Verizon not receiving texts iphone 13. May 15, 2015 · I can get group messages that include all iPhone users (and therefore are iMessages). After it was activated on my Verizon account everything worked fine except I can't send a picture with a text message to Android phone users. 4. I have a Galaxy S10 and for the last week, any text messages that are in a group text are not functioning properly. Feb 14, 2022 · So I have had some issues with my Pixel 6 Pro ever since I swapped SIM cards. We have a business account which gives you access to all of the account features per line. I can receive all other messages as long as “verification code” is not in the text. When enabled and iMessage is unavailable, messages are sent as SMS. Didn't notice anything wrong until last night when both my wife and I (both Visible users now) couldn't receive texts, even from each other. Mar 17, 2019 · Enthusiast - Level 2. Get the tablet or phone locator for any OS: Android, Apple, or basic phones. I have tried everything suggested online including clearing caches, restarting, maximing performance by Sep 12, 2022 · Try this: Go to Settings>Messages, scroll down to "Message Filtering" where you'll see "Unknown & Spam". 06-20-2019 10:01 AM. I seem to receive texts in a sporadic and ill-timed way. Legend. Bummed! All notifications are turned on…. I suspected a problem in receiving group texts, so I asked a friend to send one to me and two other mutual friends. I've tried every troubleshooting option Mar 17, 2019 · Enthusiast - Level 2. I was able to solve this problem without contacting my cell provider. Jan 16, 2020 · Re: Not receiving non-iMessage text iPhone 11 Pro. Then make sure the boxes for Lock Screen, Notification Center, and Banners are all checked. It won't affect your ability to connect to Wi-Fi for data. If you‘re in an area with weak or no Verizon coverage, your phone may have difficulty sending and receiving texts. Here's the part that confu Oct 23, 2021 · 3. My wife and I switched to Verizon and got new iPhone 13 pros. Sometimes, third-party apps, updates, and bugs can cause your network settings to malfunction. Customer Support. My Samsung s4 will not load pictures in my Verizon messaging app. Thank you for working with us, TRAIL1. 3- Reset Network settings. I can receive texts from iPhone users just fine. One thing we would want to check is that your port is going smoothly. 5. Select restart and wait a few minutes to see if your texts will go through. Verizon Messages (Message+) is separate from your phone’s other texting apps (i. I inactivated the HD calling add-on within the MyVerizon app for the. Also if your number has been ported from Sprint there is a chance the port is not complete. Please send us a Private Note for assistance. Messages. I have an iPhone 11 Pro with the latest software and I still can't receive calls or get any texts from my two-factor authentication gmail account. Next, wait 15 seconds and tap the same icon to disable Airplane mode. In response to jjsweeten445. Incoming picture texts stuck in "Downloading" message bubble. Open Settings>Battery settings on your device. If they don't work, use our Troubleshooting Assistant for more help: Restart your phone: Android - Varies by device manufacturer, but most require holding down the power button for a few seconds to power off. I didnt have any issues until i got a new 5G SIM from a verizon corporate store. MMS also requires data to be working. Could you please follow the steps on the link attached to Reset Network Settings on your device, for it to reconnect to the network. May 10, 2014 · The VOLTE they are working on changing the voice/text to VOIP. The first step is to check your phone‘s signal strength. After this, you should start receiving texts on Verizon. Apple iOS - Varies by the generation Jan 28, 2024 · Cannot receive verification code SMS or one time password texts (OTP) 12-16-2023 09:13 PM. Feb 2, 2017 · Certain contacts for me are also affected by this update. b. I have tried the following: Resetting Network settings Updated Software Checked for blocked numbers and checked filter unknown senders Toggled Airplane mode off and on. Tap on Messages from the list > Open Notifications. . My phone works fine, but lately, and more frequently, friends/co-workers/family who have iphones are not receiving my text messages. I have restarted my phone several times. Stores Oct 7, 2022 · Go to Application Manager > Tap on See All Apps. everything was working fine for me on Monday. I've turned networking off and on. It's a loss of a piece of info that builds up over time and loses a text or call then typically does an auto correct. Reset your network settings if needed. I just got my iPhone X about a week ago and I found that I can’t seem to get verification texts. Idea 3: add