Wyze plug not connecting. Fix #4: Factory reset your Wyze plug.
Troubleshooting Steps. Voice Assistant Ready. I have tried all the bands available on my router, I’ve rebooted the router multiple times and it still times out. 4 GHz network. To set up your Wyze Cam or Wyze Cam Pan: Jun 5, 2024 · To set up your Wyze Plug Outdoor: In the Wyze app, tap Home, then tap the plus sign + on the top right. 4 GHz Wi-Fi network. Wyze was nice enough to replace the plugs (with V2). Two individually controlled outlets on one plug. All other Wyze devices working fine. The Wyze Smart Plug is a wifi smart plug that allows you to rem Feb 3, 2021 · Same situation here. The blue light flashes quickly… It gets down to the point of ‘Connecting Oct 14, 2023 · By checking your Wi-Fi connection and ensuring everything is up-to-date, you can troubleshoot and fix any connection issues with your Wyze Cam Outdoor. 4 GHz Wifi. At this point they are unreturnable and we cannot get them to work either. Mar 26, 2023 · This post highlights common reasons for Wyze plug connection failure and how to troubleshoot your setup to get the smart plugs online. My Wyze Buds will not turn on. This is the first Wyze product I have ever had an issue with. I have a couple older routers configured as access points and enabled the guest networks on these “older” routers/AP with a dedicated SSID for cameras and the outdoor switches. Apr 4, 2024 · Problem. com/resources/smart-outlets-buyers-guide/?utm_medium=social&utm_source= Apr 27, 2020 · We offer the ability to integrate your Wyze Plug with Google Assistant’s voice controls. Also, iOS 13 users should update to version 2. But is that true if both networks use the same SSID? But also during the setup I’m supposed Apr 13, 2021 · I leased an Eero Pro 6 Mesh Wifi from Mediacom and spent over 4 hours yesterday trying to get my Wyze network to connect to it. Enter the Bluetooth connection range (16 feet or less) and enter the Wyze app. My Wyze Cam Pan v2 says the QR code is incorrect. Related article: Wyze Bulb Setup Guide. 179 (February 28, 2022) Improved network stability issues and overall connectivity performance Fixed a bug that caused frequent connectivity issues Note: Wyze Plug firmware 1. Im ensconsed in wyze hardware…and had updates brick a cam pan and a cam v2…and put up with it…im pissed now this is continuos…considering tossing the whole lot… Nov 13, 2023 · The Wyze app hangs at “Connect Plug” screen after connecting phone to “Wyze_smartplug_apxxx” The phone running IOS 17. Your Wyze Cam v3 is having trouble connecting to your Wi-Fi network. Nov 13, 2023 · If you’re having trouble with your Wyze plug not connecting, the first thing you should check is your Wi-Fi connection. It can be frustrating to have a handy smart home device that doesn’t seem to work as it’s supposed to. The 1 that is connected will turn on with a program. It used to pair and then one day stopped connecting to network, deleted it from the app to re add it - and now I can’t do that either. We suggest you turn off your mobile data (4G, 5G, or LTE) to optimize your connection to Wi-Fi. Oct 31, 2022 · If this is a one-off case, you can also try to setup the Plug again. They configured and connected to Wi-Fi Then I realized there were new and old versions. 47. The connection stage fails, times out, or you’re unable to finish the setup. Just a blinking blue light. Your Wyze devices are showing as unresponsive in the Amazon Alexa app. Wyze Changing WiFi and Factory Reset. I have restarted my phone. To connect your smart plug to Wi-Fi, follow the steps below, though steps may vary depending on the version of the smart plug you have. Dec 10, 2022 · Many users have experienced difficulties connecting their Wyze Outdoor Plug to Google Home or Google Assistant. This comes in handy if you have your devices organized specifically in the Wyze app, but want to call them something else during voice commands. We would like to show you a description here but the site won’t allow us. Why Is My Wyze Smart Plug Not Connecting to Wi-Fi. Your base station won't connect to the network. Dec 15, 2019 · Smart pairing has not worked and when I connect to plug wifi, nothing happens. My internet and wifi work fine. The factory reset process can be used to remove the current WiFi connection information from your Wyze plug. I have an additional v2 and it is working fine. Jan 17, 2024 · 7/4/2024 1:33 AM PT PM PT - We have applied and tested the fix for the offline Wyze Plugs, however, the devices will not recover on their own. Wish I could send all three back for a refund. If power to your plug is turned off using the light switch, or due to a power outage, Alexa will not be able to access the plug to Sep 28, 2019 · As a WiFi device the Wyze Plug will have a lot of the same general caveats as the original Bulb. Set up the Wyze Lock Bolt like new. My phone and the Wyze app see’s the plug, the plug just won’t connect to my network. Don’t worry if this happens… You can easily reset the setup with a factory reset. Wyze Mesh Router Connectivity Troubleshooting; BluetoothⓇ Pairing Fails During Setup; Wyze Mesh Router Setup Troubleshooting; Bridge Mode is not working with my Wyze Mesh Router. Inside is a 2. Make sure your Wi-Fi is strong enough and close enough to the plug. Power-cycle your Wyze Headphones and try again. Jan 2, 2020 · I, too, have problems with Wyze Plug losing WIFI connection. Here’s all you need to do: Unplug your Wyze plug from the socket. How to Connect Wyze Smart Plug to Wi-Fi. To edit your Wyze device name in the Wyze app: In the Wyze app, tap on your device from the Home tab. If the Bridge is online, try connecting the Sensor while it is near the Bridge. Not real happy with these plugs. I understand they need to connect at 2. Using this newest FREQUENCY 6 GHz, they didn’t slow down your router’s 5 GHz frequency by adding traffic to it. Very disappointing Oct 23, 2023 · Exact same issue…app update broke wyze plug (old version) install…continually failing to connect…so where is wyze on this…fix it!!!. Connect Wyze Smart Plug to WiFi. No password is required to connect to this network. 