer has a wireless key or button on or near the keyboard Hi, my HP USB-C dock G5 keeps on switching off after 20 to 30 seconds after I push the power button. I plug in the cable and it will charge briefly, then show “plugged in, not charging”. 6 MB. 60 er Solved: Hi, my laptop keeps turning off the sound. I reviewed your post and I understand that the battery is not holding the charge. it seems like it overheats a lot sometimes when I'm not doing very much, like just googling. Sometimes it even turns off before window boot. And pressing a I tried turning off wireless; it says it's disabled, but the button doesn't change its status. Welcome to the HP Support forum. The test failed with code GU7XTR-8LHC7X-MFPUQJ-60CJ03. I'm not pressing any button or anything. Solved! Go to Solution. Screen will turn off randomly. windows 10 then later changed it back to windows 7 again but since then when I Shuts down when plugged in; Shuts down at random (charger only, does not shut down on battery power) Shuts down regardless of temperature; Event viewer does not show any shut down events regarding the abruptive shut downs; Laptop lasts only a few hours on AC Adapter; Shuts down when something else is plugged in the same socket my Hp probook 450 G2 i3 5th gen shuts down randomly. Thanks in advance, Best regards, Create an account on the HP Community to personalize your profile and ask a question. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product; HP ProBook 450 G5. I ran a battery test with - 6471206 Create an account on the HP Community to personalize your profile and ask a question. I have the same question. Recently, my laptop has started turning itself off when it is not plugged in. Recently I started to have an issue. , Help if you can. My HP Pavilion computer would also shut down any time I barely joggled the screen or changed it's angle. 4 GHz - 2 GB - I am pretty frustrated with HP let me tell you. Please contact HP support for service options. And it restarts automatically after two seconds. At the 13 month mark, the computer shut down without warning and then would not restart. You can do the same by searching Device Manager in Control Panel. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page A few weeks ago, I was typing an email and all of the sudden the computer just instantly shut off -- I was plugged in -- it was the equivalent of Hi, I am having random shut down of windows in my laptop. the only suggestion I can offer would be to see if you can turn on the Bluetooth with the HP connection manager software. another day. Whenever I turn it on I use it for some minutes then it shuts down automatically and restart with a black - 9002589. 6 inch gaming laptop) and i'm having a significant display issue. The original HP warranty should still be valid. I really don't wanna open my monitor or send it to HP to get it repaired since my parents would get mad at me for wasting 159 dollars for a monitor that possibly has a problem on the inside Airplane mode of my notebook turning off and automatically. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Nope, that was not it either. . 4,677 577 236 14,337 Level 9 ‎02-21-2013 I followed your instructions to turn off fast start, I hope it works (Instructions are for WIN8 but I assume that doesn't matter). Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place Create an account on the HP Community to personalize your profile and ask a question. Sometimes i can go an hour without this problem and sometimes it can happen multiple times in a minute. I hope it's going to help, somehow. Don't worry I'd like to I work at a IT customer service company and a customer brought in an HP probook 450 G7. OS, graphics card, docking station, bios drivers and firmware are up to date. @Nick781, Thanks for stopping by the HP Support Forums! I understand your laptop shuts down randomly and you have issues running the battery check on your laptop. Everything was fine up until about a month ago when it started giving problems. It's been 2 years, worked absolutely fine, went through all types of heavy work load until recently it randomly turns off, not even a proper shutdown. I've booted and used F9, F10, ESC, any combination of the three. > But i have problem with one of them -- it shutdown without any warning . Since the last time this happened, I ran some tests and they all said that my computer (memory, hard drive, battery, etc) was okay. It has a habit of doing this when im doing the most important things. Press Windows Key + X to open the power user menu. I have to do some heafty computing and my laptop just wont just wont cut it. Whenever I want to sleep or hibernate my computer, whether by manually doing it through the start menu or automatically after not using the device for a period of time, it just shuts The issue is the laptop randomly shutting off while gaming. 4)Select the country from the drop-down. Welcome to the HP Forums! Thank you for posting your query in this forum, it's a great place to find answers. When it comes on, the system clock is always telling the wrong t Under power options in Control panel there are the default settings: turn off the display after 5min when on - 6566840. ** If the PC shuts down without any warning, it could be hardware issue. Don't worry I'll try to help you out. 05. When it shuts off there is no message or warning. Mark Topic as New; after two seconds it shuts down and start again - trapped in a loop. Enter your serial number to view full product specs. This problem only started about a month ago even though I have had it about a year I work at a IT customer service company and a customer brought in an HP probook 450 G7. 540. I have it on my lap with a desk top table with a fan running. The dock is connected to a HP Probook 640 G5 laptop. Solved: My HP ENVY 15 NOTEBOOK randomly shuts down. Then all the HP programs that makes the computer slow and crash, when you use other heavy programs like neural network Machine learned AI for frame rate interpolation, or higher the HD to A few users have reported that their computers are just randomly turning off. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page Create an account on the HP Community to personalize your profile and ask a question. I've had this laptop (HP Omen 17t-an100 CTO, Product #: 2XP12AV) since September of 2018, so of course it's out of warranty. There was no change on the software (WIN 10) on the laptop. Features • Boost performance when you need it most with your choice of Intel® Core™ i5 and i3 dual HP Omen keeps shutting off randomly; HP Omen keeps shutting off randomly. 1. It could be an overheating problem. Hp probook 6550b; Hp probook 6550b. Expand the Network adapters. This happens are My laptop ProBook turns off randomly without any warning. I've seen this caused, at times, because of the Intel Management Engine Interface driver - 6417386 Windows 10 Shuts Down randomly; Windows 10 Shuts Hello. In the beginning t HP ProBook 4330s randomly shuts off instantly My pc instantly shuts off when I'm using it, it does not matter what I'm doing, it happens while just browsing, coding, or just idling. Microsoft Windows 11. PC is still powered but screen is black. Your account also allows you to connect with HP support faster, access a personal dashboard to Hi @Audrey2017. I don't know what is worst. I can press Esc - I have tested RAM and the disk, I also made a BIOS factory reset. So they are basically not help. In Win 8 and 10 this feature is known as Fast startup (aka: hiberboot, hybrid boot, or hybrid shutdown). Search titles only. @NdmXI I suggest you update the BIOS, Chipset and Graphics card drivers: click here to find and install the same, once done, create a new user account and check if that works fine,. I unplug it, put it back in, and again will charge for a few seconds before stopping. It switches off completely, no lights no nothing, then he has to restart the machine. I would be grateful if anybody knows a work-around or solution Hi HP Community,I own an HP Pavilion 15-au063cl (Touch) (ENERGY STAR) laptop and am considering upgrading its stora HP Pavilion 15-au063cl (Touch) (ENERGY STAR) Microsoft Windows 11 HP ProBook 6550b Notebook PC . Now when i plug in the ac adapter in, it turns on and off immediately, on/off light turn white, lightning bolt light turn yellow,hdd light turns white and then the laptop turn off in two seconds. After replacement the laptop randomly shuts down at interval of 10 to 60 minutes. Options. Ryzen 5 3600. It's very - 6854379 HP Probook 450 G4 notebook. I have an HP Pavilion 17-e112dx laptop running Windows 8. tanvir_ahmed13; Dec 7, 2024; Laptop Tech Support; Replies 0 Views 1K. I only have 247 charge cycles on this battery according to the Hi, My HP ZBook has developed a issue- it shuts down randomly- to be precise it just turns itself off. And whenever I turn on the power it doesn't come on except I plug in the AC adapter. 112,314 29,397 I have a problem with my hp envy 17 laptop. when hitting the start button after 1 sec the cpu fan starts up as normal. They are not overheating at all. 53 GHz - 2 GB - Intel HD Graphics - 320 GB HDD SATA 3Gb/s / 7200 rpm ; HP ProBook 6550b 15. HP Probook 6540b shuts down; HP Probook 6540b shuts down. n. 60 from the site (68CDE; before update as usual data saved; screenshots). Hi, After a while, my laptop shuts down without warnings when running on batteries. HP Pavilion G6 shuts off randomly for no reason. Geforce 2070 Super. I have a ProBook 6550b currently running Fedora, and I cannot get it to boot off of a USB drive, whatever I try. The error states "HP Endpoint Security Controller Problem" HP sure - 9145150 My HP laptop randomly turns itself off and doesnt turn back on for around 10 minutes. SO I have a customer's HP Probook 4520s with me and he says it keeps turning off after about 10 minutes of use. Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in @acvtre . I have an HP probook 6560b and few days ago turn his self off just like that. and I've noticed it randomly shuts off (or crashes) sometimes. My HP Envy X360 shuts down randomly It can occur twice in a week or go months without occurring again. It is a hardware issue with your PC. First problem was the web browser kept closing out for no reason. How can I get the WiFi button on the upper right hand of the notebook computer to toggle On/Off? Create an account on the HP Community to personalize your profile and ask a question. So i ordered a HP Probook 6550b on ebay and it was working fine, later i opened it up to clean it out and repaste the cpu and when i put the cpu back in i accidently forgot to tighten it in the socket and when i turned it on, all of the lights on the touchbar came on Product: HP ProBook 6560b Base Model Notebook PC Operating System: Microsoft Windows 10 (64-bit) No signs of life, LEDs stay off, the screen is completely blank, no sound from the motherboard or hard drive. Try restoring the BIOS to default and check if it helps. I did reload the system but it still does it. I have removed the charger, restarted RAM, updated and restored BIOS and nothing Sounds like the CPU is overheating, the motherboard auto-shuts off. Second problem is it randomly shuts off. ----- Looking for HP driver support When Windows 10 O/S isn't Supported-----Windows 10 drivers may be available through Windows Update Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page I have been experiencing some issues with my HP Notebook. For the first time since last weekend, my computer randomly shut off on me twice today so far (the last time being while I was in a lecture!) and I still don't really know what could be causing this. laptop shuts off randomly; laptop shuts off randomly. exe with /f to force /s shutdown /t 1 in 1 second . HP I have this old i3 Probook 4540s (about +/- 5 years old). Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; This is real disappointing as we finally jumped from Dell to HP and really don't want this to be our first/last HP. Refer this article to know more information about using the HP support assistant. I did a hard shutdown then F2 to run an extensive test. I've checked the adaptor OK. UniProg. When I turn it on again the keyboard lights up. Hello. HP Support webpage says this machine is "no longer supported by HP". It will likely Does your laptop shut off randomly? There are various reasons why this distressing behavior could be happening, and we’re going to help you eliminate the most common ones. This appears more when I'm watching Full HD movies or playing games. As I understand the computer doesn't turn off or turns right back on while I own an HP Pavilion 17" notebook. I have tried it all from hp virtual - 8973411. In addition, the machine runs cool with little heat coming from the side vent. I've left it in the BIOS menu after startup. my HP all in one desk top keeps randomly shutting off - 8327484. Preceding the shut off it makes a click sound. Take off the fan, clean off all the gunk, apply new gunk, I like Arctic Silver paste, Take advantage of our HP support assistant to find and solve your computer issues. Click OK Internal battery. Remove the check mark beside Allow the computer to turn off this device to save power. Here's what I need to know to resolve your concern quicker: Does the laptop heat up before it shuts down? While you respond to that, I recommend you update the graphics card on your computer: Click here to find an install. It is also not a graceful shutdown, the computer simply turns off. I started doing research on My computer is an HP ProBook 450 G6 with Windows 10 Pro Version 1903. However, this is NOT a realistic solution. 85 MB. On the notebook was the BIOS version F. I've run the HP battery check diagnostic and it reports that the battery is good. I tried to update BIOS, to change BOOT order - Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. " Just like this. How often did this happen ? When did it start ? ** If your PC shuts off with a warning from Windows (some message on screen), then this is software issue and is connected to Windows (e. It was getting ridiculous on my laptop, randomly switching off speakers and microphone while on Zoom, about every 30 to 60 @kayy2121. Visit the official HP website to download and install the latest drivers for your graphics card. Nowadays it's happening - 6716367 Create an account on the HP Community to personalize your profile and ask a question. This Tutorial Helps to Fix Windows 10/11 Shuts Down Instead Of Going to Sleep 00:00 Intro 00:07 As you mentioned your laptop keeps shutting down randomly while working on your PC. I've noti Create an account on the HP Community to personalize your profile and ask a question. its not overheating problem. Your account also allows you to connect with HP support faster, access a personal HP ProBook 6455b, 6555b, 6450b and 6550b Notebook PCs Maintenance and Service Guide. EDIT: reinstalled display drivers and everything power setting (HP or balanced) doesn't turn it off, but doesn't wake up. When I used to turn it on, the power button and connectivity buttons (on the top right of the keyboard section) came on, but not the screen. It's done it when in low battery, and one time it did it when I closed the lid off the laptop, battery almost full, and when I came back a couple of hours later, the laptop Unlikely Windows XP/Vista/7, the newer Windows 8 and Windows 10 have a different default way of starting up and shutting down. PleaseThis has been - 5878626 However, if the computer shuts down and the lights on both the power button and the charger port turns off, my Hp probook 450 G2 i3 5th gen shuts down randomly. 702307-001) fan starts spinning at maximum speed and continues this way indefinitely. Upon going to the start menu and clicking shut down, the laptop shuts down then immedietly reboots. Tags (2) Tags: Microsoft Windows 10 (64-bit) reinstalled display drivers and everything power setting (HP or balanced) doesn't turn it off, but doesn't wake up. 20 and F. Core Temp utility while computer is idle or under load. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. It logs out randomly and very frequently. Try updating the BIOS and graphics drivers on your PC using HP support assistant. HP Chromebook x360 14 inch 14b-cb0000 (2Q4J5AV) View All (2) Category: Battery; Others; This week the screen went dark randomly, sometimes it came back but often not and when I HP ProBook 6570b won't start; HP ProBook 6570b won't start. 60 er Hi. I'm now trying to install hp wireless assistant. I already tried to restart it and thought maybe it was an update issue but it still randomly shuts off. jpg] The most common reason your desktop or laptop may shut off randomly is thermal protection. “Overview The HP ProBook 6550b Notebook PC offers flexible options for your business needs and budget. When you shut down a PC with Win 8 and 10, it does not actually shut down like for example Windows 7. If the solution provided worked for you, please mark accepted solution for this post. Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; 3)Enter the serial number of your device or select let HP detect your product option. :( Was this reply helpful? Yes No. 6" - 1366 x 768 (HD) - Intel Core i3 370M / 2. By: Search Question Question HP Laptop Randomly Enters Sleep Mode: Internal Keyboard, Trackpad, and Display Stop Working. Starting at 2. 3,429 680 129 24,711 Level 9 ‎07-11-2013 03:04 PM. Please provide a product number in the Definitely thermal issues and I’ll bet that it’s the thermal compound holding the fan to the CPU. My Omen 30L Desktop (purchased from Best Buy in December 2021) has started to randomly power off. sbigtr fmaknxj jrtui bqfyl emiq xeb mrpfkr fdc ymadvad cjys