multi-factor authentication option through a token or land-line code for access to the verizion messages part of the verizon website. Jun 20, 2019 · Newbie. Call 800-922-0204; Press 2 then 0# then 0 then 0 then 0# then 0#. Verizon Messages (Message+) is a texting app that lets you sync your texting conversations across all your compatible devices. She was not receiving confirmation texts from services. Could it be an issue with the Messages application? If so, how would I fix that. Hi Zomow, We can understand the concern of not getting your verification codes for your apps, and we're happy to help with this. Check Your Signal Strength. Force the phone into LTE mode to see if Verizon's 5G network is the problem. If you see only one or two bars, your signal strength may be weak. Jan 9, 2021 · The issue does not appear with every SMS number, only a subset of them. All you need to do is completely shut down your phone, wait about a minute, and power it back on. " Now you should be able to receive texts from people not in your contact list. Nov 13, 2018 · Same complaint on dozens and dozens of forums across the internet; In the USA, using the Message+ App on any Android Phone, using Group Text will not send texts, pictures and video's to one (or more) people on the Group List. Oct 17, 2019 · I have turned my phone off and on. Aug 13, 2015 · I just got a galaxy s5 2 days ago and signed up on Verizon. Of four iPhones on our Verizon account, one of two of our iPhone 13's (iOS 16. a few days after i started to not receive text messages. We understand how important it is to send and receive text messages. MMS texts are: texts containing pictures and also group texts. You should clear unpaid dues or recharge your cellular number with a new plan. I've been to Verizon twice & Apple (Best Buy Geek Squad) once and no one has a clue. For some reason I cannot receive SMS message on my iPhone 13 Pro Max. Reset network settings. 03-24-2020 11:17 AM. Shortly after that, you should expect to see the 2FA texts swarm into your messages. I can send and receive texts with any other iphone user, but cannot get texts from any android users (though I can send texts to them). Sep 1, 2019 · 06-14-2020 11:05 AM. Jul 9, 2022 · Hello HuskerWNY, we're here to help with not able to send or receive text from Verizon users. The only messages I have received thru the app have been screenshots or photos. Probably is, i’m not getting any of those texts. I am receiving a text message from friends and other sites, but when a short code message is sent, my phone does not get it. I hope this helps. Incoming calls are indicated with Notifications, and are listed under "Recents" in the app. 10-21-2021 02:38 PM. Reboot. I've confirmed with several people that they received texts (SMS & MMS), but I'm not receiving anything. 4. Learn how to locate, track & lock a lost or stolen device. Porting issue? RhiSalinas. If your carrier plan has expired, messages may not arrive on your iPhone. We always want you to be able to send and receive text messages. This is the full list of steps taken to debug so far: Enabled send as SMS. Open Settings > Notifications > Messages, and make sure the Allow Notifications toggle is turned on. I'm a new Verizon customer and was happy with the service and my new Droid phone until today. I can also get individual texts messages for both of the people in the group thread. So I went into her line and removed SMS, MMS (picture messaging), and pay per text. She has a Verizon Wireless iPhone 5 and many times, her text messages are not received by others. EXISTING CUSTOMERS press 1 then press 4, then say "Customer Service" then wait and enter last four of social security number. I have: Remove battery, Master reset, reinstall Verizon app, called Verizon 6 times no help from them. Here is also Two fast solutions: Restart your device. I am at my wits end here with text messaging from my Samsung Galaxy S21 5G+. 1) it is not receiving notification texts and I was told that I needed a SIM card due to a network issue. a. Try Turning On and Off Airplane Mode. Keep us posted. I've tried restarting my phone a few times and turning it off for an hour Jun 28, 2023 · Pixel 6 not receiving text messages. We'd like to see what's going on. I'll send a text, and get a response to that text sometimes 12 hours (12 HOURS) later. Tap the. As our Ace @sandblaster stated, reach out to the AT&T Port Activation Center at 866-898-7685. I have prepaid lines on T-Mobile and AT&T. My family and I just switched from AT&T and had our numbers ported over and received our iPhones. The port was done in a store, and I was able to receive standard calls and texts to my number upon port completion. 