38: iOS Nov 21, 2023 · Have you recently bought a Wyze Plug, excited to control your home devices with just a few clicks? Are you experiencing trouble connecting your plug to your home network? Don’t worry; you’re not alone. ” But if you need things to work sooner, you can load an older version of the app on your phone. Any suggestions would be welcomed! CC The status light does not light up at all. ” You must have a newer or older app than I do; Mine just says, “You might need a GFCI outlet” Would you mind checking to see if your instructions show that it’s required and not the above line. How to force close an app on iOS; How to force close an app on Android; Advanced Troubleshooting. I got back on my network brought up the wyze app and no plug. Jun 13, 2023 · QR code not working? Tap The QR code isn't scanning and manually enter the Base Station's MAC address. Dec 23, 2020 · Unable to connect your Wyze Headphones to a Windows 10 computer. I could not get it to connect to the wifi. Thus, it is most likely a regular Wyze Smart Plug if you do not see a key. How to read the status lights for Wyze Plug Outdoor. In your Wyze app, navigate to the Account tab > tap About. I’ve tried all the suggestions and the blue light is still flashing. After the router comes back online, try to connect / set up your Wyze Cam v3 again. Jun 7, 2023 · During the setup process, the Wyze base may fail to connect to your network or recognize your Wi-Fi when switching from cable to wireless mode. All of the firmware for the devices have been updated. There is a bug in the current app preventing the re-connection of plugs and bulbs. I'm away and my Wyze Cam Pan's live stream fails to load. Wyze Plug Outdoor isn't responding to voice commands. I was having no success on getting several of them to connect to the network and the camera server. That Feb 3, 2021 · Received 3 Wyze Outdoor Plugs today and so far the two I tried will not connect. The page used to authorize the Wyze integration is owned by Wyze, meaning that your password and account information is not shared with Google. Wyze Cam not Connecting to a Network: How to Fix. Eventually through much trial and error, I found myself here and followed the suggestion to join the beta group. Make sure the Wyze app has permission to access your device Bluetooth. Turn Bluetooth off and then turn it back on. Before we try any other troubleshooting methods, it is vital that the power source is checked first. Apr 12, 2022 · For some reason the Wyze cam v2 will not indicate, “ready to connect. Make sure the device is updated to the latest firmware. Oct 23, 2023 · What should I do if my Wyze plug is not connecting to the network? You can try resetting your Wyze plug and make sure it’s within range of the router. Apr 4, 2024 · But if you have no Wyze devices in your Alexa app at all, try the following: Check that your Wyze device is connected to Wi-Fi. I’ve tried it on two different 2. Plug the camera into power using the included USB cable and power adapter. Also, check if you’re using the latest version of the Wyze app. 4 GHz Wi-Fi network and disable any VPN or ad Jan 29, 2022 · Anyone else having issues with the plugs? Second day in a row, it sits there with the blue light blinking rapidly. Tap Next. If you’ve tried all of these steps and your Wyze plug is still offline, you may want to contact customer support for further assistance. If it is, make sure the switch is turned on. May 15, 2023 · In the Wyze app, tap on your Wyze Lock; Tap the settings icon > Wyze Support > Submit a log; Choose Connectivity Issues; Fill out the details and submit your app log. The camera’s status light will turn solid yellow when powered. Tap Next in the app. Nov 11, 2023 · So now I’m holding 6 plugs that cannot be either reconnected to wifi or lose connection whenever power outage occurs. Reboot your Wyze Base Station to re-establish the connection. On the Add menu, tap Device. Ensure that Wyze Lamp Socket has a good signal strength. I get to the point where I select the Wyze Plug in wifi and it tries to connect but never does. During the initial setup, ensure you use a 2. the AT&T Air is connecting like a cell phone to the Internet. Apr 19, 2023 · Ensure that the attached Wyze Cam v3 does not have any other accessories setup such as Wyze Cam v3 Spotlight Kit. App shows it offline. How to set up your Wyze Plug Outdoor. Sep 21, 2019 · Remove the Bridge from the camera and Power Cycle the camera by unplugging the USB power cord and wait 5 seconds, then plug the Bridge back in. Once set up, you can tell your Google Assistant