01-18-2020 05:02 PM. Welcome to the Verizon family! During the port your service will be in a sort of limbo, your will be able to make, but not receive calls. All of the MMS text settings and whatnot are correctly turned on, however, she still doesn’t get any texts coming in. Reset Your Network Settings. Note: When the feature is turned off, the switch will be all white. Have you looked at this Plan option (if available for prepaid) on your line for blocking email texts as described in: vtext not working - Verizon Community. 2. , iMessage, Google Messages, etc. I recently ported my number from AT&T to Verizon. I am not getting texts from most iphone users I regularly chat with, but I am getting some texts from others. Also, when I call customer support, the only message I get from the other end is a port request auto Jun 13, 2013 · I've had a samsung stratosphere II for about a year and recently I've been unable to receive texts from my daughters iphone 4s. After 2 hours at an Apple Store and 45 minutes in T-MOBILE my phone is experiencing the same exact issues. I had was receiving SMS messages last Feb 2, 2023 · This was not an android vs iPhone issue. Get online technical support and help with common issues. 2. Hello. Verizon says it's Apple & Apple says it's Verizon. I am not receiving short-code SMS texts such as verification texts from multiple services like Google and Uber. For iMessage, I can send and receive messages fine. Feb 16, 2024 · From a Home screen on your Apple® iPhone®, navigate: Settings. Both of us use Google Messages, except I didn't use the chat feature on mine. Aug 27, 2023 · Once you turn off Message Filtering, you'll see them in the Messages app. I have tried all the suggestions posted on the interwebs to no success (restarted phone, turned airplane mode on and off, reset network settings Mar 19, 2023 · Follow the steps below to turn off the power-saving mode on your device. SMS texts from banks, retail sites, etc and none come through. Feb 26, 2018 · 02-26-2018 07:27 AM. If this happens, you might not receive iMessages or even text messages in general. It's important to us that you be able to receive all messages that are sent to your mobile number. Mar 6, 2024 · 03-06-2024 03:15 PM. Oct 20, 2021 · 10-19-202106:08 PM. Same with texts. However, I am not receiving any OTP / verifications texts from apps like Amazon, Facebook Next Step. Ensure that your data is working by going under settings> general> network> cellular data & data roaming need to be turned on. 99 promo credit applied over 36 mos. Unless I log into my Verizon account then they will start to download. In Italy, for example, Verizon only works with Vodafone and H3G, but not with Aug 27, 2021 · 08-27-2021 04:15 PM. Sep 30, 2021 · I purchased My IPhone 13 in September 2021 and as of today I have used the digital SIM card but now( after an update 15. Tap that and turn off "Filter Unknown Senders. Feb 6, 2020 · Also, I receive all normal texts. Like how home internet goes down all the time if the signal levels are down even just a little. iPhone 11 was unable to receive text (SMS or MMS) from any Android device. As it was updating it said "UI" not sure what that Dec 26, 2022 · I have the same problem, upgraded to iPhone 14 Pro, using Apple's Messages app, cannot send or receive group texts when an Android device is present. The ability to send and receive text messages on Verizon’s website is discontinued. 05-02-2018 11:19 AM. Sep 28, 2021 · About iMessage and SMS/MMS - Apple Support -- Since you're only receiving blue (iMessages) and not receiving green (SMS), on your iPhone go to Settings > Messages, and make sure that "Send as SMS" and "MMS Messaging" are both turned on. Apr 12, 2016 · If your messages are getting picked up in this system, your best bet will probably be to set up an extra email account that you can sign into on your phone and have the messages go there. When I send a text with the words “verification code” from AT&T, T-Monile, or Google Voice to my verification phone the message are not delivered. Check Your Carrier Plan. The big problem here is that my iPhone 6 and my wife's iPhone 4 are sending texts via iMessage even when iMessage is disabled. I haven't been receiving any SMS/MMS messages all day. I've checked my settings and don't see anything out of the ordinary. Please Factory Reset your old device and disconnect from Wi-Fi, restart your new device, and test. All my calls and texts are fine and everything is working as it should except 1 issue. Also, my phone did an update earlier when I reset it. I went to a Verizon Store and they switched my SIM card 3x to see if it would resolve the issue. 