to turn your Plug on or off. In the Wyze app, check that they're online. Unfortunately, I can’t get either of these Wyze plugs to connect, although they say they are pairing first. Force close the Wyze app, then open it again. Dec 16, 2021 · [Resolved 12/16, 7AM… AWS outage was the culprit] We bought 4 Wyze plugs on sale at Home Depot only to find out they are V1s. It's timing out during setup. I have uninstalled Jul 27, 2024 · For Wyze Cams (not including Wyze Cam Outdoor), you do not need to delete the camera from the Wyze app. My WiFi network has the same SSID for both 2. If your Wyze Google Home is not working, add the Wyze devices to a Home on the Wyze app and relink the Wyze account to Google Home. Built-in Light Sensor. If you want to connect your Wyze device to a new WiFi network, the first step is to access the settings menu. The camera is clicking for Jan 23, 2023 · Step 6: Enter your Wi-Fi name and password and tap ‘next’. I hope this helps. Once pairing is successful, the headset will beep. The first two were the older version. They all will, one after the other with a few hours in between, will go “offline” where the LED on them blinks, and the Wyze app and Google Assistant say they are not available Nov 7, 2023 · I had similar issues with various cameras and the outdoor plug modules when connecting to newer routers. Back in the Wyze app, the plug will finish connecting automatically. 4 GHz networks so a lot of posts stated you need to switch the Eero to 2. 4ghz network, and I couldn’t even add May 15, 2024 · How to reset your Wyze Cam Pan v2; My Wyze Cam Pan v2 is not connecting to the network. How do I get my WYZE smart plug back online? Nov 26, 2023 · We the power on the floodlight comes on every 15-20 seconds in bright sunlight. Check for the latest version of the Wyze app using the process outlined here. Can I connect my Wyze base station to a 5GHz Wi-Fi network? No, the Wyze base station only supports 2. FW 4. Repeating the setup process will override the previous Wi-Fi setup. Sep 25, 2023 · For people like me struggling with the V1 plug, while the box says 802. 4GHz Wi-Fi radio for connecting to your home network and a Oct 18, 2023 · If you still have issues after trying the tips above, send the Wyze customer support for assistance. Insert your plug into a power outlet. Both timeout. I have tried both bands 2&5 on my wifi access point. Check Wi-Fi connection for wyze plug. Use your Wyze Outdoor Plug from anywhere with the Wyze app. Mar 2, 2024 · If your smart plug isn’t connecting, it might be due to issues with the plug, app, or home network. Unscrew your bulb from the socket, then tap Next. Dealing with a Wyze camera not connecting issue can be frustrating, but it’s essential to address it as soon as possible. Jan 9, 2024 · Factory reset the Wyze Lock Bolt and set it up again. Well I had it then and still not connecting. x. 4GHz frequency before trying to connect the base station. Ensure the Plug has power. I have also tried the hold down the reset for extended period of time with no success. Now that your plug is linked to the app and you are aware of what version you own, you can follow the steps below to connect Wyze Smart Plug to WiFi. How to connect Google Assistant: Set up your Plug with your Wyze app and name your Plug; Update your Plug firmware to the latest version by going to Account > Firmware Upgrade Aug 16, 2023 · Why is Wyze Plug not connecting? Wyze Plug is only capable of operating on a 2. 2 with Wyze app 2. 4G and my new router is doing that with all my other devices that need that, so don’t get it. Camera not connecting after firmware update; Camera is offline; QR code is incorrect; How do I update my Wyze Cam firmware? Webcam Firmware Instructions; See more Dec 6, 2023 · If your Wyze Cam v3 doesn't automatically connect to the Wi-Fi network, you can follow the same steps you used to set up your camera to add it back to the Wyze app. Then select your 2. I am not going to run old dial type timers to power cycle my cameras every night. Wyze App To update the Wyze app, go to the Google Play Store or the Apple App Store to download the update. Jun 5, 2024 · Insert your Wyze Plug into an outlet. Aug 4, 2023 · The reason why your Wyze Plug is not connecting could be due to a faulty power source. Jul 23, 2024 · My Wyze Cam v1/v2 is not turning on when connected to power. The other 4 were the new. Sep 10, 2021 · For people like me struggling with the V1 plug, while the box says 802. Asks for a system log by pressing both power buttons then get the message no log received. Jul 25, 2022 · I purchased a couple Wyze Plugs on Amazon’s Prime Days and can’t get them to connect to my Wifi. Feb 21, 2024 · Ensure that you are following the setup process outlined in the Wyze app. How do I change the Wi-Fi on my Wyze Smart Plug? To connect your Wyze Plug to a new Wi-Fi, you’ll need to perform a factory reset on the device to remove the existing Wi-Fi network. 0. iOS 13 won’t May 17, 2023 · Problem. Jul 3, 2023 · When connecting a Wyze Cam, Google will also have access to the live stream video that is displayed on the screen of the Google Assistant device. Jul 3, 2023 · At this point the plug needed its firmware upgraded so I went the Wyze app main menu, clicked Account, Firmware Update and then clicked to upgrade that plugs firmware… and IT WORKED. If this is a firmware issue I need to know how to connect to update the camera. Spent about 4 hours on it with no success at all. Yesterday I had to reboot my wifi router (I assume this is when I lost plug connection). Aug 15, 2023 · I have two Wyze plugs that were working just fine (amongst the 15 plugs I have), and without any rhyme or reason, they stopped working. Wyze Base Station Not Connecting to Network Jul 30, 2021 · Having trouble with your Wyze Plug disconnecting? Follow these troubleshooting steps to figure out the best fix. I was able to convert EVERYTHING else, but the OG plugs ( WLPP1 ) and the bulbs ( WLPA19 ) absolutely will not connect to any wireless. Just spent an hour on the phone with Wyze customer support, and they weren’t able to help. Jul 19, 2024 · Connect your device to a 2. Troubleshooting tips. The Status Light is Off. I spent tons of time on the phone with Wyze support and no solution came about. If your Wyze Sense Hub is still offline, please try rebooting it. Then last month, poof. After lots of swearing, I can get the plugs to connect to the app. You've tried the steps above, but you're still unable to connect the Wyze Cam to your 2. Remember, connect your mobile device to the same network and disable VPN and ad guard software when setting up smart plugs. Tap Connect. 47 . ; On the Add menu, tap Device. Check that BluetoothⓇ is enabled for the Wyze app in your phone/tablet settings. 2 plugs received. 2. The old works great. Dec 14, 2021 · I have 4 plugs on the Wyze App as well as 1 outdoor plug. I have it turned off now because it annoys the neighbors. It has been working fine, I updated the firmware maybe a week ago. This guide is a short user manual with the basics about Wyze Plug Outdoor including: What's in the box for Wyze Plug Outdoor. Not good for security. Unpack your Wyze Cam box, removing all plastic and packing materials. My Wyze Cam Pan is not connecting after a firmware update. App 2. I get to the po… Jul 23, 2024 · Connect Wyze Sense Hub to your router via Ethernet. Compared to the setup for the camera this is not easy! I got through all of the setup I am on my wifi network it is showing the Wyze plug in my network as connected no internet. Spent over an hour with support trying to get my 2019 bulbs and plugs connected, with a no-go. Sep 9, 2021 · I’m using the Wyze app version 2. There was no more blue light emitting from the plug, it could not be reset. The other 4 plugs are shown as “Not Responding” and “Offline”. 4GHz Wi-Fi network. Plug your Wyze Cam v3 into Wyze Lamp Socket. Mar 14, 2021 · “I assume those having this issue have all used a GFCI circuit for initial setup of the outdoor plug. Which Wyze devices are compatible with Alexa? Ensure that the Amazon Alexa device is compatible with the Wyze device. Try inserting Wyze Plug into a different wall outlet. Tap Next to see a Connecting to device pop-up, then tap Connect. I’m using them in the same locations for the same circuits the old plugs controlled (for over a Jun 5, 2024 · If you're not sure how to do this, tap Show me how. Feb 7, 2021 · Received 3 Wyze Outdoor Plugs today and so far the two I tried will not connect. My devices aren’t connecting after setting up Wyze Mesh Router. Open up the Wyze app and tap the + plus sign icon in the top left. Select your 2. Check that your phone or tablet is on a 2. I have tried it with each of the plugs and get the same negative result. The headset will beep when the dongle is May 15, 2023 · Wyze Plug Outdoor Setup Troubleshooting; Keeping your Wyze Plug Outdoor waterproof; The Dusk-to-Dawn feature isn't working. Nov 11, 2023 · Two days ago, all of my Wyze Plugs (Model WLPP1) went offline. Sep 22, 2023 · Wyze Cam outdoor not connecting is an issue that comes to life as a direct consequence of proximity issues. 36. Wait for the app to connect to your network and add your smart bulb. 1. On the next screen, you'll see your plug(s Jul 7, 2020 · I have 4 cameras 2 different types work great no problem the app is easy to use so i got a plug so I can turn a lamp on or off. We apologize for this inconvenience and thank you for your patience. Only a complete reset works which messes with my groups and routines in alexa. Check if the outlet that Wyze Plug is plugged into is controlled by a switch. Clic Aug 3, 2024 · Seems this was an issue a month ago. 7 easy fixes to make your Wyze plug connect to your Wifi. By understanding the root causes of this problem, such as improper setup, network settings conflicts, and firmware update glitches, you can troubleshoot and fix the issue quickly. Check that your Wyze app is up to date. My Wyze Buds are not charging. My Wyze Buds have poor audio quality during calls. If the outlet the Plug is in is controlled by a physical switch, please check to make sure it's turned on to ensure that Plug has the required constant power source. To do this, press and hold the power button on the plug for about 10 seconds until the LED light starts flashing rapidly. But the good news is that there are solutions to the problem. Mar 10, 2020 · I have 8 WYZE plugs and my wifi AP is a Ubiquiti Unifi NanoHD. Try power cycling the router that Wyze Cam v3 is connected to. For all of those who’s plugs work, this is what we’re dealing with: 1. 4 GHz Wi-Fi network and enter your network password. I have three plugs and three cameras. My Wyze Plug Outdoor turns on and off by itself. I’ve tried the 2. 