5) does not receive voicemail via the Apple Phone app since 5/8/23, nor does it allow recording a custom greeting for voicemail. We'd like to take a closer look at your account and will be sending a Private Note to better assist. First, make sure that you aren't having any issues with sending or receiving texts using the steps here: If you can't send or receive messages on your iPhone, iPad, or iPod touch. I also have a VW iPhone 5, purchased and activated the same day/time and VW store. I've rebooted the phone multiple times, once in safe mode. Press #1 for English , Press#2 for Tech Support, Press #6 for Escalation Team, and You’ll immediately be transferred to Them. All my texts are being received by both groups on either group or ind. 0 Likes. I am not having issues with sending or receiving other texts, and Jun 18, 2023 · However I can still send them. I have an iPhone 7. If the port is not yet complete please call AT&T or use live chat. Apparently, from reading other threads, this issue is with Verizon's message app update Dec 20, 2022 · 4. 05-06-2019 09:40 AM. e. You won't receive message notifications if your notification settings aren't configured correctly. Let's get to the bottom of this. Dec 27, 2022 · It looks like you are running an iPhone 13 Pro Max. Correct answer: I just recently switched to Verizon from AT&T (as in yesterday, 9/10) and have not been able to receive incoming calls. Newbie. Reseting all settings. For iOS devices: Swipe up from the bottom of the screen and hold it in the center for the recent apps to appear. Hello, @Takoateli! We want to help you receive those text messages from your dispatcher! Here are a few troubleshooting steps: Toggle Airplane Mode on or off to fix issues with your wireless connection. Here's what I've tried: Turning my phone off/on. Learn how to activate, set up features and troubleshoot issues with our FAQs, how-to guides and videos. Ensure group messages and MMS are enabled. But SMS/MMS I am not receiving anything. Oct 27, 2021 · Not receiving texts on Verizon My Numbers on iPhone X… people get my texts but I’m not receiving responses. Jun 29, 2022 · I am not receiving verification code texts for 2-factor authentication. 24/7 automated phone system: call *611 from your mobile. I know that Verizon was having issues with MMS texting to and from google (android) phones, but the problem was with the new iPhone 14's. Jan 21, 2024 · 01-21-2024 10:19 AM. 10-23-2021 05:47 AM. I am able to get text messages from other Apple iPhones. 3) Call Apple Support and ask them to remove my number from their system. Outgoing picture texts stuck with "Sending" icon at lower level then tagged at "Failed" with icon of triangle and exclamation. To fix Verizon not receiving text messages you could try to restart your device which is a one of the best and quick ways to fix. Now, my friend turned off iMessage on his AT&T iPhone and replied and I did receive the reply. Did a factory reset of the phone. 6. 2M Members 8,245 Members online 269K Discussions 44K Solutions. Once this step is complete, please let us know what you Oct 1, 2022 · All that Android users need to do is hold the power button until two options appear: restart and power off. May 17, 2021 · Re: Texts Not Coming in or out since i switch carriers. 04-19-2021 11:26 PM. Sep 22, 2022 · The problem seems to stem from when the phone goes from a Wi-Fi network to the Verizon network. Checking my carrier settings. After this, your phone will search for the network and latch to a stable one, ensuring new texts are pushed to your iPhone. Turning iMessage off/on. Sep 13, 2022 · 2 years ago. Hope this helped. There is no delay in MMS messages. Jan 16, 2023 · In text conversation with an Android phone user who also has Verizon, we’re both missing a few texts here and there. Jul 31, 2017 · Accessibility Resource Center Skip to main content. This is what the bank is saying could be wrong: """Please verify that your cell phone is capable of sending and receiving SMS or premium text messages to use all the features of Mobile Banking. Pay per text is free, but I guess it ties into the messaging features. Make sure under messages that your phone number set up to send and receive. Go to settings> messages> and turn MMS messaging on. mama23dogs. This online tool will help you identify and resolve problems with your Google Pixel 6. Anyway. Apr 19, 2024 · 1. Reset network settings with the SIM card removed. Did not work. 6) Hard reset. Sep 7, 2019 · Not receiving verification texts. Hello, About a week ago I switched from ATT to verizon. As of a few days ago, Jan 18, 24, I stopped receiving almost all text messages. They are stuck in chat mode and the messages we send are not going through. 