4 GHz Wi-Fi unless the bit rate is set to 11 Mbps or less (so it’s really only operating on 802. Let’s get going. Make sure your computer meets adaptation requirements (Windows 10+). 113 and I can’t update it because it won’t connect to my network. That said, if you are having setup troubles, make sure none of these things are interfering: To start, if you are on iOS 13, confirm that you are using the most recent version. Tap Power & Lighting > Wyze Plug Outdoor. Jun 12, 2023 · Wyze Cam Outdoor v1/v2 fails to connect to the base station, or is frequently losing connection. When I tried to use the plugs (all three) there was no wifi connection… blue lights blinking. Jul 19, 2024 · On the device you're pairing with, turn on Bluetooth. Oct 23, 2023 · Be sure to follow the steps in our Wyze Plug Setup Guide exactly. After removing the Wyze Plug you can add the product again by following the Wyze Plug Setup Guide. I currently have 1 that has successfully connected a week ago, but no luck since then with others. After the initial setup of Wyze Mesh Router, some devices connect to the Internet but some do not. Well if not home, which is when I want the security camera on, I can’t power cycle! Oh, use a smart plug… Wyze smart plugs list connection too… Also not reliable. It’s NOT my internet! Dec 1, 2023 · Understanding your Wyze Buds Status Light; Alexa doesn't work on my Wyze Buds. Once “connected,” the plug still blinks blue but in a * * * - pattern. This just isn’t worth the aggravation. Nov 12, 2023 · This can often solve connectivity issues. Yes, have done everything Wyze asked me to try. Find Wyze Wireless Gaming Headset and connect. Follow the recommendations below to fix this issue. What finally worked was trying to set it up through a different device (a 2018 iPad), whereupon the setup completed successfully. What do I do? Connection Troubleshooting for Wyze Plug; My Wyze Plug won't turn on when connected to power. Wyze Plug Outdoor Setup Troubleshooting; Keeping your Wyze Plug Outdoor waterproof; The Dusk-to-Dawn feature isn't working. None of the wyze products instantly connected, I did a power off reset on all the cams and they all came back and eventually the plugs and sensors connected themselves Feb 10, 2023 · Two days ago, all of my Wyze Plugs (Model WLPP1) went offline. Two for One Control. Sometimes, your phone can randomly disconnect from your plug while setting up. to/3amZAOeIn this video we teach you how to set up a Wyze Smart Plug. Single press the round Power button on the right ear cup. Nov 23, 2023 · Have you been struggling to connect your Wyze plug to your devices? It can be a frustrating experience, especially when you can’t figure out what the problem is. My Wyze Buds are not connecting to BluetoothⓇ. Plug it back in. Never another reconnection issue with any other devices Oct 31, 2022 · To perform a factory reset on your Wyze Plug: Press and hold the on/off button on the side of the Plug until the status light begins to flash blue. Just the Wyze app and a 2. The Wyze Plug needs to be unplugged and plugged back in for it to reconnect successfully. As required in instructions. But… I FOUND THE TRICK! Prior to attempting to connect your camera to the network, log on to your router and TURN OFF your Sep 22, 2021 · ALL my Wyze cameras from old to brand new ones, 2 days ago all went offline and will not connect. Select your Wyze Plug’s Wi-Fi and tap Connect. I used every device at my disposal, to rule out anything specific to one device. 4 network, disabling cellular signal, manual pairing, the second plug that came in the package, and nada. 0, no matter what I tried. Feb 7, 2021 · Same situation here. Setup stalls on “connecting … this could take a minute”. The only difference in my setup and others might be that my desktop lacks a Bluetooth connection so it is plugged into the router and to add the Wyze base station I purchased a splitter so I could plug in both the desktop and the Base Station to the router. Anyway after connecting the new router I used the same id name and password. 5GHz networks are not supported. Feb 9, 2021 · The first thing you want to do is to make sure that the Bridge is online. Feb 26, 2022 · Maybe I’m missing something but a device factory reset would at least let me reallocate the plug to a new network. 4 GHz before it would connect. To power cycle, your Wyze Wired Doorbell, flip the breaker, power the doorbell to its “Off” position, wait 10 full seconds, then flip the breaker switch back to the “On” position. To set up your Wyze Gaming Headset dongle: Plug the dongle into the USB port of the device you want to connect to. Very disappointing Jan 2, 2024 · It is recommended to move the Wyze base station closer to your Wi-Fi router or use a Wi-Fi extender. Be sure to connect to "Wyze Headphones" in the Bluetooth list on your computer. –Cameras, plugs, doorbells. Any suggestions? Aug 17, 2023 · I have several Wyze cameras including 2 version 1 Cam Pans, and 3 Wyze Outdoor cameras. The Wyze plug won’t connect because you use a 5 GHz Wi-Fi network. Dec 13, 2020 · View our list of the best smart plugs and outlets for your home: https://www. ; Tap Power & Lighting > Wyze Light Strip or Wyze Light Strip Pro. Many users have reported Wyze Plug connection issues, preventing them from enjoying their smart home gadgets’ maximum potential. Fix #4: Factory reset your Wyze plug. Make sure the plug, phone/tablet, and router are close together for setup (within 6-10 feet). Ensure Wi-Fi Password is Correct. 4GHz WiFi connection! Wyze Plug connects direct to your WiFi so there’s no need for a Hub. This indicates that the plug has been reset and is ready to be set up again. Jun 13, 2023 · Problem. Screw your bulb into Wyze Lamp Socket into your lamp / light fixture. 11 b). Wyze Plug Setup Troubleshooting; I have a High Temperature Warning and my plug is offline. Aug 8, 2021 · Presents as: The Wyze Buds Pro keeps disconnecting from Bluetooth; will not reconnect to Bluetooth . Being unable to connect to Wi-Fi can be frustrating, especially if you’re not sure what’s causing your connection issues. My Wyze camera, thermostat, Motion Sensors and scale functioning fine; however my bulbs (v1) and plugs will NOT connect! I’m using my iPhone 11 with the Wyze app; completely blew away the config for those items and basically started over and tried to add them. I initially suspected a new WiFi router blocked the setup until I reverted back to the original Oct 27, 2023 · Reset the Plug. No one could figure out why. Eero uses the same name for both the 5 and 2. There are no voice prompts during Wyze Cam Pan v2 setup. Then press the Settings icon and choose Remove Device at the bottom of the page. Plug is offline; Changing WiFi and Factory Reset Jul 25, 2024 · Final Thoughts on Wyze Camera Not Connecting. This Wyze device does not support 5 GHz Wi-Fi connections. But unplugging and plugging it back in doesn’t resolve. This is a ridiculous problem that should be fixed. My outdoor plug is offline in the Wyze app. Reset the outdoor plug if it continues to fail. If your Wyze Camera is not connecting to the network, there are many basic troubleshooting steps you can take to fix this issue. The status light on the back of the Bridge should be solid blue, indicating that it is working properly. Troubleshooting Steps: Check that your phone / tablet is connected to a 2. May 17, 2023 · My Wyze Mesh Router is warm to the touch. Now I do not know what to Feb 6, 2021 · Received 3 Wyze Outdoor Plugs today and so far the two I tried will not connect. If pairing fails, you will see a “Pairing Failed” screen. Start by removing it from the Wyze app by selecting the Plug from the Home tab. Assign your plug an easily pronounceable name, such as “Garage plug” or “Living Room”. Jun 13, 2023 · Unplug your camera from the power outlet, wait 5-10 seconds, then plug it back into power. My Wyze Plug Outdoor doesn't turn on. This can be used when you have a new WiFi network and need to set up the Wyze plug With a built-in light sensor, Wyze Plug Outdoor can turn on and off based on the environmental light so lights can turn on when it's dark and off when it's bright. 4 and 5 GHz, so my Android phone is undoubtedly using 5 GHz. Looking for the Wyze Cam v2 and Wyze Cam Pan webcam firmware? Download it here. Use your troubleshooting skills to pinpoint and resolve the problem. My devices are disconnecting from the network. Happens ever couple days or sometimes hours. 1574: iOS/Android: Wyze Cam Outdoor v2: Not showing AI tags with Cam Plus. All 5 devices are recognized by the Google Home app, however, only the outdoor are actually linked. Fortunately, we’ve got you covered. Aug 17, 2020 · I’ve got the exact same problem with a flashing blue light. Nov 17, 2020 · Hi, I finally made the switch to a tplink wifi 6 router that I bought 6 months ago. Apr 13, 2023 · Make sure you have the latest app version. Getting ready to rip off the lights and use it as a power source only. Mar 17, 2021 · The super-affordable Wyze Plug is easy to use and lets you control whatever you plug into it with your phone and voice. Now, though, none of the new plugs connect. The status light on the plug will flash blue, indicating it’s in pairing mode. It outright died. I have purchased replacements and they will not connect either. When you are first setting up the plug you are NOT on the router’s WiFi network at all. Turn on and off based on the ambient light, no Tried to or actually reset them? Did you delete them from the Wyze app and also get them back into pairing mode? When one of mine died, I could no longer power it on and off manually, or get my phone to see it. Strong wifi connection at all times. As with a coin, there are two sides to the problem. Still Having Difficulty? Jun 5, 2024 · What we love that sets the outdoor plug apart: Control from Anywhere. There are other options that are more expensive but they can be setup to work May 17, 2023 · Yes, Wyze Smart Plugs are compatible with Alexa and even Google Home. You are trying to get the plug to join the router’s SSID. And this is just the beginning… Why is my Wyze plug not connecting? Your Wyze plug isn’t connecting because you’re not using 2. If your Wyze Plug is plugged in with a proper power supply, the LED indicator will blink rapidly, indicating that the power supply is adequate and that the There should be a key icon if your device is a Wyze Smart Plug 2021 version. Jan 23, 2022 · I just bought 6 plugs from HD. Your WiFi can’t connect to the Internet without something like the AT&T Air (or a cable modem). Oct 1, 2022 · The only Wifi frequency band that Wyze plug works in. Going to