0. Find all iPhone 13 Support information here. Visit Community. I am able to receive texts from friends and family but am unable to receive sms verification texts from Verizon or anywhere else in order to log in to some of my apps on my phone. I have never had an iphone so its not the switching issue. Two days ago, I realized I was not receiving texts on my Galaxy S10e phone from other Android users. Re-open Verizon after a few seconds, and your problem should get resolved. I went from the iphone 11 pro to the iphone 13 pro. It was working this morning and now it is not. Dec 19, 2022 · I am not receiving any messages from Verizon either since they use a 5 digit number to send text messages. vzw_customer_support. 05-17-2021 08:07 PM. Give Verizon a Call @ 1-866-271-7730. Close the messaging app by swiping the app up and away from the screen. After we made the switch from Google Fi to Verizon, my wife has had issues where her phone never receives group texts from Android users. Thanks. Now, you can try sending or receiving text messages to check for the issue. These steps can help incoming calls reach your device. Just reviewed new phones week of Christmas and noticed that I cannot send or receive group messages if an android phone is in the message. Reseting my network settings. To do so, hold down the power button and restart your device, but give your phone a little time to completely reboot before you have someone send you a text to see if it works. Data services work, I have no issues using browsers. Send as SMS switch. Jan 6, 2011 · The problem is I am not recieving the SMS text messages from the bank with my verification code. This started from the day I got my phone. Connect with us on Messenger. Settings => Connections => Wi-Fi Calling. Superbowlnick90. I just got a brand new iPhone XR today. Go back to your apps and open the Messaging app again. Before moving further, go to the Control Center and enable Airplane mode. I seem to be able to send texts. But I am not receiving texts. I am able to Oct 12, 2019 · 2- Setup the phone with a New Apple ID. "Path: MVO > My Plan > Blocks > Select Device > Block Emails & Domains > Scroll to Message Blocking Preferences > Select Block all text messages from web and email. Customer Service Rep. I added a new line to my account for this phone. It's just the two-step ones I'm not receiving. May 18, 2023 · 13. Solved! Sep 16, 2019 · We understand the importance of receiving text messages on your new iPhone XR. MMS (picture messaging) must be enabled in order to send them. iPhone 13 pro is not receiving texts from unknown numbers. Restart Your Device. My iPhone 12 Pro worked fine. I have deleted all my old text messages. At the Verizon store they couldn’t get tech support so I may try that later. I have a new iphone 12 mini, iOS 15. to turn on or off . Nov 15, 2021 · 1 Solution. I just discovered that I can't receive international text messages on my Verizon phone unless the person texting me has service from a Verizon partner. I am unable to receive any text messages for 2 factor authentication. It worked briefly after I cleared the data from the app (default Samsung messages application) and restarted, but I learned today I'm back to not receiving texts from other Jan 8, 2014 · 1) Turn off iMessage on all my Apple devices. SMS texts are: just regular texts like "How are you doing today?" May 25, 2023 · 05-25-2023 07:42 AM. text. Mar 24, 2020 · Group texts not working. Also, when I call customer support, the only message I get from the other end is a port request auto Jul 26, 2023 · Check your notification settings. I have an iPhone 13 that I recently got and I had to resign into every app and every time the authentication text was never sent. Enable and disable Airplane mode. View solution in original post. After I called the bank, they told me Mar 1, 2023 · 03-01-2023 04:03 PM. I have had the "IMessage-send and receive" button checked, with my Verizon number, since I bought the phone. iPhone 13 not receiving verification codes. Oct 21, 2021 · Not getting 2FA text messages. I have checked my network connections. Turn off Wi-Fi calling. Sep 25, 2012 · My wife is having the very same problem. May 6, 2019 · Not receiving short code texts. I've been having a ongoing issue this past week after changing my phone number where I'm not receiving text messages from certain contacts. I have repeatedly checked and I am giving them my correct phone number, but I am not getting their texts. Jul 20, 2022 · 2) Cleared all blocked calls. It sometimes doesn't fully connect to Verizon until you restart the phone. 