migrate out of the system if nothing Nov 11, 2023 · Just set up a new router earlier today and found that my pre-2021 Wyze Plugs absolutely would not connect using Wyze App v2. I even tried multiple times to make sure it wasn’t a fluke, and it worked flawlessly. So once properly set up, you can control the plug/devices plugged into it hands-free. I had the first units for a few years already, they worked properly. Go to the Account tab > tap About. It’s also possible that you may need to reset your Wi-Fi network. Mar 21, 2022 · I just got a new ASUS RT-AX88U Quad-Core router. Jan 5, 2021 · After reading great reviews, I bought the 2-pack Wyze Plug, 2021 version, to replace C for GE plugs that have been less than satisfying. I have unlinked and re-linked the Wyze app to the Google Home app. Neither can connect. Jul 1, 2023 · So I made this one-stop troubleshooting article on how you can fix your Wyze devices not syncing correctly on your linked Google Home. Unplugging and replugging never works. Feb 1, 2021 · Wyze Plug: https://amzn. I busted out my old WRT54GL, set up a super basic 2. I have new and old in the same outlet. The 2. Feb 9, 2021 · Received 3 Wyze Outdoor Plugs today and so far the two I tried will not connect. The connection times out. Tap Go to Wi-Fi selection, then select the network that looks like "Wyze_bind_xxx". Once the status light is solid blue, the reboot is complete. The Wyze skill works with all plugs that are connected to your Wyze account, including plugs shared by other Wyze users. Granted, the Jan 11, 2022 · No other way to do this than to tell the whole story: I had FOUR Wyze V1 plugs fail when I lost the Internet (due to a road accident taking out an Xfinity installation). Oct 20, 2023 · The half that are Wyze will not connect except for my camera and thermostat. 4 ghz routers within 6 feet of each of them. 24. Any ideas?. ” At one time it was working. Very disappointing Oct 16, 2023 · Wyze Plug Outdoor fails to complete the set up process. 4 GHz frequency Wi-Fi network. I have the plugs within 2 feet of the router and phone, I used “RouteThisHelps” and it confirms that the appropriate ports are open. If you are attempting to connect to a 5 GHz Wi-Fi network, it could explain why your Wyze Plug is not connecting to your Wi-Fi network. 5. If the camera continues to fail to connect, reach out to our Wyze Wizards for more assistance. Apr 10, 2021 · I had the same problem with the Wyze Plug Outdoor appearing to fail to connect to the wifi. Power cycle the doorbell. Insert Wyze Plug directly into a wall outlet, not into a surge protector or power strip. Plug the USB end into your Wyze Lamp Socket. The outdoor plug is running version 1. When flashing, it’s ready for setup. 179 is being paused as we look into reports of connectivity not being improved by this update and plugs that stop responding after updating. It’s still plugged in, just blinking. We’ll cover both scenarios to help you connect the Wyze base to your network. Confirm your Wyze app is up to date. Confirm the Wyze Buds Pro Firmware is up to date. Click on this link to learn to look at our Wyze Plug Setup Guide. My Wyze Buds have poor audio quality. I have tried rebooting: Wyze plug, my android phone, my router and cable modem. 4GHz Wi-Fi networks. If it's not solid blue, click here to troubleshoot pairing the Bridge to a Wyze Cam. Jan 31, 2021 · It will not complete setup and connect to WiFi. They are connected to Wi-Fi and powered, and they are online in the Wyze app. Wyze Plug Outdoor firmware update fails. Mar 30, 2023 · Connecting your Wyze Bulb to your Wi-Fi network isn’t working. My Wyze Buds have poor audio quality during Zoom or app calls. The first thing to do if your Wyze Outdoor Plug is not working with Google Home or Google Assistant is to make sure it’s connected to the same Wi-Fi network as your Google Home device. This is going to be more important as future equipment has less support for a standard from 1999. The setup calls for a solid blue status light which never happens, only blinking. The WYZE plugs all seem to not play nice with the AP has they have been having 2 issues for some time now. So, open up the Wyze app on your phone and connect to any Wyze device you want. You can check this in the Wyze app by going to the attached camera’s settings > Device Info > Signal Strength . Other camera settings will be retained. 4GHz network. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again with the new WiFi network. Before this, I had tried connecting through two different Android phones (2013 & 2017 Feb 3, 2021 · Same situation here. Works with Amazon Alexa and the Google Assistant. Didn’t want to switch knowing I’d inevitably run to problems. Oct 25, 2023 · I’m having extremely frustrating issues with the OG bulbs and Plugs… I just switched all of my 80+ devices over from a netgear mesh to unifi U6-Pro access points. If you have a second Wyze Cam, test the Bridge with a second camera to see if the issue persists. If the setup is successful, you can now control your smart bulb from the Wyze app. Only after the plug has joined that WiFi network do you return your device to the same network. May 15, 2024 · How to reset your Wyze Cam Pan v2; My Wyze Cam Pan v2 is not connecting to the network. Make sure your Bluetooth is turned on during set up. Dec 6, 2023 · If the issue