06-22-2023 05:14 AM. Power back on by pressing the power button. Check the signal bars on your phone. Jan 20, 2015 · When he replied, it went via iMessage and I did not receive because I have iMessage disabled. Tap Messages. Jun 19, 2023 · Customer Service Rep. The group texts that I did not receive until 1-2 days after they were sent were all new threads. After I called the bank, they told me that certain May 2, 2018 · Enthusiast - Level 1. Not sure how to fix this problem. Issue after port- help! Not receiving verification code texts after switch from ATT. Only Apple and AT&T sms texts make it through. Just select Allow All Notifications and reboot the device to apply changes. May 20, 2015 · Thanks for your response. I have no problems with my messages being received by anyone on any phone, on any carrier. If the indicator next to the iMessage switch is green, tap or slide the switch to turn it off. 09-07-2019 12:22 AM. 03-17-2019 12:45 PM. because it’s so sporadic, it seems maybe I upgraded from iPhone 6+ to iPhone X , the issue I am having is when trying to send verification texts they do not go thru messaging. What really strange is she receives texts from me and we can both call each other, but when she attempts to send me a text it won't send on her phone and obviously, I do n Dec 31, 2017 · Less $829. Hello Verizon Community: I am setting up two-step authentication with some financial institutions, and one of then uses short code messages. 2) Delete my phone number from the Apple Support website. ). Enthusiast - Level 1. This started to happen right after the new update to my phone. ; promo credit ends if eligibility req’s are no longer met; 0% APR. This way you would still get the alerts on your phone, but they would not be impeded by our anti-spam filters. MariaV_VZW Jun 20, 2019 · Orlando1. Personal Business. I've recently switched my phone number from t-mobile to verizon 2 days ago and I am not able to receive any short code texts, or verification texts from any apps such as facebook or bank apps. The settings are all on (MMS, group messaging, send as SMS), removed blocked numbers, have tried resetting network then all device settings, deleted eSim and put back on (obviously tried turning . Unfortunately, whenever I am in a group text that includes iPhone users, their phones seem to be categorizing my phone as an iPhone and sending iMessages instead of SMS Apr 27, 2021 · Re: Not receiving Text Messages. 06-20-201910:01 AM. If you don't have access to your Apple device, you can turn off iMessage online through Apple's website: Go to the Deregister iMessage page on Apple's Nov 19, 2020 · So I just got my iPhone 12 Pro Max yesterday in the mail. Now click on the Power Saver option and turn it off. You must have premium text messaging to receive the Sep 25, 2012 · My wife is having the very same problem. May 17, 2021 · Welcome to the Verizon family! During the port your service will be in a sort of limbo, your will be able to make, but not receive calls. 02-05-2022 09:21 PM. My email, my bank account and my Gemini account all noticed that i’m trying to use a new device to sign in, and they send a text with a verification code. And as far as I know it's all the sites that use two-step verification. 3) Check phone number texts are coming to. Go to Settings. I have been. Most of our messages are going through fine, but sometimes one message will not go through, and not give any indication that it wasn’t sent. 12 people had this problem. Aug 26, 2022 · Tap App Info > Force Stop. May 7, 2020 · Idea 2: Lett the users decide if they want to remove the security block and allow those verification codes be delivered to the web based app. Have used message + app for years on my Verizon phones. It doesn't matter what phones the recepients have, some have Android, some have Google, some have iPhones and they all Jan 28, 2022 · I recently got an iPhone 13, bought from Apple. If you have an iPhone, all that you need to do is hold the power button and volume button simultaneously for a few seconds. 12-31-201708:17 AM. nothing works. Go back to your apps and relaunch the messaging app. I had a Pixel 3XL and ordered a 6Pro from google. No not Verizon employee either. I can send SMS/MMS to any phone no problem. Please advise Jul 27, 2022 · 1. But people I text outside of Verizon are receiving their texts along with Verizon contacts with and iphone. I tried a factory reset but that didn’t work. Jan 19, 2021 · Posted on Jan 20, 2021 5:31 PM. VM can be retrieved from *86. Thank you for that information, jjsweeten445. If an app isn't available on your Home screen, swipe left to access the App Library. 4) Reset carrier settings. 5) Removed sim while phone was on. 4- Signed out of iCloud and back in. When they answer, they’ll ask you for your name, send you a verification access, hit allow, and when they ask you how can they help, then you tell them that you’re not able to Jan 27, 2023 · 01-27-2023 07:29 AM. my sent text messages have been delivering just fine, but for whatever reason incoming texts from certain people just aren't going through. when i got it in december i put my SIM in from my 3XL. 11-15-2021 05:55 PM. Jul 22, 2010 · 04-01-2010 10:01 PM. Apparently, from reading other threads, this issue is with Verizon's message app update Feb 19, 2022 · 02-21-2022 03:40 AM. xs du jb wf ue zc em gh ld tn