continues, change your internet connection type from either Wi-Fi or mobile data to the other. It's important to remember that you shouldn't delete your Wyze Cam Outdoor or Wyze Base Station from the Wyze app while they show Offline, as this will prevent you from being able to Located in Canada so my Warranty options are next to 0 apparently. The app on/off slider does not trip the relay in May 14, 2024 · Wyze Outdoor Plug: Usage statistics not showing: Cloud change: iOS/Android: App: What's New link on firmware update page is broken: Cloud change: Firmware: Wyze Cam v2/Cam Pan v1: Will not connect if the password is longer than 21 characters. May 15, 2024 · After the router comes back online, try to connect / set up your Wyze Cam Pan. Dec 1, 2020 · The first step is attaching your phone to the plug’s WiFi (or Bluetooth on some of them apparently). If your camera is not showing an LED status light it doesn't play a voice prompt when you press the SETUP button, try another power cord and wall plug. . 53 or above of the Wyze app using the Apple App Store. Jun 5, 2024 · To set up your Wyze Light Strip: In the Wyze app, tap Home, then tap the plus sign + on the top right. Nov 12, 2023 · I have always been one who admires Wyze with their innovative spirit and customer priorities… that has changed! I have six Wyze plugs (prior to 2021) and they will lose wifi connection when power is disrupted. After tapping Begin Setup, make sure that you hear the “ready to connect” voice prompt and check the box for It said, “Ready to connect”. On the lamp socket, find and open the USB port. The status light will turn solid blue. Your plugs sound like they should still Apr 4, 2024 · Note: This will only update your device's name in the Alexa app, and will not change the Wyze app. Other postings about this issue tell me I should use my 2. Troubleshooting. I was able to connect via Bluetooth but they never connect to Wi-Fi. Wait to hear the beeps to confirm the lock has been deleted. 11 b/g/n in reality the plug will not connect to the 2. safewise. Write down the generated app log ID just in case you have to send it in to support. To do so, press and hold the Reset button on your Wyze Sense Hub for 8 seconds until the LEDs in the center turn off, then on. Nov 9, 2022 · You might also be interested in: Wyze Plug Not Connecting. While you can connect via Wi-Fi, a hardwired connection is more stable. 9. 0 (6) Reverting to a previous Wyze app is not possible as TestFlight requires a developer invite. Aug 15, 2023 · Mostly used to connect Routers together to make a mesh. Go to Wyze Lock Bolt ’s device page > Settings > Delete device. I’ve had nothing but problems with Wyze in the last few months. The app finds the unit then goes to the “connecting” screen and that’s where it all ends. “Wyze is working on a fix. And since the sensor is built-in, Wyze Plug Outdoor can do all of this without a WiFi connection. I tried unpluging and repluging them with no connection success. If you’re having trouble connecting your Wyze plug to Wi-Fi, the first thing you should do is check your Wi-Fi connection. Oct 31, 2022 · Wyze Base Station is connected via Ethernet cable to your router, but the status light is not turning solid blue. I finally gave up. If your Wyze outdoor plug is not connecting, one solution you can try is resetting the plug. Mar 22, 2022 · Why do my plugs randomly disconnect and not reconnect or never reconnect with power outage? My mesh only disconnects during power outages or when I occasionally restart my mesh system. I can manually turn it on or off, but it refuses to connect and schedules aren’t running. It’s that easy! Step 2: Select WiFi Settings. Energy Monitoring Wyze Plug Outdoor monitors the energy used and can even send Feb 10, 2024 · Attached is the Quick Start Guide for Wyze Plug Outdoor, a short manual for how to get started. I attempted to reset, and re-add both plugs, using a Pixel 7 Pro, a Pixel 6a an iPhone 10, and an iPad, and set up fails on all devices. In this blog, we’ll be discussing the 10 common reasons why your Wyze plug might not be connecting, and how to troubleshoot each one. Don't see your device listed here? Then it doesn't connect to Wi-Fi and won't be affected if you change your Wi-Fi network details. I kept getting “device not found” and “session timeout” errors. I tried to reconnect which did not work so I removed the devices from Wyze app and tried to add them back in. Confirm the Wyze app is up to date. Feb 27, 2024 · Every one says power cycle. Oct 3, 2021 · Someone gave me an original Wyze Plug (not with Bluetooth). Oct 13, 2023 · With just a few taps, you can configure, control, and manage your Wyze devices. Make sure your Wyze device is compatible with Alexa. The most common reasons why your Wyze plug isn’t connecting. 4G was setup with WPA2, etc. How to download the Wyze app. Make sure that your Wi-Fi network is operating on the 2. If you’re a proud owner of Wyze Plugs, but they’re not connecting to your Wi-Fi network, don’t worry – you’re not alone in this. Unplug the base station from power, wait 5-10 seconds, then plug it back in. The new is always slow flashing blue. Once the firmware was updated, I repeated the same thing for the 2nd Wyze Plug Outdoor that I have and the same process worked for it too. zavy gsihpns ygcr foyxat qftvpq dihpj ojmgjqsg jbdg xikf fura